Pet friendly Hotels Newport News

The hotel appeared to be very nice according to reviews and pictures online. I saw that it had been renovated but upon arrival, family members told me that it was once the “happening spot” for many celebrities and others that came in town before Holiday Inn took ownership. The decor was nice and clean upon entering the lobby and the front desk and staff were great! The hallway to our room on the main floor had a bad stintch/smell and the doors to the rooms showed the age of the hotel. When we entered the room the floor was very sticky and had to be cleaned which was cared for right away. There appeared to be tons of construction crew staying there as well and many of their big vehicles took up lots of the parking. Other than that it was good but if they can address the age of the doors and fix the smell it would be great! Again the staff was amazing and the Burger Theory staff was great too!

The only reason I am giving a 2 is because the lady at the front desk was AMAZING. She was more than I could have asked for at a budget friendly place. She went above and beyond for us and tried to make the best of an awful situation. She honestly deserves a raise, or at the very least an opportunity to work at a location that isn't so run down. It is obvious she cares very much so for the facility and I am unsure why it is so run down. Hopefully she is given a better budget and better resources to properly run this location. I forget her name because it was so unique, but she is someone this company should not let go of. She is definitely a keeper!!!. The rooms are ok for what you pay for, but my daughter opened the door to the adult sleeping area and the handle on her side fell off. The elevator had a not so great smell that an attempt was made to cover up. The bathroom and the pool area were not very clean either. Clearly a hot tub used to be there that is no longer there. The patio chairs are not something we were willing to sit on. There was a couple having a domestic in the room next to us and our whole floor smelled like ****. I understand that it has been decriminalized, but there is a very clear no smoking policy and it's not very family friendly to have that smell lingering everywhere you go. We switched hotels within 3 hours.

The hotel was undergoing a renovation when we came. Although I'm sure the renovation will eventually be nice, there was much to be desired. Firstly, although the listing on ********** said the room slept 5, it slept four and we had to cram three large kids into one bed as there were not trundles or anything provided. There was no seating in the room - when we ate in the room we had to sit on the beds. The beds were so squeaky they woke us up at night from just rolling over. The bathroom sink did not drain properly and bugs also came out of the drain. There was no breakfast even though it said it was provided online on the hotel's website. The worst part was that we were not offered a refund or credit even though the listing was not as described. Will never stay here again. I expect a budget hotel for a budget price, but saying things in the listing that are not true is crossing a line.

This hotel was chosen as the host hotel for our annual family reunion! Tori and Edward were certainly standouts at the front desk! There was an unexpected power failure during our stay. The hotel team made the best of a tough situation! The team remained professional and ensured that everyone was as comfortable as possible. Positive stay overall

We grabbed a room here on our way to the beach thinking I could grab something closer the next day. I actually ended up booking the room for 2 more nights due to how nice the accommodations were. We were placed in a room and found there to be an a/c leak and they immediately put us in another room no questions asked. The next morning we grabbed a great little breakfast in the lobby and went about our day. All 3 mornings we ate breakfast at the hotel and to be honest it was better than we got at a few local restaurants. Nothing fancy but it was really good to be able to grab a bite before going out to explore the beach and local attractions. The room was very clean. We used the pullout couch for one of my kids and they provided me with linens and even brought me a brand new blanket for her. I think the only things that were not perfect but definitely not a huge issue was the water spout in the bathtub was a little loose and the mattresses are a little on the thin side. I have a good bit of back trouble and struggled a bit but otherwise the rooms were fantastic. I would highly recommend especially for families the room was huge and it was so nice to have everyone in their own bed. We could have fit 6 people in the beds we had in this room. Thanks for a wonderful stay!

I would stay here again though this stay wasn't the greatest. I would not expect the same issues next time, and the staff were pleasant and helpful. The hotel was under renovation so we had to enter through the back door. Made loading luggage in a little tricky, but a staff member happened to be by the door and offered to assist. At 3:30 a.m. the fire alarm went off. A staff member said it was not an emergency, that someone was smoking in their room. Thought that was strange as the guests two doors down from me said their detector had been flashing intermittently throughout the night. Ours never flashed at all, not even when the alarm outside our room was going off. The fire department came to my (adult) son's room to check that detector saying it was his that set it off. My son doesn't smoke, which apparently was easy enough for them to figure out with no smell of smoke or evidence of smoking in the room. An hour or so later the clock alarm went off. We hadn't set it. I turned it off but some time later it went off again. I unplug it from the wall. It went off again. I finally buried it under a bunch of pillows. It finally stopped. The next morning I overheard a maintenance person telling a staff member something along the lines of minimal things they could do as the fire alarm system was old and perhaps, given a big storm rolled through during the night, some water had gotten to the wires and set it off. So we didn't get a good night's sleep, but the staff were pleasant and the room was clean. In particular, the lady manning the breakfast and coffee station, Helen, was a doll. She asked everyone how their evening was, helped anyone who needed it, immediately cleaned off tables when people left, always wore a smile, and was just ever so delightful. My mother said the grits were the best she'd had in a long while. She told Helen it was obvious she knows how to cook grits. Helen smiled, thanked her and said she's been making grits for a long time. Thanks Helen, for being you! Five stars for Helen!

I stayed at this hotel to drive Uber for the weekend. It was a very, very enjoyable stay. I have anxiety and depression ( who doesn't) so I had my kitten with me and they were ok with that. I had a Dr' s note just in case. I asked them not to do any housekeeping because I had Journee in there and I was afraid she would run out and they complied, they were very pleasant people and I will definitely stay there again and I would encourage anyone to stay there if u r in the area. It's not a fancy expensive hotel, but it was clean and u get what u need and that is what it is about, somewhere to lay your head and wake up in the morning.