Holiday Inn Express Qingdao Shibei Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback. We sincerely apologize that our location, approximately 1 km from the nearest MRT station, did not meet your expectations. However, there are multiple bus routes near the hotel to help you conveniently reach the MRT. Additionally, Metro Line 5 is currently under construction, which will significantly improve the transportation convenience around our hotel in the future. We are truly honored that you appreciated our friendly service and delicious breakfast. Should you have any concerns during your stay, please feel free to contact our staff at any time—we are committed to promptly addressing your needs to ensure a comfortable experience. We wholeheartedly look forward to welcoming you back on your next visit. IHG Social Listening Team

Response from Property: Dear guest, thank you for taking the time to share this sincere review with us. "Customer-oriented" is our service tenet, and we always strive to meet the needs of our guests with a humanized service philosophy. Our hotel's advantageous location is also one of our strengths - with complete surrounding supporting facilities and convenient transportation, we aim to save our guests' valuable time. We offer a self-service breakfast that combines both Western and local cuisine, including local specialties. We apologize that the variety of Western dishes did not meet your expectations. In the future, we will adjust our menu based on customer feedback. We look forward to welcoming you back again. Best regards, IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to provide us with this sincere review. We are honoured to have provided you with a satisfactory experience in terms of service, breakfast and location. We are committed to making every guest's stay as enjoyable as possible, so please feel free to contact our staff if you need anything during your stay. Our breakfast is a combination of Chinese and Western dishes, as well as on-site preparation of Ming file, nutritionally balanced combination, serving time is generous. Start a good day with breakfast here. We look forward to your next visit. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for choosing our hotel during your visit to Qingdao and for taking the time to share your feedback. We are truly honored to know that our service met your expectations. To ensure you have a comfortable stay, please feel free to reach out to our staff at any time if you have any concerns during your visit. We will address them promptly to your satisfaction. We sincerely hope to welcome you back in the future and continue providing you with exceptional service. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your enthusiastic review. We are honoured to receive your compliments on the service provided by our staff. If you have any problems during your stay, please feel free to contact the hotel staff. We will be sure to give you a satisfactory answer and result. We look forward to seeing you again. IHG Social Listening Team

Response from Property: Dear Guest, Thank you so much for taking the time to write a review, it is absolutely inspiring to read your review. We are honoured that our services provided you with a satisfactory experience. We would like to remind you that if you encounter any problems during your stay, you can always contact the hotel staff first. We will definitely give you a satisfactory answer and result. We look forward to the honour of welcoming you back to our hotel in the future. IHG Social Listening Team

Response from Property: Dear Guest, thank you for taking the time in leaving us a review on your stay with us. We are glad to learn that everything went smoothly, as you deserve! We hope to have you back into our hotel in the near future.  IHG Social Listening Team

Response from Property: Dear valued guest, trust is a treasure that cannot be bought with money. Thank you for choosing Xiaozhi and sharing your evaluation, which is a precious treasure. Xiaozhi adheres to the concept of humanized service and always adheres to the principle of "serving guests with heart" throughout the service process, so that guests can feel the comfort, freedom and comfort of home during the long journey. The hotel is located at No. 30 Hangzhou Road in a quiet place, adjacent to Beiling Metro Station. There are many food options around it. Nearby attractions include the Zhanqiao and Huilan Pavilion, May Fourth Square, Qingdao International Sailing Center, Qingdao Underwater World and Fantawild Dream Kingdom, etc. There is free parking for guests to use, which is very convenient for both public transportation and self-driving. Warm reminder, guests can contact the hotel staff as soon as possible if they encounter any problems during their stay. We will definitely give a satisfactory reply and result. Looking forward to your visit! I wish you a step-by-step promotion! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, this precious paragraph is your enthusiastic feedback, your earnest expectation for Xiaozhi, and Xiaozhi's goal and motivation to perfect himself. The room uses large glass windows for ample lighting, hollow double-layer soundproof glass to isolate noise, the air conditioner is adjusted to the best human comfort temperature, and the supporting facilities and supplies are exquisite and complete without redundancy. I hope you can enjoy every moment of your stay. The room is equipped with soft and hard double pillows according to brand standards. Xiaozhi sincerely apologizes for not being able to bring you a comfortable experience. We have also prepared a small number of buckwheat pillows. If you need, you can call the front desk in time and we will deliver it to your room. The additional small gym is free for guests staying in the hotel. Appropriate exercise and leisure will make your stay experience richer. In order to ensure the stay experience, if you have any comments during your stay, you can contact the staff as soon as possible. Our timely handling will definitely make you satisfied. We sincerely look forward to your visit again. I wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, many things in memory will fade away with the passage of time, but your love is as long-lasting as new, encouraging Xiaozhi to move forward. Xiaozhi carefully arranges the room, equipped with a comfortable bed, TCL 55-inch TV, Midea air purifier, leisure sofa seat, sufficient number of charging sockets, and brand bathroom, American Standard light smart toilet, Xuanshi series toiletries, etc. in the bathroom. I hope you will like our carefully arranged room and enjoy a warm and comfortable stay. The room windows are equipped with double-layer soundproof glass, the door is made of special thickened solid wood door and soundproof door seal, and the curtains also have a good shading effect to create a quiet and independent private space. In the morning, Xiaozhi carefully prepares a buffet breakfast with a combination of Chinese and Western dishes, buns and pastries are all handmade, and there is also Luckin Coffee's cooperation freshly ground coffee, which is nutritionally balanced and has ample supply time to awaken your beautiful hope for a new day. If you encounter any problems during your stay, you can contact the hotel front desk or call the guest experience officer service number, and we will serve you wholeheartedly. Looking forward to your next visit at any time. We wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, this precious paragraph of text is full of trust, steady happiness, and a sense of accomplishment that others can't take away or erase. Xiaozhijia is an upgraded new generation of smart choice. The open island reception desk is more friendly; the smart space, flexible and changeable space and mode conversion, meets a variety of functional needs; the self-service laundry cabinet, small gym, and self-service business area make the check-in experience more convenient and richer; the practical and fresh new guest rooms bring you a new experience of high appearance and skills. A day's plan begins in the morning. In the morning, Xiaozhi carefully prepared a buffet breakfast with a combination of Chinese and Western dishes and on-site bright files, coupled with a clean and warm dining environment and warm and thoughtful service, to start a beautiful new day for you. Sincerity believes that only sincerity can be exchanged for sincerity, and Xiaozhi uses wholehearted service to exchange for your sincere praise. If you encounter any problems during your stay, you can contact the hotel front desk or call the guest experience officer service number, and we will serve you wholeheartedly. Looking forward to treating you in the future. I wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, the most beautiful words Xiaozhi has ever seen are the careful comments left by guests. Your affirmation and praise make all Xiaozhi's persistence meaningful. In the clean and tidy room, imported brand mattresses are matched with soft and hard double pillows, TCL 55-inch TV, Midea air purifier, leisure sofa seat, sufficient number of charging sockets, and brand bathroom, American Standard light smart toilet, Xuanshi series toiletries and other facilities and supplies in the bathroom. I hope you will like our carefully decorated room and enjoy a warm and comfortable stay. The friends strive to offer cordial greetings, careful inquiries, patient answers, and considerate services. I hope that this effort will bring you comfort for your hard journey, and it will be as warm and not scorching as the rising sun, and thoughtful and not redundant. Warm reminder, you can contact the hotel staff as soon as possible if you encounter any problems during your stay. We will definitely give you a satisfactory reply and result. The most beautiful thing is reunion, Xiaozhi is always waiting for your next choice. I wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for your support and five-star praise, which makes Xiaozhi's ordinary days more exciting. A quiet rest environment is inseparable from the sound insulation measures of the guest rooms. The room windows are installed with hollow double-layer soundproof glass, the doors are made of specially made thickened solid wood doors and soundproof door seals, and the curtains also have a good shading effect to create a quiet and independent private space. Imported brand mattresses are matched with soft and hard double pillows, Midea air purifiers, 55-inch TCL TVs, leisure sofa seats, a sufficient number of charging sockets and other facilities are complete. The bathroom also has American Standard light smart toilets, branded sanitary ware, Xuanshi series toiletries, etc., to create a safe, comfortable and reliable guest room environment. In order to ensure your stay experience, if you have any comments during your stay, you can contact the staff as soon as possible. Our timely handling will definitely make you satisfied. Sincerely invite you to visit again. I wish you a happy smile. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, there are flowers in spring, moon in autumn, cool breeze in summer and snow in winter, and Xiaozhi has grown up with your valuable comments. The hotel takes every cleaning seriously, from the lobby to every linen in the guest room, and creates a clean and reliable living environment from the details. The breakfast room (Smart Space) has a simple and stylish decoration style, a transparent and spacious dining environment, and a variety of dishes such as Chinese, Western, and local specialties to meet the needs of different guests. The FSMS food safety management system certification can make you feel at ease and comfortable. Maybe it's fate, maybe it's destined, let Xiaozhi offer thoughtful service and add a wonderful memory to your journey. If you encounter any problems during your stay, you can contact the hotel front desk or call the guest experience officer service number, and we will serve you wholeheartedly. We look forward to your return at any time. I wish your dreams come true. Holiday Inn Express Guest Care Team