Banyan Tree Puebla
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Banyan Tree Puebla

No. 1 of Premium Hotels in Puebla
C. 10 Nte. 1402, Barrio del Alto, Puebla, Puebla State, 72000, Mexico
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hotel overview picture
Last booked 39 mins ago
Highlights
Ideal location
Comfy rooms
Delicious breakfast
Lots to do
Pets welcome
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Amenities
Golf course
Outdoor swimming pool
Hiking
Spa
Massage room
GymFree
Private parking
EV charging station
All amenities
Property Description
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.
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9.0/10
Great
Great location, comfortable rooms
All 104 reviews
Surroundings
Airport: Puebla International Airport
(35.1 km)
Train: Terminal Puebla Tren Turistico
(3.0 km)
Train: FERRO SUR
(4.0 km)
Landmarks: Ex-convento de San Francisco de Puebla
(<100m)
Landmarks: Parque de los Enamorados
(340m)
Landmarks: Parian market
(490m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Urban Room King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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6

Urban Bliss

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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12

Harmony Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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7

Urban Junior Suite Two Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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6

Urban Room Two Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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5

Serenity Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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9

Bliss Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
9

Bliss Junior Suite

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
6

Urban Junior Suite King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.0/10
Great
104 reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location8.9
  • Service9.0
Average for similar properties in Puebla
Most Mentioned
Review summary
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Environment and Location: The hotel offers stunning views of the city, cathedrals, and the volcano, especially from the rooftop terrace. It's slightly out of the city center, requiring about a ten-minute walk, but guests appreciate the peaceful and picturesque surroundings.(based on 1 review)
B‍u‍s‍c‍o
January 25, 2025
Great hotel, very slightly out of the way but great value and customer service.
6‍0‍5‍2‍*‍*‍*‍*
June 29, 2023
酒店雖然離開市中心有點距離,大概十分鐘腳程,但酒店環境非常舒適,房間很大,屋頂更有觀景游泳池,可以遠眺火山和教堂,酒店前生更是瑰麗酒店,前台Mr ALfredo服務熱情,主動幫我解決了行程問題,節省了好多時間和行程的順暢
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2‍0‍5‍8‍9‍2‍*‍*‍*‍*
October 20, 2023
地理位置優越,房間舒適
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2024
Excelente servicio y excelentes instalaciones. El personal es excelente
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E‍s‍c‍a‍p‍e‍s‍a‍r‍t‍i‍s‍t
July 4, 2025
Abraham was such a nice server who took the best care of us. Wonderful views of the volcanoes, a beautiful pool to sit by, and lovely churches with the bells ringing in the background. An incredible place to have a drink. Definitely come anytime of day, we came twice, once in the afternoon and once for evening sunset.
D‍a‍r‍r‍y‍n‍ ‍G
November 5, 2025
Loved the hotel and all the staff. Very friendly and accommodating. Beautiful rooms and great food. Highly suggest this hotel
P‍a‍b‍l‍o‍ ‍V
October 28, 2025
The rooms and the beds are amazing and it does not feel like a traditional hotel (amazing mexican atmosphere). The staff has been super helpful with every request
M‍a‍r‍i‍a‍ ‍N
April 6, 2025
Thank you so much to Veronica García for all the effort that she put into making this event so special. Her attention to detail and professionalism really made a difference—we couldn’t have asked for a better experience. My compliments to the chef and the entire service team. The food was delicious, and the staff was incredibly attentive.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
3 Restaurants
Conference room
3 Restaurants
Bistrot Pasquinel
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Dinner
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Cello Cucina Italiana
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Saffron
Style: A la carte
Cuisine: Asian
Open for: Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$11.00 (approx. IDR 182,997) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$60.00 (approx. IDR 998,161) per pet per day

Age Requirements
The guest checking in must be between 18–90 years old.

Paying at the hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 78
Phone:+52-2221222300
Email:FrontDesk-Puebla@banyantree.com
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What’s the cancellation policy at Banyan Tree Puebla?

The cancellation policy at Banyan Tree Puebla depends on your room type and booking terms.

What are the check-in and check-out times at Banyan Tree Puebla?

Check-in at Banyan Tree Puebla starts from 15:00-23:30, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at Banyan Tree Puebla?

Popular amenities and services at Banyan Tree Puebla include Shuttle service.

Is breakfast available at Banyan Tree Puebla?

Yes, Banyan Tree Puebla provides breakfast. Options include American.

Are pets allowed at Banyan Tree Puebla?

Yes, pets are allowed at Banyan Tree Puebla, but it’s recommended to contact the property directly to confirm.

Does Banyan Tree Puebla have a restaurant on-site?

Yes, Banyan Tree Puebla features an on-site restaurant serving Italian, Asian cuisine.

How do I get to Banyan Tree Puebla from the nearest airport?

The nearest airport is Puebla International Airport, located about about 36 mins from hotel by car (35.1 km) away.

Does Banyan Tree Puebla offer airport transfer services?

Yes, Banyan Tree Puebla offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportPuebla International Airport
Distance to Airport35.09KM
Nearest Train StationTerminal Puebla Tren Turistico
Distance to Train Station3.01KM
Average Price FromIDR7573408
Hotel Star Rating5