Pet friendly Hotels Albany

Ok, so we (a family of 5: myself, two teenagers and our two year old)booked a stay here because the location we usually stay at - Home2Suites in Albany was sold out. We called ahead to see if by chance our room might be ready an hour or two before check-in and are told that the room wouldn’t be available til check in time. No problem. We reserved one of the bigger, corner rooms at $172/night (average) so it was understandable. We arrived at the agreed upon checkin time and were told by a man wearing a blue, button down shirt that was so wrinkled, I questioned if he really worked there at first. He radioed to what I assume was his cleaning staff who told him that our room (526) was not yet available and there would be a 30-40 minute wait. My family and I braced for a long wait. Then a gentleman in a neatly-ironed, red, buttoned down shirt came to assist me and told me that in fact room 326 was available for us and there would be no wait. Thankfully that was the case and we didn’t have a wait but also didn’t have the room I had originally reserved. No problem. We had a similar room. By now, the man in the wrinkled shirt was addressing the crowd that was beginning to gather in the lobby loudly exclaiming: “ATTENTION EVERYBODY!!! I AM ONLY GOING TO SAY THIS ONCE SO LISTEN UP.” - he proceeded to yell to the waiting line (which looked like a mix of family and business travelers) the breakfast buffet hours and prices in an exasperated way that made me think they must be tired of confusion regarding the breakfast buffet. We’ve never been here before so I just shrugged my shoulders but found the public interaction awkward because this man who looked like he pulled his shirt out of the trash was speaking condescendingly to the line of travelers who just wanted to get their rooms. I found this entire opening process less than professional but was happy to get to our room. We had reserved the bigger room because we’re a family of 5. I entered that information when I created my reservation. When we got to our room we found the accommodations themselves sufficient but there were only two bath towels, two pillows and no linens for the sofa bed that the kids would be using. Not the end of the world so we called the front desk and to their credit they had our extra towels and bed linens up fairly quickly. But no pillows. It would’ve been cool to not have had to ask for any of these things. Presumably guests steal anything that’s not nailed down so I get it but there must be a better way. We called down again for pillows and they were brought up fairly quickly as well by a friendly attendant. The morning of Friday, August 19th was interesting. My wife and kids were excited to try out the Starbucks located on the ground floor so while they got ready in the room I decided to venture down and get coffee and pastries for everyone. Thank goodness I made this a solo mission. As I got off the elevator on the ground floor in between the Key Bank and the Starbucks there wa

The air conditioning in the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the sound of talking in the next room is very clear. The air conditioning of the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the voice of the next room is very clear.

The advantage is that the hotel has a shuttle bus to pick up and drop off the airport and there is also free parking. The sanitation work is quite poor, and the sanitary appliances are not clean. It is estimated that the stains left by the cockroaches in one day and two days are not true.

From when I check in, I already knew my stay was gonna be lovely, great customer service, all needs was meant, my kids enjoy the basketball court , the suite was nice , a lil odor Bessie if the disposable, and hopefully next time , we can use the fire pit , over all was great 10/10 especially for price.

Hotel location is very good, basically walking distance. The parking lot is right at the back door of the hotel. It is very convenient, 16 knives a day, after check-out, you can stop there and no longer charge in the afternoon. Breakfast is not bad. Two 1 meter 5 large beds, no extra bed required.

Date of stay:  Fri June 28th.  Room 305 & 107 Our room (305) was very spacious. It had a sofa, a chair, a full desk, dressers, closets, and a full kitchen with a fridge, dishwasher, dishes, stove, etc.  The king bed was very comfortable. The sheets were in great shape, with four large fluffy pillows. The bathroom is spacious, clean, and bright.  The shower head is very high, which is excellent for tall people.  Overall, the room is very comfortable, clean, and enjoyable. I would stay here again.  Someone in our party has trouble sleeping in hotels but slept like a baby here.   The hotel has a 24-hour fitness center and a pool, which is open until 10 pm. Breakfast is complimentary and includes cereals and waffles, scrambled eggs, bagels, (pork) sausages, etc.   The hotel is also pet friendly - check their policies before booking, but we saw many dogs.  The hotel charges $10-ish  for parking with a lot that can only be accessed by key cards. If you book more than one room, let them know you only need parking for one vehicle. Check your bill in case they charged you for more.  Otherwise they are happy to refund if a mistake occurred    The staff are very friendly, pleasant, upbeat, and engaging.  The front desk staff at check-in was extremely busy due to the hotel being fully booked when we arrived, and she maintained a smile and pleasantry the whole time. Never once did she look frustrated or stressed.  Morning staff couldn't have been nicer.  The front desk staff was super cheerful, friendly, and engaging. The breakfast staff were very nice and friendly as well. Everyone was very upbeat and pleasant.

Sharaya at the desk is ALWAYS a pleasure , always go above & beyond when ever we stay , the rooms were in good condition the housekeepers were really good , the neighborhood is okay everything is pretty convenient will be back