Pet friendly Hotels New Orleans

The front desk service is very good, but the travel converter cannot be used. The front desk also specially helps arrange for people to buy it and deliver it to the room. The room service was also very fast. They even sent a piece of bread, so I was too lazy to argue.

This hotel is very close to the French quarter in New Orleans, a hotel with history and cultural connotations. Not only is the service attitude of the staff super good, but the experience of staying is also very good! I will definitely book this hotel again next time I go to New Orleans!

The hotel was very clean and located within in 5 minutes walking from Canal street and Bourbon. Check was friendly and quick our room was very cute and clean.

Very nice rooms (we had 2) and lots of moving around space. Every employee when encountered was pleasant and friendly. The guys working the Valet were great...they would run from their valet station to open doors for us...nice service...and we were not valeting..just walking in from across the street. No official restaurant but they do have some food. We had the Angus burger with fries and a chicken sandwich with fries and ate at the bar.....extremely good food. yes it was a little pricey, but eating it all made it worth it. Weill be returning soon. We didnt experience pool or exercise room.

Check in at 4 pm, early check-in for 25 dollars, Ctrip's so-called garden view room has only a small window, the window is a wall, the room is very dark, change the room for 25 dollars, parking 38 dollars, plus breakfast, a total of 220 dollars a night . Bourbon Street has all gone back and forth 3 kilometers. Breakfast is typical of American style, egg sausages. No extra bed, sofa bed and extra bedding.

Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.

I just stayed at this hotel this week. We (wife and I) arrived early Sunday knowing we were not going to be able to check in as it was 11AM, so we went in to have the clerk hold our luggage as we went to eat lunch. The clerks name was Kyla/ Kylie, she was a ball of sunshine, she took our luggage and bent over backwards to try to help us. she was joined by Eric, he was also quite helpful. We proceeded down the street to lunch, upon coming back to the hotel at around 1330, The clerks seen us walk in and had a room ready for us. We were upgraded to a suite on the 14th floor and it was wonderful. They also remembered to give us water for being gold members, I felt special. We made our way upstairs to our room and it was quiet clean and well maintained. We loved the shower; as it had body jets, a regular shower head, and a rain shower head. the bed was very comfortable, and the pillows were the perfect size and comfort for sleeping. The free breakfast was wonderful, the food was hot and fresh and the service from the food servers was awesome. All in all, This stay was a great experience as I felt that the people that worked here really liked their job and I felt appreciated as a customer. this was my second stay at this establishment in New Orleans. Because of the great experience; It will also be my next stay. The next time I return. If you going to New Orleans an need a great Hotel try it for yourself. Happy Travels!!

Do not book this room expecting to find much of what made the Ace Hotel special, aesthetically. The staff is still fantastic, don’t get me wrong, but the vibe has changed for the worse. Now rebranded as “The Barnett” we were very disappointed. We used to love coming here, and truly appreciated the dark art deco aesthetic. Now, they are in the process of sterilizing it. The now light colored walls and weird pinkish shutters don’t work with the fixtures, floors, bathroom tiles, etc. It feels like the soul of the place has been ripped out to satisfy what some bland corporate designer thinks a hotel should be, but that’s missing the point entirely. Yes, it could have used some renovations and touch ups, but you didn’t have to ruin it. We didn’t stay at the Ace (nor did we book a pricey room at “The Barnett”) to stay at some bland hotel, we wanted something different. It’s sad to say, but we probably won’t be back. Pay attention to the date of the reviews. Most of the reviews here are from the Ace, not the Barnett, which is misleading considering how much has changed. The old vibe was great, the new one is bland and feels off. Don’t try to force something special to be what it isn’t.

We were on a trip with 4 other couples, all staying in various hotels around Canal/Bourbon street, and the property at Virgin Hotels in New Orleans, from the lobby/coffeshop, to the room, to the rooftop bar were far and away better than the other properties for around the same price. It was our Anniversary weekend, and there was a very nice gift from the hotel in our room upon arrival, and everything was perfect. For anyone looking to see the WWII museum on their stay, it was an easy 10 min. walk, and Bourbon Street was 15-20 minutes away (for those inclined). The pictures and reviews on this hotel are accurate and probably understated compared to the experience we just had there in May 2022!

Awesome place with awesome staff!! Would recommend booking any time in new orleans