76, Jalan Mahsuri, Bandar Sunway Tunas, Bayan Lepas, Penang, 11950, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
598 review
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Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(598)
Positive reviews(585)
Reviews with photos/video(176)
Convenient location(61)
Easy to get around(46)
Close to airport(44)
Perfect for business trips(35)
Delicious breakfast(28)
Large rooms(14)
Friendly front desk staff(8)
Poor air conditioning(7)
Negative reviews(12)
Maiyo
Deluxe Room
Stayed in Jun 2025
Business traveler
157 review
10/10
Outstanding
Posted on Jul 22, 2025
Amazing stay! Everything was excellent – from the cleanliness of the room to the friendly service. The location is perfect, and the hotel has great facilities.
It was a smooth and comfortable experience throughout. Highly recommended for both business and leisure trips. I will definitely come back again!
Response from Property: Dear Maiyo, It’s wonderful to hear that your experience with us exceeded expectations on every level. Your recommendation means a great deal, and we eagerly await the opportunity to welcome you back for both your work and leisure visits.Warm Regards, Team Olive
Anonymous User
Deluxe Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 3, 2025
Good location which is convenient. Facilities have gym, swimming pool & Ping Pong at level 8. Morning breakfast at level 2.
Response from Property: Dear Anonymous User, It’s great to hear that our location worked well for you and that you were able to enjoy the variety of amenities we offer. We take pride in providing spaces where guests can relax and stay active, whether it’s a swim, a workout, or a friendly game.We hope the breakfast spread gave you a good start to your day as well. Looking forward to welcoming you back for another enjoyable stay soon!Warm regards,Team Olive
Guest User
Deluxe Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 24, 2025
Very clean and thoughtful of saving the earth through implementing recycle practice. Love the room set up with full equip and the real plant.
Probably, the corridor carpet needs to be removed or sanitizer, a bit smell.
Response from Property: Dear Guest User, Thank you for your kind words and for noticing our efforts toward sustainability and the attention we put into creating a welcoming room environment. We’re glad these details made a positive impression during your stay.We also appreciate your honest observation regarding the corridor carpet. Your input is valuable as we continuously look for ways to enhance our guests’ comfort and overall experience. Please feel free to share any other suggestions you might have—your feedback truly helps us grow and improve.We hope to have the pleasure of welcoming you back soon.Warm regards,Team Olive
FirdausM
Deluxe Room
Stayed in Mar 2025
Business traveler
4 review
9.0/10
Great
Posted on Apr 21, 2025
The location of Olive tree is good as it is just a walking distance to the restaurants. Spice Arena and jogging track are just beside the hotel. swimming pool was under renovation thus i couldn't use it. Gym is quite spacious with opening times from 5am - 2am daily is good to go for early or late workouts.
6/14
Response from Property: Dear FirdausM,Thank you for taking the time to share such a detailed review of your experience. We’re glad you found the gym spacious and appreciated the extended hours, making it easier to fit in a workout no matter your schedule.We apologize that the swimming pool was unavailable during your stay. We are currently enhancing our facilities to provide an even better experience for our guests, and we appreciate your understanding while this work is underway.Thank you again for your thoughtful feedback. We look forward to welcoming you back soon and hope you’ll have the opportunity to enjoy all our facilities on your next visit.Warm regards,Team Olive
Guest User
Deluxe Room
Stayed in May 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 16, 2025
It is a great place to stay. The room is clean and the buffet breakfast if nice too
Response from Property: Dear Guest User, We're delighted to hear that your stay with us was enjoyable. Creating a comfortable and welcoming environment is something we take great pride in.Knowing that these aspects contributed positively to your experience truly motivates our team. We look forward to the opportunity to host you again and make your next visit just as pleasant.Warm regards,Team Olive
Mutraveller
Deluxe Room
Stayed in Apr 2025
Couple
5 review
6.5/10
Posted on May 11, 2025
Good place to stay, they practice sustainable practice here, no single use plastics bottle, parking can use hotel card, just that shower head need repair and some water dripping from aircond, escalator quite narrow, difficult to use lift to go to lobby can only use escalator
Response from Property: Dear Mutraveller, Thank you for taking the time to share your detailed observations with us. We’re glad to hear that you appreciated our commitment to sustainability and found our facilities generally comfortable during your stay. We also appreciate you bringing the maintenance issues to our attention. Please rest assured that our team is already addressing the showerhead and air conditioning concerns to ensure a better experience for future guests. Your input helps us grow, and we hope to have the opportunity to welcome you back and provide an even more enjoyable stay. Warm regards, Team Olive
Avid traveller
Premier Deluxe Room
Stayed in Mar 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Apr 20, 2025
The hotel was very strategically located with various eateries around. The front desk personnel was excellent at all inquiries and very humbler and helpful.The breakfast was excellent and with different menu daily which was excellent. The only one side that need improvement was the gym which need an upgrade and also the pool was in maintenance which i personally was looking forward to a swim , hence i do hope they can speed up the swimming pool maintenance soonest and hope to have another trip to penang and stay at Olive tree again.
Response from Property: Dear Avid traveller,Thank you for taking the time to share such a detailed and thoughtful review.We truly value your feedback regarding the gym and the swimming pool. Please accept our apologies for any disappointment caused by the pool being unavailable during your visit. We are actively working to complete the necessary upgrades as quickly as possible to enhance our facilities for guests like you.We look forward to welcoming you back on your next trip to Penang and providing an even better experience.Warm regards,Team Olive
Lee ChongSin
Deluxe Room
Stayed in Mar 2025
Business traveler
35 review
9.0/10
Great
Posted on Apr 6, 2025
The location is close to the clients, making visits convenient. there are also many restaurants nearby to choose from.
Response from Property: Dear Chong Sin,Thank you for sharing your thoughts about your stay with us. We’re delighted to hear that our location proved to be a perfect fit for your needs.We’re glad that our hotel’s position allowed you to make the most of your time here. We hope to continue providing a comfortable base for your future visits.If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Team Olive
CSLeong
Premier Deluxe Room
Stayed in Jun 2025
Business traveler
39 review
8.0/10
Very Good
Posted on Jul 21, 2025
Good environment and good service.
Response from Property: Dear CS Leong,Thank you for your brief but wonderful feedback. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Warm regards,Team Olive
Mama Claire_25
Deluxe Room
Stayed in Feb 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Mar 10, 2025
Staying for a night at Olive Tree is fantastic. Managed to check in early without add on fees. I really enjoyed my stay and feel safe. I like the comfortable king bed and soft pillows. The hotel is strategically near to Queensbay mall and to PIA. Overall, this hotel is highly recommendable.
Response from Property: Dear Mama Claire_25,Thank you so much for your wonderful review! We’re delighted to hear that you had such a fantastic experience with us.It’s always our goal to provide a comfortable and enjoyable environment for our guests. Your recommendation means a lot to us, and it motivates our team to continue delivering exceptional service.We look forward to welcoming you back on your next visit to Penang!Warm regards,Team Olive
ZX 谢
Deluxe Room
Stayed in Jan 2025
Business traveler
14 review
6.5/10
Posted on Feb 27, 2025
near airport and i book for business trip. other than that the hotel service and breakfast is so so only.
Response from Property: Dear ZX 谢,Thank you for sharing your feedback with us.We appreciate your honest assessment and are glad that our location was convenient for your business needs. Our team is committed to continually improving our services and amenities to meet the expectations of all our guests.We hope to welcome you back soon and provide a more satisfying experience.Warm regards,Team Olive
Jia Wei
Deluxe Room
Stayed in Jan 2025
Business traveler
12 review
8.0/10
Very Good
Posted on Feb 21, 2025
Location near the highway, easy to drive visit customer site. Clean and comfortable.
Response from Property: Dear Jia Wei ,Thank you for your thoughtful feedback.We're delighted to hear that you found our hotel convenient for your needs. Our team works hard to ensure that every guest feels comfortable and supported during their stay.We look forward to welcoming you back and providing another enjoyable experience!Warm regards,Team Olive
Guest User
Premier Deluxe Room
Stayed in Jun 2025
Solo traveler
1 review
6.0/10
Posted on Jul 17, 2025
Basic hotel with basic facilities. But clean.
Fast and courteous check in and check out.
Breakfast was decent Asian spread.
The location best serves those with business at the nearby ‘Spice International Conference Centre.’
Response from Property: Dear Guest User, We’re pleased to know that our location contributed positively to your visit. Making travel easy and convenient for our guests is something we prioritize, and it’s great to see it resonated with you. We look forward to welcoming you again for another enjoyable stay.Best Wishes, Team Olive
nicole
Premier Deluxe Room
Stayed in Dec 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 3, 2025
Great pillows, I also like the nice firm bed. The toilet has missing grout in between tiles and mould growing on the grout at the corner of the floor, it's a bit old.
But in general the one night stay was ok.
Response from Property: Dear nicole,Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the bathroom condition, and we will certainly address these concerns with our maintenance team. Your insights are valuable as we strive to enhance our guests' experience.We hope to have the opportunity to welcome you back soon. If there’s anything specific you’d like us to prepare for your next visit, please don’t hesitate to let us know.Warm regards,Team Olive
Anonymous User
Premier Deluxe Room
Stayed in Nov 2024
Couple
12 review
10/10
Outstanding
Posted on Dec 29, 2024
We went for Afgan Concert at Spice Arena Penang on 28th. The hotel is just by foot. It just literally in front of the Arena. The room is in very good shape, very clean, all amenities are function and it is very comfortable to stay in this hotel. I will seek to stay in this hotel again.The bathroom is well keep maintain, towel is thick and comfy.
6/7
Response from Property: Dear Anonymous User,We’re thrilled to hear that you enjoyed your stay.We hope you have enjoyed the concert. THank you for sharing your kind words as we strive to provide a pleasant environment for all our guests.We look forward to welcoming you back on your next visit!Warm regards,Team Olive