"All right clean hotel, the room in order with a large bathroom x a single room usually the individual rooms have small bathrooms. breakfast and super everything with sweets of all kinds."

"Charme hotel I recently stayed there 3/4 years ago I returned 22/10/2023 And I found a big difference in service of reception rooms very Futuristic without anything else and to be recommended product price Top Quality at the reception there is a super Mr Francesco Available thanks for everything see you next time F COLELLA"

"I'm giving it two stars instead of one because I have to say that the hotel is definitely very nice and extremely clean... the room was welcoming and tidy. It's a shame that in the morning, when we went to breakfast, we expected something completely different. First of all, there's no way the food is counted (we arrived at 9:30 and breakfast is served until 10:30), the cold cuts and cheeses are kept in such a way that only the waiter can serve you and you can't take them yourself (the waiter was completely panicked and inexperienced, but this is not his fault). The menu listed three types of desserts, but only one was available (I've been in lower-star hotels where there were at least three varieties). The bread that was left was dry, and the waiter admitted it, apologizing. I'd say that if breakfast is supposed to be like this, the star rating should go from 4 to 2."

"First off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help. The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things. The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless. The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash. Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice."

"Close to the station, good restaurants within walking distance"

"Generally ah ah ah"

"A truly pleasant stay! Super friendly staff, quick check-in, clean rooms, and a perfect location, just steps from Prato Centrale and the city center. Very convenient private parking. I highly recommend it and will definitely be back!"

"It's quite clean and close to the station."

"Good experience always"