54 Ked Kwan Road, Kata Beach, Amphur Muang, Karon, Phuket, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Centara Kata Resort Phuket Guest Reviews
4.2/5
Very Good
147 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.1
Filter by:
Sort by:
All reviews(147)
Positive reviews(135)
Reviews with photos/video(76)
Delicious breakfast(43)
Great swimming pool(39)
Perfect for kids(18)
Has facilities for children(10)
Large rooms(10)
Close to beach(9)
Offers pick-up/drop-offs(8)
Convenient for shopping(6)
Negative reviews(12)
Guest User
Family Room Garden View Double/Double
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
What we enjoyed most of our stay was how well treated we were by the staff and our kids had so much fun with all the activities the hotel
Offered daily. This hotel is really family orientated to give the best experience for the entire family. The breakfast was very good and for the kids a special table was set with everything they like in plates and cups themed for boys and girls. Special buffet nights are offered with local dances to entertain. The location is perfect, very close to restaurants, the beach and massages. We will definitely return.
Response from Property: Dear Guest, Thank you for staying with us and for taking the time to share your comments. I have taken note of your feedbacks and passed this to our team for the immediate actions to ensure the pleasant stay of our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management
Kheen
Two Bedroom Family Suite
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Feb 11, 2025
Spent 4D3N here. Location-wise, not directly in from of Kata beach but they conveniently provide shuttle service to the beach, just 5 mins away. Resort is right in the middle of the main kata street so easy access to the area. 711 available nearby. Room-wise, we relocated on the ground floor in front of the main pool area, direct access from our balcony. As Asian family, we were used to leaving our shoes at the door and bare foot in the room, however floor was dirty. Not used for us to walk around in the room with our shoes. Beds were soft to our delight. Breakfast was good. Didn’t really get to enjoy the pool as we were sick day before departure. Suspect the drinks from previous night dinner we had at one of the restaurant along the street. That just killed the entire mood and we couldn’t enjoy Centara fully.
Response from Property: Dear Kheen, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
Sleepy hungry
Deluxe Garden View King
Stayed in Oct 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Nov 15, 2024
I booked this hotel because it looked nice from the photos. As soon as I checked in, I wanted to escape. Furniture was very old, hanger was rusty, mosquito dead spot was here and there. I only stayed 3 nights, I won’t come back.
Response from Property: Dear Sir, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
Siang5289
Family Room Garden View Double/Double
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 19, 2024
I recently stayed at this hotel, and it was an amazing experience! From the moment I stepped into the lobby, the staff was incredibly welcoming and attentive. The room was clean and spacious, with a very comfortable bed that gave me a great night’s rest. The hotel’s facilities were top-notch, especially the pool and gym, which allowed me to relax during my trip. The restaurant offered a wide variety of delicious food. Overall, my stay exceeded expectations, and I will definitely recommend this hotel to my friends. I’m looking forward to staying here again!
---
This review highlights the service, facilities, and overall experience, making it suitable for a five-star hotel review.
Response from Property: Dear Siang, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Alif.ya
Deluxe Garden View Twin
Stayed in Aug 2024
Family
10 review
4.2/5
Very Good
Posted on Sep 18, 2024
We had a very pleasant stay at the Centara at Kata. The staff was helpful, the buggy ride a convenience.
The breakfast has a great selection in local as well as continental varieties.
The pools are also quite well placed for children and adults.
The room could do with an iron.
The location is very centrally located with the beach and food markets quite accessible with a walk
Response from Property: Dear Alif, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Guest User
Deluxe Garden View Twin
Stayed in Dec 2024
Family
1 review
3.5/5
Posted on Jan 23, 2025
good hotel
Response from Property: Dear Guest, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
Guest User
Family Room Pool Access Double/Double
Stayed in Jan 2025
Family
1 review
1.5/5
Posted on Feb 20, 2025
The hotel is tired and needs renovation, lobby staff dident say welcome or even thanks for staying when we arrived or left.. paying guests come and go.. centara does nothing..
Response from Property: Dear Guest, Thank you for staying with us and for taking the time to share your comments. I have taken note of your feedbacks and passed this to our team for the immediate actions to ensure the pleasant stay of our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management
Guest User
Family Room Garden View Double/Double
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 19, 2025
Place was nice, a little noisy as our room was close to the road. Also was quite expensive for what it is, paid about £200 per night for a room with two doubles, it was nice enough, but kit really luxury.
Response from Property: Dear Guest, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management.
ANDERSON MOREIRA
Family Room Pool Access Double/Double
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
It’s a really family friendly hotel. There is a kids area opened from 10:00 to 18:00. The swimming pools are really good.
Response from Property: Dear Anderson, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Guest User
Deluxe Garden View Twin
Stayed in Jul 2024
Couples
3 review
3.7/5
Posted on Aug 23, 2024
Room is fine, not glamorous but fine.
Gym has fairly decent kit.
Loads of shops, bars, resturaunt around.
Hotel resturaunt and bar is also pretty sound.
Pool is nice and plenty space around the pool.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I have taken note of your feedbacks and passed this on to our team for the immediate actions to ensure the pleasant stay for our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management
Rowenna Menzies
Family Room Pool Access Double/Double
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jul 24, 2024
I am traveling with 3 children (10 and 7).
This is a very family-orientated hotel in a good location. The highlight is the 2 pools surrounded by the 2 hotel blocks. One pool is especially for children and includes a water slide and mini water park suitable for young children, this is the buzzing heart and soul of the hotel, bursting with kids. The other pool is somewhat empty, deep, relaxing... Both pools offer pool-access rooms, which are brilliant.
Breakfast is delicious - a good selection of nice quality foods. On-site food is generally excellent and reasonably priced (children eat dinner for free). The bar and pool bar have Happy Hour :) There are also many other food options just along the street.
Staff are very friendly and helpful.
Super safe - kids running everywhere!
Rooms are nice and very clean, but outdated. Super comfy beds!
Response from Property: Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Zisovitch
Two Bedroom Family Suite
Stayed in Jun 2024
Family
38 review
4.0/5
Very Good
Posted on Jul 25, 2024
We reserved a family room for 6 nights.
After our arrival we felt very strong smell of canalization.
The staff offered us another room 2 nights later. We were with kids, so at the end we stayed in the first room.
They tried to help as much as they could, but this kids of hotel should have this smell.
Beside this, the room was huge and well equipped.
Response from Property: Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you back again in the near future. Best Regards, The Management
Alejandra97
Deluxe Garden View Twin
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 7, 2024
Amazing experience at Centara, great place for families. It’s close by the main things in Kata.
Response from Property: Dear Guest, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
신명호
Deluxe Garden View King
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Jan 18, 2024
This hotel located in the middle of the Kata Beach so that has good accessibility to restaurants, stores, and cafes. Above all, it provides a variety of fresh and tasty food in the morning. The kind staff will keep your baggage even before the check-in time while you swim in the pool which is big for a group of family. I also played the table tennis.
Response from Property: Dear 신명호, Thank you for being with us recently and for taking your time sharing your excellent review here. We were pleased to read you enjoyed your stay. We very much hope to welcome you back when you are next in Phuket. Sincerely yours, The Management
Guest User
Family Room Pool Access Double/Double
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 21, 2024
Staff are very nice & helpful, room I got later was amazing, kids swimming pool is awesome, breakfast and morning staff are always smiling and very helpful. Location is good nearby has 7/11, restaurants and walking distance to beach etc…
Only thing is the room we got the night I arrived was covering mold and kids were sneezing while night and morning. If they can do something about it. Otherwise it’s a great stay for family’s.
Response from Property: Dear Guest, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management