Zsmart Zhishang Hotel (Shanghai Songjiang Sports Center Metro Station Ledu) Reviews
Zsmart Zhishang Hotel (Shanghai Songjiang Sports Center Metro Station Ledu)
No.257 Ledu Road, Songjiang District, Shanghai, 201600, ChinaView Hotel Details
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Zsmart Zhishang Hotel (Shanghai Songjiang Sports Center Metro Station Ledu) Guest Reviews
4.5/5
Good
777 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(777)
Positive reviews(730)
Reviews with photos/video(174)
Great value for money(31)
Large rooms(26)
Close to metro(19)
Convenient parking(11)
Average sound insulation(8)
Friendly front desk staff(8)
Perfect for business trips(6)
Convenient public transportation(5)
Negative reviews(47)
Seka22
Selected Double Room
Stayed in Mar 2024
Business travelers
16 review
4.0/5
Very Good
Posted on Mar 17, 2024
Good hotel for one night staying, big rooms. Sure, cleanliness can be a little bit better,but its okay
Response from Property: Thank you for staying in zhishang Hotel, give us a fairevaluation,we sincerely welcome your arrival,wish you a pleasant journey!
Sefat
Discount Double Room
Stayed in Feb 2024
Other
16 review
5.0/5
Outstanding
Posted on Feb 14, 2024
It’s a village Side Hotel. They provide good Service. 24hours Front Desk Service.
Response from Property: thank you! Welcome to Zhishang Hotel! Thank you for your recognition of us. The world is so big, we met at Zhishang Hotel, and you regard Zhishang Hotel as a new starting point. No matter how far the road ahead is, please move forward as far as you can, guided by your dreams. Connect life into a happy line and appreciate the beauty of Shanghai and the beauty of the world.
Yuki707
Business Double Room
Stayed in May 2024
Solo travelers
11 review
3.7/5
Posted on Jun 1, 2024
Good cheap hotel, personally good location in Songjiang to reach out my tattoo artist within 10 minutes walk, but can be a bit noisy in the morning, also the hot water isn't stable at all 15 seconds of hot/burning water then 5-10 seconds of cold water
Response from Property: Dear customer: Thank you very much for staying at our Zhishang Hotel. We are very sorry to hear your dissatisfaction and thank you for sharing your feedback. We value your feedback very much and sincerely apologize for the problem you have encountered! Please allow me to have a detailed understanding of your complaint so that we can better resolve the issue. Looking forward to your next visit and patronage!
Hermanto
Discount Double Room
Stayed in Aug 2023
Couples
10 review
5.0/5
Outstanding
Posted on Aug 3, 2023
The service was good, the owner was very kind and helpful. The room was clean and very cozy. Bathroom also very clean. The location is good, easy to get around
Response from Property: Thank you very much! Welcome to ZSmart Hotel, with people rose, hand left fragrance, The hotel as far as possible to do better services, little by little, more and more to get the affirmation of guests, it is our happiness. A day of travel, when the night comes, the wisdom of the hotel in Songjiang sports Center Subway station, here is a place to rest. Thank you again, A bright future to you, career success, happiness!
Kisha Huang
Selected Double Room
Stayed in Jul 2023
Business travelers
16 review
2.2/5
Posted on Jul 25, 2023
so dusty. shower heads looks uncleaned. cheap price for cheap services. fair enough
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The hotel is staffed 24 hours a day. If you have any questions during your stay, please inform the front desk and we will help you solve the problem as soon as possible. Once again, I would like to express my humility to you and wish you a happy life and smooth work.
Toly_CN
Discount Double Room
Stayed in Oct 2023
Couples
12 review
3.2/5
Posted on Nov 2, 2023
Not too far with the metro station. Family Mart is nearby to grab necessary things even at midnight. Easy to catch,taxi & bus too. Hotel room is normal but the heater there is not good enough to make us warm. Generally speaking, it was a great stay
Response from Property: Dear guests, hello. The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, and the hotel is beautiful because of you. Thank you for taking the time out of your busy schedule to comment and share your stay experience. I wish you a happy life.
Guest User
Triple Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel is fantastic but it can be better if you would hire an English or French speaking person, it’s a little bit harder for internationals
Response from Property: Dear guests, hello. The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, and the hotel is beautiful because of you. Thank you for taking the time out of your busy schedule to comment and share your stay experience. I wish you a happy life.
Guest User
Selected Double Room
Stayed in Sep 2023
Solo travelers
1 review
3.0/5
Posted on Sep 21, 2023
Lovely staff, great location but hotel itself is in poor condition. Dirty corridor, rooms smell of smoke and not thoroughly cleaned. Bathroom stinks and is dirty.
Response from Property: Dear guests, hello. The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, and the hotel is beautiful because of you. Thank you for taking the time out of your busy schedule to comment and share your stay experience. I wish you a happy life.
Maximilian Könczöl
Discount Double Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 23, 2023
I spent a week in this hotel and it's very good for the price. The location is a bit far from the city centre but it's very close to the metro station. The room was clean and had a TV, free WIFI, shower gel & shampoo, air conditioning, toothbrush, shoes for using inside and you get a bottle of water.
Response from Property: Dear guests, hello. The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, and the hotel is beautiful because of you. Thank you for taking the time out of your busy schedule to comment and share your stay experience. I wish you a happy life.
Good hotel. Location is very convenient. Staff was friendly.
Response from Property: Dear guests, hello. The sky is beautiful because of the clouds, the mountains are beautiful because of the rivers, and the hotel is beautiful because of you. Thank you for taking the time out of your busy schedule to comment and share your stay experience. I wish you a happy life.
Aekkiller 008
Triple Room
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 26, 2023
THAT GOOD
Response from Property: 尊敬的賓客,您好。天空因雲朵而美麗,山川因河流而美麗,酒店因為有您而美麗,感謝您在百忙中抽出時間來點評與分享您的入住體驗,祝您生活愉快。
Guest User
Discount Double Room
Stayed in Jul 2024
Business travelers
2 review
1.2/5
Posted on Jul 13, 2024
I don't usually give bad reviews, but the front desk service was terrible. I originally rented a room for one night. I didn't stay much on the first night. I didn't get up in the morning and extended the room. As a result, probably because of the rainy weather, there were so many bugs on the bed that I was scared to death. My body was itchy. I called the front desk to change rooms, and the front desk told me that there were no rooms left and asked me to change the sheets, otherwise she couldn't do anything. I was really speechless until I said I took photos and asked her to find someone who could take care of it. Later, she said that the room I renewed was rented until 5 o'clock and it was difficult to refund. She didn't go to the room to check it out the whole time. She just asked a cleaning lady to take a look. She didn't say sorry the whole time. She really didn't want to make a fuss. And she acted as if it was my wish and kept asking me about my needs. It seemed like it was my fault. I really didn't want to make a big deal. Fortunately, Ctrip's customer service apologized to me and I will never come to this hotel again. If it gets big, the hotel won't solve the problem.
The environment is good, the service of the night shift lady is very good, it is very close to the highway, very convenient. The only regret is that there is a construction site opposite, which started digging at around 6 o'clock in the morning, and I was woken up. Overall it is very good. Good review.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your visit. We sincerely thank you for your love and recognition of us and for giving us a full score! We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise! We are also deeply affected by the noise from the construction site opposite, but that is only temporary. We look forward to your next stay. I hope to have more opportunities to serve you and provide you with a comfortable and quiet stay space!
Guest User
Discount Double Room
Stayed in Jun 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Clean, elevator in both directions, convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,感謝您的五分好評,我們將繼續秉承用心做事、細心服務的服務理念,讓您在智尚的居停感受到家一般的温暖,歡迎常來哦