Pet friendly Hotels Slidell

Complete facilities, good

The location was conveniently located just off the highway (no noise other than the garbage truck picking up the dumpster), and fantastic for the Mardi Gras parade route in Slidell (within walking distance) as well as several restaurants and a grocery. It's a great mid-point location when you plan to be making trips to New Orleans and Bay St. Louis. Unfortunately, we were not greeted as I would have expected at the front desk during any of our interactions. The gentleman was not rude, he simply didn't come across as welcoming or friendly, and at no time did he smile. We did appreciate him moving us to a king bed as opposed to 2 queens when our kids did not come with us. Once in our room our immediate concern was the smell and greasy/slippery floor (and I mean everywhere!). It was a bad first impression to say the least. A call was made to the front desk but being late at night we understood it would be morning before our room was addressed, but we tried to look at it from the point of ”you get what you pay for”. We were not offered an alternate room at this time. We got back into the car (after a 12 hour drive) and went out to purchase Febreeze and house slippers (photos were taken of the bottom of our slippers). The following morning we happened to see the housekeeping supervisor on our way out who was pleasant and listened to our concerns. As it happened, she was carrying a clipboard (I believe) and stated she had received our message from the previous night and was on her way to our room. She also offered to move us to another room. It was my opinion if this was how housekeeping cleaned our room it was how they cleaned every room so we made the decision to hold off on moving and give them a chance to clean the room properly. Upon our return we found the room to have been cleaned very well. We never mentioned the loose toilet seat to anyone (should've been obvious when it was last cleaned). In addition to the smell and floor there was a long black hair in the tub which later had me wondering if the room had been truly cleaned since the last customer checked out. Eww.. :/ The bed was very hard (that could simply be a personal preference of course) and the pillows were terribly flat so I would recommend you bring a couple from home. Luckily we had the forethought to bring a small coffee maker as one was not provided in the room (pretty standard to get one these days). As a former resident of Slidell I'm always sad to leave, but will admit I was looking forward to returning to the clean surroundings and comfort of home. We stayed a total 4 nights and one of the days we were there the housekeeper just opened the door and walked in without knocking before I was even dressed for the morning. I was standing rather close to the door and am certain there were NO knock, so of course it scared me when the door opened right out of nowhere prompting me to yell ”get out!!” assuming someone was just trying to get into our room. However, let me add that in

Not even a drop of hot water for my shower at 6:30 am. I complained only to be told that I must call and have a maintenance person inspect the problem. Um, no. I had to be on the road at 7am. I splashed myself in the shower with cold water and went about my morning. The blow dryer did not work. The beds are full sized, not queen like on the reservation page. I’m disappointed that the manager was quick to start arguing in a loud voice. Not even an apology. Just said we needed to report. Yes, I’m going to put my clothes back on after getting wet, make a phone call, and wait an hour for maintenance to fix the issue. And does maintenance even work at 6:30 am on a Sunday? Indian management sure is different. He could have just taken 10% off the night or something. I would have been happy. I think the problem was that another room used the hot water. I could hear the shower running before I took mine. Still, I have never had this problem before. Never. It should never happen. Seriously, management could have just apologized. Things break. I can understand. Tip: Wear shoes or flip flops. My white socks got black walking in the room. This is the worst review I have written in a decade. It saddens to do this.