To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(103)
Positive reviews(96)
Reviews with photos/video(16)
Easy to get around(21)
Convenient location(20)
Close to train station(16)
Friendly staff(11)
Clean and tidy(10)
Negative reviews(7)
ESLOVETRAVEL
Superior Queen Room Non smoking
Stayed in Oct 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 1, 2024
Love the convenience and ease to move around as the hotel is located in the same building as the train station. Lots of F&B outlets available within the vicinity.
Hotel staff is helpful but can't really understand or speak English. Overall good.
Response from Property: Dear ESLOVETRAVEL, First of all, we thank you for these lovely pictures ! We are glad you had a lovely time with us and you particularly appreicated our location. Indeed many shops, restaurants, bars & co are opened all around the hotel and in the neighbourhood. Regarding our staff, most of them do speak English but we are sincerely sorry if you had difficulties with some of them. We wish you a lovely day.Léa - Community & Quality Manager
YJ0808
Superior Twin Room Non smoking
Stayed in Aug 2024
Family
2 review
3.7/5
Posted on Sep 25, 2024
Hotel was located right beside the train station and well decorated.
Response from Property: Dear Invité, Indeed our hotel is ideally located just next to the train station. We are glad you appreciated our colourful and lively decoration. And we thank you for this lovely picture ! We wish you a lovely day.Léa - Community & Quality Manager
Anonymous User
Privilege Double Room With Sofa Bed
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 14, 2024
The room was tidy, clean, and bright. We chose a triple room, which was spacious enough for us. The breakfast was also very abundant. The location was right next to the Gare de Lyon, just a few steps to the right after exiting. This was extremely convenient for someone like me who dawdles but needs to catch a morning train. The only downside was that the front desk staff on the day we checked in was cold and somewhat impatient throughout the entire process. When I finally said thank you to her, she didn't even look at me, which was very dismissive. I couldn't help but suspect that she might be racially prejudiced.
MASUGUI
Privilege Double Room With Sofa Bed
Stayed in Sep 2024
Family
5 review
4.2/5
Very Good
Posted on Oct 22, 2024
My priority in choosing this hotel was to have quick access to Paris subway and bus stops. Gare de
Lyon station is literally next door. Room is a bit small but that’s typical of Paris hotels. They deliver free water and drinks everyday per # of people/room which is nice. Some hotels will have refreshments in the fridge for a fee. Room cleaning service offered daily too. Will consider staying here again next time in Paris.
Response from Property: Dear MASUGUI, We thank you for taking some of your time to share this detailed review. We are that overall you appreciated your stay and that you are planning to come back to see us. We wish you a lovely day.Léa - Community & Quality Manager
FUNG WING
Privilege Double Room Non smoking
Stayed in Aug 2024
Couples
1 review
2.7/5
Posted on Oct 5, 2024
The only advantage of this hotel is a the location that next to train station, considering the price and services, it is a terrible value-for-money selection.
We have never been to any hotel that luggage storage is only for guests before check-in. Guests requiring luggage storage after check-out are required to pay for the expensive coin lockers.
The front desk is not welcoming by tones and gestures - no smiles at all.
The gym is too small and without any windows.
Response from Property: Dear FUNG WING, It seems you have been totally disappointed by your stay with us. Our luggage storage is indicated as a supplement. We are sorry you found this unconvenient. Your remark about the welcoming has been shared to our reception Manager who will work on the matter with her team. We wish you a lovely day.Léa - Community & Quality Manager
A|K
Superior Queen Room Non smoking
Stayed in Dec 2023
Business travelers
26 review
4.5/5
Great
Posted on Feb 2, 2024
Location is superb just next to Gare de Lyon. Lots of shops and restaurants around.
Jun Ren Jerry Jay
Privilege Double Room Non smoking
Stayed in Aug 2024
Couples
12 review
4.7/5
Amazing
Posted on Sep 29, 2024
Good location. Well situated close to Gare de Lyon. Pleasant staff.
Response from Property: Dear Invité, Indeed our hotel is ideally located just next to the train station of Gare de Lyon. We are glad you appreciated our lovely and friendly staff. We wish you a lovely day. Léa - Community & Quality Manager
Shir Ley
Superior Twin Room Non smoking
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 8, 2024
Booked this hotel for its proximity to the Gare de Lyon train station, it is just right next to it and makes it very convenient. Room is clean, small as expected for location and price. Counter staff were all very friendly and helpful. Asked for food recommendations and they suggested L'Européen opposite the station which was a lovely french bistro. For luggage storage, there is a charge but once you sign up for the Accor membership it will be complimentary. Recommend to stay if you like the convenience!
Guest User
Superior Queen Room Non smoking
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Sep 10, 2023
the receptionists are all very nice and helpful
but the servers at the breakfast buffet made too much noise while collecting tablewares, not welcoming atmosphere
Anonymous User
Superior Twin Room Non smoking
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Nice to know this hotel... good all....
Response from Property: Dear Anonymous guest, We thank you for your lovely review. We are happy to read you had a lovely time in our establishment. We wish you a lovely day.Léa - Community & Quality Manager
Hiro Hsu
Superior Twin Room Non smoking
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The location of this hotel is definitely perfect for one night stay over to transfer via train or to another cities.
kalamcandy
Superior Queen Room Non smoking
Stayed in Jun 2024
Couples
17 review
4.5/5
Great
Posted on Jul 19, 2024
Just next to Gare de Lyon station, very convenient
Cathy SH Lin
Superior Queen Room Non smoking
Stayed in Apr 2023
Family
29 review
5.0/5
Outstanding
Posted on May 24, 2023
A very good location hotel just a few steps from Paris Gare de Lyon station. Good services and very clean. I will certainly book again when come and visit Paris in my next trip.
Zepeng
Superior Queen Room Non smoking
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 17, 2023
The room is really nice and the traffic is really convenient! The reception is very friendly and the gate of the hotel is secured at night. Very nice place to stay overall!
CY-P
Superior Queen Room Non smoking
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Good location
Response from Property: Dear CY-P, We are happy to read you had a lovely stay in our establishment and you particularly appreciated our convenient location. We hope we will see you again very soon. We wish you a lovely day. Léa - Community & Quality Manager