Holiday Inn Express & Suites FT. Lauderdale-Plantation Reviews

I specifically chose to stay at this hotel for the King size bed. When I checked in at exactly 3pm check-in time, the front desk clerk told me they no longer had anymore King size beds. They offered no solutions and kept telling me this is what happens when you book with "Trip.com", now you have to deal with them, and we can't help you!!! I reached out to Trip.com and a service agent by the name of MARIE KRIS S said she would take care of it. I checked my email today and saw that an inconvenience offers of $15, I refused this offer for all the embarrassment and disappointment that is not even acceptable. Honestly the entire stay should be reimbursed or at least offer a night at my next booking at no charge.

We stayed at the hotel for 4 nights after our cruise the front desk was very nice and helpful the room was spacious clean but the bathroom was very old with a bathtub Breakfast was ok

Great hotel, I can't understand the bad reviews here at all.

The room was only available after 6pm. Great suite

Convenient parking. Quite large

The room was OK and quiet. Newly renovated, most of the facilities are still new, there are various restaurant options nearby, and the breakfast is OK. There are not many parking spaces, but it is free.

The refurbished hotel is generally OK and relatively quiet

Spacious rooms in good condition with breakfast included.

Clean room, satisfactory service

A little dated but nice welcome, comfortable room however public toilet near the reception extremely dirty