AnCasa Resort Port Dickson

AnCasa Resort Port Dickson Reviews

AnCasa Resort Port Dickson

8 1/2, Jalan Pantai Teluk Kemang, Port Dickson, Negeri Sembilan, 71050, MalaysiaSee Hotel Details
AnCasa Resort Port Dickson
AnCasa Resort Port DicksonAnCasa Resort Port DicksonAnCasa Resort Port Dickson
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.4/10
Very Good
255 review
Verified reviews
Location8.8
Amenities8.3
Service8.4
Cleanliness8.0
Filter by:
Sort by:
All reviews(255)
Positive reviews(240)
Reviews with photos/video(116)
Close to beach(76)
Clean pool(43)
Great swimming pool(43)
Has facilities for children(23)
Perfect for families(23)
Family activities available(17)
Parking difficult(17)
Nice sea view(16)
Negative reviews(14)
Nurulmukhtarr
Three Bedroom Deluxe Apartment
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 22, 2025
I recently stayed at a 3-bedroom apartment and was genuinely impressed by how spacious and comfortable it was — perfect for families or groups seeking both space and privacy. One of the best parts is its prime location, just a short walking distance to the beach, which made morning strolls and evening sunsets effortlessly enjoyable. The hotel also offers excellent recreational facilities, including pools with fun water slides that my kids absolutely loved. Another plus point is the abundance of eateries right outside the hotel, offering a wide variety of local and international food options. However, one area that could be improved is the lighting in the apartment. The lights were quite dim at night, especially in the hall. A single white fluorescent light would make a big difference and enhance the comfort of the space. Overall, it’s a great place to stay — convenient, family-friendly, and ideally located. I’d definitely return, especially if the lighting issue is addressed.
Guest User
Two Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in May 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jun 15, 2025
nice and clean facilities, nice big room. air cond works nicely and cooling. just beside the beach. just bring along your own beach towel as they do not provide
Alin Nasir
Three Bedroom Deluxe Apartment
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jun 16, 2025
location very nice, view pantai pon cantik.. bilik bersih, staff friendly… amat berpuas hati
JAHID HUSSAIN
Two Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in May 2025
Traveling with friends
2 review
2.5/10
Posted on Jun 4, 2025
Dear Trip.com Support Team, I am writing to express my extreme disappointment and frustration regarding my recent stay at AnCasa Resort Port Dickson booked through your platform. The experience was nothing short of a nightmare, and the property’s condition and service were shockingly misrepresented on your website. ### **1. Fraudulent Listing & False Advertising** - The photos and amenities advertised on Trip.com were completely fake. I paid extra for a room with a "sea-side view" and a balcony, but upon arrival, I was told the pictures were "just for show" and was asked to pay an additional 100 MYR to upgrade. This is blatant deception. - The actual room was nothing like the listing: no balcony, no proper windows, and no sea view—just a dirty, cramped space that resembled an abandoned home rather than a hotel. ### **2. Disgusting Room Conditions** - **Filthy & Unmaintained:** The room was sticky, dusty, and reeked of mildew. The walls looked like they hadn’t been painted since 1920, and the blankets were stained. - **Mosquito Infestation & No Basic Amenities:** No sleepers, toothpaste, brush, or even a charging port were provided. The air conditioner was clogged with dust, and the washroom tap was broken—literally coming off when touched. - **No Hygiene Standards:** No bathroom mat, slippers, or hairdryer. Walking barefoot was impossible due to the grimy floor. ### **3. Terrible Service & Staff Attitude** - Despite multiple requests, the reception refused to provide even basic items like slippers or an extension cord for charging my phone. Their response? *"Go buy it yourself."* - After demanding to see the room I actually paid for, they made me wait **40 minutes** (not the promised "5 minutes") and still failed to deliver. ### **4. Demand for Immediate Action** This is not just poor service—it’s a **scam**. Trip.com must: 1. **Refund me fully** for the fraudulent listing and extra charges. 2. **Investigate this property** and remove it from your platform to protect future customers. 3. **Compensate me** for the distress and wasted time. I have stayed in many hotels worldwide, but this was by far the worst experience I’ve ever had. If Trip.com fails to take serious action, I will escalate this matter through consumer protection agencies, social media, and travel forums to warn others. I expect a prompt resolution. Please respond within **48 hours** with your plan to address this.
Guest User
Three Bedroom Deluxe Apartment
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 2, 2025
The apartment was clean and smells clean and nice. Lovely view of sunset from the balcony. The Guest service was excellent. A bit crowded due to the long weekend but it was worth it and value for money.
Guest User
Three Bedroom Deluxe Apartment
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 9, 2025
Recommended. We did various activities during our stay at this hotel. Love it the fire show.
Guest User
Two Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Apr 2025
Family
5 review
9.0/10
Great
Posted on May 14, 2025
Nice hotel for family trip. The rooms are spacious, and clean. The teluk kemang beach is just a walk away with many food stalls nearby. You can also rent the court to play pickle ball with your family.
Guest User
Three Bedroom Deluxe Apartment
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2025
Wonderful service from all staff Ancasa Resort.
Linda abdul ghani
One-Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 21, 2025
Best… mon best
Guest User
One-Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 13, 2025
The stay is spacious. The staff is friendly. The breakfast food is nice.
Guest User
Deluxe Two-Bedroom Apartment
Stayed in Jul 2025
Family
1 review
2.0/10
Posted on Aug 24, 2025
Where do I even start? First of all, upon arrival, there was no clear direction to the reception — extremely confusing. I’ve never had such a bad experience before. When I finally reached the lobby, I asked one of the staff if our unit was accessible, as my mum is in a wheelchair. He said yes, but in reality, we had to take the car again and drive over to another lobby. When we arrived at that lobby, the situation was a nightmare: water leaking from pipes, a mess everywhere, and only one lift working due to maintenance. On a weekend, with so many guests and my mum in a wheelchair, this was absolutely unacceptable. Then, when we got into the unit, things got worse. The room had an unpleasant smell, the floor was sticky and oily, the balcony was full of bird droppings, and the aircond couldn’t even be adjusted. The soap dispenser was empty, never refilled. And worst of all — roaches. Not one, not two, but three cockroaches in the unit! For RM600 per night, this is unacceptable. Honestly, I would’ve been better off staying in KL at a proper luxury hotel. This was a complete waste of money, and frankly, you shouldn’t even be operating in this condition.
Guest User
Two Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 25, 2025
Pool under renovation. Check in time hopefully can be early at 2pm and check out can be 1 pm. Tq
ShashaAsmudi
One-Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Feb 2025
Family
10 review
10/10
Outstanding
Posted on Mar 2, 2025
Bilik besar, parking ok, kolam best, akses pantai cuma masa sy stay ada nyamuk sikit
Afar
Two Bedroom Deluxe Apartment (Without Kitchen Facilities)
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 27, 2025
Smooth booking and delicious buffet breakfast🤩.Always want to stay here when i visiting port dickson again.
ChipHazard
Three Bedroom Deluxe Apartment
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Jan 28, 2025
3-Bedroom Beachfront Apartment Location: The apartment is in a fantastic spot, just steps from the beach, offering breathtaking ocean views. It’s close to restaurants, cafes, and shops, making it convenient for both relaxation and entertainment. Space & Comfort: The three bedrooms are spacious and well-furnished, providing enough room for families or groups. The living area is cozy and bright, with large windows that bring in plenty of natural light. The balcony is a great bonus, perfect for enjoying morning coffee with a sea view. Amenities: The apartment is equipped with essentials like a functional kitchen, air conditioning, Wi-Fi, and entertainment options at public area. However, a few extra kitchen utensils and microwave/ovens would be great additions. Cleanliness: The apartment was clean upon arrival, with fresh linens and well-maintained spaces. However, a bit more attention to detail in certain areas (like the bathroom corners) would make it even better. Pros: ✔️ Amazing beachfront location ✔️ Spacious and comfortable rooms ✔️ Equipped with essential amenities ✔️ Beautiful balcony views Cons: ❌ Some minor cleanliness details could be improved ❌ Carpark is a bit limited Overall Verdict: This 3-bedroom beachfront apartment is a great choice for a relaxing vacation. While there are minor areas for improvement, the location and comfort make it a worthwhile stay. Would definitely recommend it for a beach getaway!