Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.7
Service8.8
Cleanliness8.9
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(1)
Guest User
Cosy Room (Spa access)
Stayed in Jan 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 3, 2025
Would stay again. But just in the spa area but glad it’s an option. Treats in the lobby are nice! Free filtered and sparkling water is also a plus.
Response from Property: Dear Customer,Thank you for your feedback! I’m glad to hear that you enjoyed the spa area and appreciated the treats in the lobby, as well as the free filtered and sparkling water.We would love to welcome you back, and if there's anything we can do to make your next stay even better, please let us know.Looking forward to seeing you again soon!Best regards,Céline and her team
Johana Marcela
Cosy Room (Spa access)
Stayed in Jan 2025
Business traveler
11 review
7.5/10
Posted on Mar 5, 2025
The hotel is good, but the room was next to a delivery zone, noise begun at 3am until 6am so couldn’t sleep at all.
Response from Property: Dear Madam,Thank you for your feedback. I’m really sorry to hear that the noise from the delivery zone disrupted your rest. That is certainly not the experience we want for our guests.We appreciate you bringing this to our attention, and I will make sure to share your concerns to find a solution. If you plan to stay again, please let us know in advance, and we will do our best to arrange a quieter room for you.Once again, my sincere apologies for the inconvenience, and I hope we can make your next stay a much more pleasant one.Best regards,Céline and her team
Guest User
Executive Room (Spa access)
Stayed in Apr 2024
Couple
10 review
8.5/10
Very Good
Posted on May 12, 2024
Friendly staff who was able to accommodate earlier check in. Convenient location. The only problem we had was that the bathroom mirror light didn’t work.
Guest User
Cosy Room (Spa access)
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 16, 2025
Great stay here, 3 minutes walk from Saint Lazare train station, main boulevards less than 10 minutes away, quiet, cute and cozy neighborhood, nothing to complain about
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Guest User
Cosy Room (Spa access)
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 16, 2025
Very good hotel, the front desk is also very friendly
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Xixibukuzao
Family Connecting Room
Stayed in Apr 2024
Family
23 review
9.5/10
Amazing
Posted on May 29, 2024
Service: The people are very nice, very warm and friendly
Hygiene: Very clean, well-equipped, but the room is a little small
Facilities: The family room I booked is very convenient and quiet
Just the breakfast is not so good...
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Guest User
Cosy Room (Spa access)
Stayed in Jun 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Jul 19, 2024
Very satisfying experience
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Guest User
Cosy Room with Balcony (Spa access)
Stayed in May 2023
Business traveler
12 review
9.5/10
Amazing
Posted on Aug 27, 2023
I like this hotel very much. The environment is good, quiet, convenient and comfortable.
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Aleksya
Cosy Room (Spa access)
Stayed in Aug 2023
Couple
1 review
10/10
Outstanding
Posted on Sep 7, 2023
Great hotel and the staff are lovely. I highly recommend