Chimelong Giraffe Castle
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1 night
1 room, 2 adults, 0 children
All properties in Qingyuan
Chimelong Giraffe Castle
Opened in 2025
No.5 of Family Hotels in Qingyuan
Chimelong Tourist Resort Area, Changlong Road, Qingcheng District, Qingyuan, 511500 Guangdong, P.R. China, Qingcheng District, Qingyuan, Guangdong, China
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Last booked 2 hrs ago
Highlights
Newly opened
Free parkingNewly renovated
Varied breakfast
Lots to doAmenities
Hot springs
Gym
Public parkingFree
EV charging station
5 Restaurants
Conference room
Multi-function room
Playground
All amenities
Property Description
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences.Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.
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9.2/10
The room is clean, the environment is good, and the facilities are complete
All 2,063 reviews
Surroundings
Airport: Guangzhou Baiyun International Airport
(51.3 km)
Train: Yinzhan Railway Station
(7.5 km)
Train: Longtangzhen Railway Station
(13.9 km)
Landmarks: Qingyuan Chimelong Forest Kingdom
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
37
Hot Spring Suite With Courtyard
1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
12
Deer Theme Double Bed Room
1 King bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Castle Suite
1 King bed
83m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
25
Chieftain Twin Room
2 Double bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
18
Deer Theme Family Room
1 King bed and 1 Single bed
38m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
22
Chief Double Bed Room
1 King bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
16
Zebra Twin Room
2 Double bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
25
Deer Theme Suite
1 King bed
83m² | Floor: 6-13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Hot Spring Room With Courtyard
1 King bed
60-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
9
Deer Theme Twin Bed Room
2 Double bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
16
Zebra Double Bed Room
1 King bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Family Room
1 King bed and 1 Single bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
24
Guestroom
1 King bed
37m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
2,063 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.3
- Service9.0
Average for similar properties in Qingyuan
Xinmayoujiang1
September 12, 2025
非常棒的出行體驗，近距離觀看長頸鹿等非洲野生動物，酒店為長頸鹿主題裏面設有遊戲室餐廳還有小朋友玩的地方，推薦遊玩
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Ines
September 12, 2025
Es war ein sehr schöner Aufenthalt. Das Hotel ist für Kinder ein Traum. Einfach zauberhaft. Das Zimmer war sehr sauber und schön. Leider gab es einen nicht so guten Geruch. Trotzdem war unser Auftenthalt sehr schön. Zum Essen sind wir in die Stadt gefahren, da es doch recht teuer und nicht viel Auswahl für Europäer gab. Tolles Hotel und sehr empfehlenswert.
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cheriwky
September 12, 2025
淡季工作日出遊太香啦！😝😝😝前台小姐姐還幫我們升級了鹿趣房🥰雙床房還可以看到長頸鹿🦒🦒🦒酒店環境非常乾淨，冷氣夠凍哈哈哈哈，服務人員都超nice！餐廳出品不錯，温泉池很多也很乾凈。實名點贊管家鞏倩小姐姐，長隆不愧華南地區度假區天花板，下次再來！
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Guest User
September 12, 2025
很近，很方便。服務很好，遇到的每一個小姐姐小帥哥都是微笑服務，特別棒！
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Aizuomengmengdexiaohai
September 11, 2025
酒店內的設施設備很齊全，特別喜歡店裡的神樹樂園，超大室內無動力小童樂園，有滑梯、波波池、攀爬網等各種設施，孩子們能在裏面玩一整天都不願走。還有高高遊樂谷，可以體驗賽車和VR遊戲。酒店內還有親鹿平台，可以直接近距離投喂長頸鹿，這種與動物親密接觸的體驗非常難得，孩子們可以感受到大自然的魅力，增長見識。特別表揚客務關係的丁文君，認真聆聽我的意見，解答我的疑惑，真的是非常棒的一次出行！
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Guest User
September 11, 2025
第一次去清遠長隆，在廣清交界的地方，主打長頸鹿和温泉，感覺沒有廣州和珠海配套成熟。
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Anonymous User
September 11, 2025
這次清遠長隆體驗感非常好，對小朋友非常友好，是3大園小朋友玩的最開心的，可以和動物近距離接觸，工作人員也非常熱情，下次還會二刷
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Canlandada
September 11, 2025
第二次過來清運長隆了，比今年年初時增加了温泉區，小朋友們玩得很開心，3天2晚可以在各園區玩，不重樣。
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Guest User
September 11, 2025
房間清新，環境舒適，服務周到，特別是管家啟清響應快速
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Services & Amenities
Most popular amenities
Hot springs
Additional charge
Gym
Public parking
Free
EV charging station
Off-site
5 Restaurants
Conference room
Multi-function room
Playground
Additional charge
24-hour front desk
Wi-Fi in public areas
Luggage storage
Hot springs
Gym
5 Restaurants
Conference room
Multi-function room
Playground
5 Restaurants
城堡餐厅
Style: Buffet
Cuisine: Cantonese
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 07:00-10:00, 17:00-21:00
森林美食街
Style: A la carte
Cuisine: Cantonese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 10:00-14:00, 17:00-21:00
室内水吧
Style: A la carte
Business hours: [Mon - Sun] 10:00-22:00
森吧
Style: A la carte
Open for: Afternoon tea, Cocktails
Business hours: [Mon - Sun] 10:00-22:00
泉畔餐吧
Style: A la carte
Cuisine: Thai
Open for: Lunch, Dinner
Ambience: Romantic
Business hours: [Mon - Sun] 11:30-14:00, 17:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Off-site
Front desk services
24-hour front desk
Concierge service
Luggage storage
Food & drink
Lobby bar
Health & wellness
Hot springs
Additional charge
Gym
Public areas
No smoking in public areas
Shopping mall
Elevator
Facilities for children
Playground
Additional charge
Children's bathrobes
Children's slippers
Children's toothbrushes
Business services
Multi-function room
Conference room
Wedding service
Safety & security
Keycard entry system
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1m in height | Free |
Children between 1–1.5m in height | CNY 78.00 (approx. US$10.95) per person |
Children over 1.5m in height | CNY 148.00 (approx. US$20.78) per person |
Adult | Buffet:CNY 148.00 (approx. US$20.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2025
- Number of Rooms: 1253
Phone:+86-763-3888888
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences.Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.
Frequently Asked Questions
What is the cancellation policy for Chimelong Giraffe Castle?
The cancellation policy for Chimelong Giraffe Castle varies depending on the type of room and booking conditions.What is the cancellation policy for Chimelong Giraffe Castle?
What are the check-in and check-out times at Chimelong Giraffe Castle?
Standard check-in time at Chimelong Giraffe Castle is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Chimelong Giraffe Castle?
Does Chimelong Giraffe Castle provide breakfast?
Yes, Breakfast is offered at Chimelong Giraffe Castle. Breakfast option(s): Western, Chinese. Does Chimelong Giraffe Castle provide breakfast?
Can I bring my pet inside the Chimelong Giraffe Castle?
As much as we love pets, unfortunately, we are unable to accommodate them in Chimelong Giraffe Castle.Can I bring my pet inside the Chimelong Giraffe Castle?
Is there a restaurant at Chimelong Giraffe Castle?
Yes, Chimelong Giraffe Castle offers on-site dining. You can enjoy a variety of Cantonese, Cantonese, Thai dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Chimelong Giraffe Castle?
How far is the Chimelong Giraffe Castle from the closest airport?
The closest airport is Guangzhou Baiyun International Airport, and it is about 51 mins from hotel by car (51.3 km).How far is the Chimelong Giraffe Castle from the closest airport?
Is airport shuttle service offered by Chimelong Giraffe Castle ?
No, the Chimelong Giraffe Castle doesn't offer airport transfer services.Is airport shuttle service offered by Chimelong Giraffe Castle ?
About This Property
| Nearest Airport | Baiyun Intl. Airport |
|---|---|
| Distance to Airport | 51.9KM |
| Nearest Train Station | Yinzhan Railway Station |
| Distance to Train Station | 7.47KM |
| Average Price From | USD215 |
| Hotel Star Rating | 5 |