INSULA SELECTED APARTMENT

INSULA SELECTED APARTMENT Reviews

INSULA SELECTED APARTMENT

House 621, Building 10, No. 139 Nanjing Road, Shinan District, Qingdao, Shandong, ChinaSee Hotel Details
INSULA SELECTED APARTMENT
INSULA SELECTED APARTMENTINSULA SELECTED APARTMENTINSULA SELECTED APARTMENT
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1 night

Guest Reviews

9.0/10
Good
663 review
Verified reviews
Location9.0
Amenities8.9
Service9.0
Cleanliness8.9
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All reviews(663)
Positive reviews(640)
Reviews with photos/video(128)
Easy to get around(182)
Convenient location(141)
Close to metro(117)
Large rooms(36)
Friendly front desk staff(28)
Good audiovisual experience(24)
Nice bathtub(11)
Luggage delivery service(3)
Negative reviews(23)
Anonymous User
Featured Boutique Room (Double Bed)
Stayed in Jul 2025
Family
3 review
7.5/10
Posted on Aug 13, 2025
We stayed at the hotel for 7 nights. The location itself is very convenient, there's not many restaurants etc around the hotel but it's easy to get deliveries and has some small convenience stores. There's only 1 person at reception so he's not able to help with much such as baggage etc and he's pretty much unable to leave the desk but he's nice enough. We had an issue with the microwave which had been burnt by a previous tennent . We needed it to sterilize our baby bottles and it left a smell but after some communication, it was swapped to a better one and it was solved. The room itself is spacious and is exactly how it looks in the picture..you do need to buy everything from a mop to pans to bags etc. The cleaners only come when you message reception to arrange them but they do a great job when you call them. It's a little inconvenient as we came to qingdao to visit the beach so obviously there was lots of sand brought in. So often I would forget to call the cleaner and we would try to do it ourselves. If you don't call then toilet paper / toothbrushes and towels aren't replaced until you request it. The apartments is basically a 25 floor building and each level and even rooms are ran by different hotels / companies etc so when you see cleaners / hotel staff, you can't really ask them for anything as often they work for a different company or hotel brand . I would try and ask cleaners to.come.etx but they didn't work.for.insular.so it was a little confusing not knowing who yo ask the remove trash etc Overall it's ok for the price, it's very basic and you'll probably spend more on things you need to cook and clean than just ordering food . But it's clean and convenient.
SUPANEE CHEEWAPAT
Zen Loft (2 Beds)
Stayed in Mar 2025
Family
21 review
8.0/10
Very Good
Posted on Jul 9, 2025
The room is ok, double floor. I was with my friend 4 of us i think the space is ok, we have our own space to open our luggage
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Featured Boutique Room (Double Bed)
Stayed in Jul 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 15, 2025
Good location . Room is cozy and spacious . Overall a good stay.
Guest User
Featured Boutique Room (Double Bed)
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 5, 2025
Very beautiful hotel with microwave and fridge. Very clean, good!
Response from Property: 感謝親對我們的誇讚,我們一定會更加努力做到最好的,您的滿意就是我們最大的動力,我們把每一位顧客都當成自己的朋友,很開心能給客官帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去哦!同時也期待您下次在來我們家做客呦!
Imran
Featured Boutique Room (Double Bed)
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 11, 2025
Such nice place
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Charissa Belle
Simple Room (2 beds)
Stayed in May 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jun 29, 2025
great location
Response from Property: 感謝親對我們的誇讚,我們一定會更加努力做到最好的,您的滿意就是我們最大的動力,我們把每一位顧客都當成自己的朋友,很開心能給客官帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去哦!同時也期待您下次在來我們家做客呦!
Aadarsha
Simple Room (2 beds)
Stayed in Apr 2025
Traveling with friends
9 review
8.0/10
Very Good
Posted on Jun 25, 2025
Good suitable
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Alicia
Simple Room (2 beds)
Stayed in Aug 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Nov 9, 2024
Good location !
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
French-Style Vintage Room (2 Beds)
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 7, 2025
The room is clean, spacious and comfortable. Highly recommended. The front desk service is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope Insula will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!
Anonymous User
French-Style Vintage Room
Stayed in Apr 2025
Traveling with friends
5 review
5.5/10
Posted on May 31, 2025
Facilities: The room is a small apartment, and the facilities are a bit old and broken. The shower is a small electric water heater, and you have to run the water low and quickly, otherwise you'll end up with a cold shower. The TV is a projector with manual focus, and the colors are very blurry. My friend complained that they won't stay in a place like this again. Cleaning: Generally clean, but the problem is that the hotel doesn't arrange housekeeping for consecutive stays. We stayed two days and sent a message the next morning to ask for housekeeping, and they replied, but when we returned that evening, the place was still the same. Hotel Environment: A 20-story apartment building with countless apartment hotels. There are several reception desks on the ground floor, and this one is in a room on the 11th floor. There are about 30 rooms on each floor, and the staff is too chaotic. I won't stay here again. Area: There's a fast food restaurant across the street, and a subway station downstairs, but that's the main advantage.
Original TextTranslated by Google
Response from Property: Dear guest, our establishment has been open for less than three years, and the facilities show signs of use. Individuals may have different standards for age and condition. Regarding the issue with the electric heating system and water heater, this was due to construction restrictions within the entire building. We regret that we were unable to satisfy you, but under normal circumstances, most guests are fine. Regarding the projector clarity, our facilities are sufficiently clear. If you have any questions about how to use them, please contact a staff member, who will assist you at any time. Regarding mid-stay cleaning, your chat history clearly indicated that we were asked to "only throw away trash, nothing else." For many personal items that show signs of use, the cleaning staff cannot clearly determine whether they are trash and therefore cannot dispose of them for you. Furthermore, our front desk is on the 6th floor. I wonder if you misremembered or if you left a review for another establishment here.
Guest User
Featured Boutique Room (Double Bed)
Stayed in Apr 2025
Traveling with friends
3 review
5.0/10
Posted on May 19, 2025
The maid cleaned poorly. When I went in, the washing machine was still full. The floor wasn't mopped until it was damp, so it smelled really bad. The old person finished drinking the water bottle and didn't throw it away. The bathroom was small. I felt it wasn't worth 1,000 baht per night.
Original TextTranslated by Google
Response from Property: Dear guests, we apologize for our mistakes. After investigation, we have criticized and punished the relevant cleaning and room inspection staff. Our hotel promises to continue to optimize the cleaning process to avoid similar situations. If you are willing to give us another chance, we will do our best to satisfy you next time you stay!
Lufeilucky
Featured Boutique Room (Double Bed)
Stayed in Mar 2025
Traveling with friends
8 review
6.0/10
Posted on Jun 10, 2025
The overall stay experience is average. There is a smell when you first enter the room.... The overall stay experience is average. There is a smell when you first enter the room.... The overall stay experience is average. There is a smell when you first enter the room....
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
French-Style Vintage Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
6 review
9.0/10
Great
Posted on May 5, 2025
This room smelled a little like a sewer as soon as I opened it, but it was fine after I ventilated and used it. The bed was big, so it was good for four people. The bed condition was good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Featured Boutique Room (Double Bed)
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 24, 2025
The room is very big and well-equipped. There is a full-length mirror in the room, which is great for taking photos. The location is very good and it is convenient for travel. It can also be projected with high-definition images.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
French-Style Vintage Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 24, 2025
The subway is just outside the door. The transportation is convenient. There is a microwave and the environment is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope Insula will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!