Marco Polo Ortigas Manila

Marco Polo Ortigas Manila Reviews

Marco Polo Ortigas Manila

Ortigas Center, Meralco Avenue and Street, Sapphire Rd, Pasig, Metro Manila, 1600, PhilippinesSee Hotel Details
Marco Polo Ortigas Manila
Marco Polo Ortigas ManilaMarco Polo Ortigas ManilaMarco Polo Ortigas Manila
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.0/10
Great
109 review
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness8.9
Filter by:
Sort by:
All reviews(109)
Positive reviews(108)
Reviews with photos/video(32)
Awesome stay(30)
Great service(29)
Perfect for business trips(14)
Delicious breakfast(13)
Clean pool(8)
Great swimming pool(8)
Convenient for shopping(6)
Near shopping area(5)
Negative reviews(1)
Hana7
Deluxe City View Twin
Stayed in Jul 2025
Family
13 review
8.0/10
Very Good
Posted on Aug 25, 2025
We stayed here about 2 years ago, so we tried again. There was a bathtub, which was very good. We expected breakfast but too many fried foods. My daughter and I ordered omlets but the young staff couldn’t take order properly. I think she needs to study English more. We stayed for 2 nights but breakfast were almost same for 2 mornings.
elvmallari27
Superior King Room
Stayed in Jul 2025
Couple
6 review
7.5/10
Posted on Sep 2, 2025
My stay was great, they upgraded my room to a bigger suite room. Unfortunately, the room was not cleaned properly. There's lots of dust, you can even see some on the flooring. I kept on sneezing when I was in the room.
Anonymous User
Superior King Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 2, 2025
Thank you for the wonderful hospitality, comfy room & delicious breakfast
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Fredrik JohanssonGeneral Manager Marco Polo Ortigas Manila
Anonymous User
Deluxe City View Twin
Stayed in Dec 2024
Business traveler
4 review
10/10
Outstanding
Posted on Jan 18, 2025
Good experience when staying there. Staff are courteous, would stay there again
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon!Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Sanjay SO
Premier Room
Stayed in Apr 2025
Business traveler
28 review
7.5/10
Posted on May 18, 2025
took airport transfer and the service for the trip was great. room was great. customer service via chat and email was terrible. it was such a hassle arranging airport transfers.
Response from Property: Dear SS, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. As for your comment regarding the airport transfer booking, rest assured I look further into this for review and improvements. Our apologies for the inconvenience caused. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Chang
Superior King Room
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Good good good
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Guest User
Deluxe City View Twin
Stayed in Jul 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Aug 15, 2025
Will definitely come back again.. Very nice hotel
En_eddy
Superior King Room
Stayed in Jun 2024
Business traveler
103 review
10/10
Outstanding
Posted on Jul 19, 2024
Stay this hotel many time. Service and everything is perfect. Definitely will stay again during my business trip.
Response from Property: Dear En_eddy, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Richard-6188
Superior King Room
Stayed in May 2024
Business traveler
14 review
7.0/10
Posted on Jun 28, 2024
the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic so this hotel location really very bad traffic condition Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting
Response from Property: Dear 6188, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. Our sincerest apologies on the inconvenience you have encountered. Your feedback is shared with the management team for further review and improvements to provide more accessibility to guest as possible. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident ManagerMarco Polo Ortigas Manila
Ojmd
Superior King Room
Stayed in Dec 2024
Business traveler
8 review
10/10
Outstanding
Posted on Feb 1, 2025
My usual go to for a few days in Ortigas. Adequate parking and modern rooms
Response from Property: Dear Orland, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Fredrik JohanssonGeneral Manager Marco Polo Ortigas Manila
Guest User
Deluxe Mountain View King
Stayed in Dec 2024
Couple
2 review
9.5/10
Amazing
Posted on Jan 20, 2025
Beautiful view and very clean. Staff is also very helpful. A must stay Hotel.
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon!Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Scott
Superior King Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 9, 2025
Excellent Hotel!.Highly recommended.The staff is kind and very accomodating..
Response from Property: Dear Scott, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
SJLi
Superior King Room
Stayed in Mar 2024
Family
5 review
10/10
Outstanding
Posted on Apr 30, 2024
The breakfast was good tasting and we really enjoyed our staycation. We will surely book this hotel again. 🥳
Response from Property: Dear SJLi, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Anonymous User
Superior King Room
Stayed in Feb 2024
Couple
3 review
10/10
Outstanding
Posted on Apr 28, 2024
Really enjoyed our stay! Will take my family here next time. Awesome breakfast too, very delicious! Will definitely go back and book here again. Kudos to all the staff!
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Lizzieyum
Deluxe City View Twin
Stayed in Mar 2024
Business traveler
152 review
8.5/10
Very Good
Posted on Apr 25, 2024
place is ok for price paid. water at bath did not flow well sadly but good view
Response from Property: Dear Lizzieyum, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila