Summers Rest Units Reviews

Disappointing Stay at Summer’s Rest Units Our stay at Summer’s Rest Units was quiet, but it fell short in several key areas. While the units were basic and functional, the overall experience was disappointing due to a lack of service and hospitality. Check-in was completely self-service, with no one at reception. Guests were left to locate their units from a name list. Shortly after, we encountered an elderly gentleman who was confused about how to access his unit and unable to reach reception. We had to guide him through the process, which highlighted the lack of support for arriving guests. The outdoor benches provided with the units seemed like a nice touch at first, but they were practically unusable due to the sheer number of flies buzzing around. It was impossible to relax outside or enjoy the rest areas. An unpleasant interaction with the evening receptionist further soured our experience. She came to our unit to verify our arrival and, upon learning we had our daughter with us, immediately demanded payment for the “extra child,” stating their policy only allows children under 2 to share a bed free of charge. This was surprising, as in Australia, children under 14 or 15 are generally considered minors. While we agreed to pay, I requested to settle it during checkout as I was preparing dinner. However, she insisted on immediate payment, claiming she wouldn’t be available the next day. This could have been handled far more professionally by adding the charge to the final bill. Checkout was another disappointment. There was no staff at the counter, just a box for key drop-offs, leaving no way to confirm outstanding matters or address concerns. While the units may seem appealing for their quiet atmosphere and extra beds, the lack of hospitality, unusable rest areas, and poor service make it a poor choice. There are far better accommodations nearby, and we will not be returning.

The venue is walking distance to the necessity. Quiet place with essential amenities. Not great but sufficient for one night stopover in Port Campbell.

There is an electric stove in the room. There are kitchen equipment. Water heater, hair dryer

Nice location, feel peace and quiet

Accommodation is located slightly away from the main street/ shops, so took a bit of effort to find although it wasn't a huge issue

A very satisfying stay during the self-driving Great Ocean Road. The two-bedroom, one-living room cabin is clean and tidy, with an induction cooker, refrigerator, and pots and pans. Located near Port Campbell, it is very quiet at night.

The white cabin No. 5 arranged for us this time I like it very much! It’s different from the others. Only this small white wooden house is elevated~~~ There was no service staff when I arrived. I had to go to the service counter, call and give my name, and someone would explain the room. When I went there, there was an old couple next door. They were so cute. Haha, they even said hello to me. There are no cars or people on the road there at night and it’s very quiet! It’s very comfortable to sleep in and there’s an electric blanket. You can find a place nearby to watch the stars. It’s super beautiful. The only small drawback is that there are always small flying insects in the toilet. However, Australia’s biodiversity is a relatively remote place, so I can accept it! I will definitely stay again next time I go there

Very comfortable and convenient.

Don't book this motel for family travel! The staff of this weird motel will count the number of people staying in each room and then charge extra money if the number exceeds the limit, even for children. We have been to Australia three times and this is the first time we have encountered such a motel. It is a very unpleasant experience!

The room is clean and tidy and the environment is good.

The hotel is located on the roadside and is very easy to find. Entering the room is simple. You only need to find your name and room number at the reception desk to check in. Your car can be parked outside the door. There are supermarkets and restaurants nearby.

The room is old and there are many ants!

The kitchen is well-equipped. After a long day of playing, I came home and cooked some noodles. It was delicious!

Small town with elegant environment