JW Marriott Desert Springs Resort & Spa

JW Marriott Desert Springs Resort & Spa Reviews

JW Marriott Desert Springs Resort & Spa

74-855 Country Club Dr, Palm Desert, California, 92260See Hotel Details
JW Marriott Desert Springs Resort & Spa
JW Marriott Desert Springs Resort & SpaJW Marriott Desert Springs Resort & SpaJW Marriott Desert Springs Resort & Spa
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1 night

Guest Reviews

8.3/10
Very Good
125 review
Verified reviews
Location8.8
Amenities8.1
Service7.9
Cleanliness8.2
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All reviews(125)
Positive reviews(20)
Reviews with photos/video(10)
Awesome stay(7)
Friendly staff(6)
Negative reviews(5)
Guest User
Guest Room,2 Queen,balcony
Stayed in Mar 2025
Family
1 review
5.5/10
Posted on Apr 18, 2025
Small room, ugly room, septic truck pumping sewer till 2am by our room. Noise and smell. First stay and maybe last
Rosanne Rollins
King Room with Signature View
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 3, 2025
This hotel was a joy. The staff went above and beyond to make my stay enjoyable.
Guest User
Standard King Room Main Building
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 15, 2024
Beautiful resort with onsite dining and pool. Room and outdoor areas were clean.
Guest User
Standard King Room Main Building
Stayed in May 2023
Couple
6 review
7.5/10
Posted on Jun 19, 2023
Really nice hotel. Rooms are modern and spacious. The rest of the hotel is nice but not really well mantained. If you just want to relax, maybe you should try another one!
Guest User
Standard Two Queen Room Main Building
Stayed in Apr 2023
Family
1 review
4.5/10
Posted on May 29, 2023
This is our 1st That we got at jw Marriott very very bad service The room was very very dirty. Did you not come and clean and it was full of flies and bugs We tried to talk to the hotel, but they said we should talk to you because I got books from you guys We had to wait for the towels for four hours and did not deliver It was full of people like every year, did not treat us very good
Guest User
King Room with Signature View
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 14, 2025
good good
Guest User
Two Queen Room with Signature View
Stayed in Jul 2023
Family
1 review
10/10
Outstanding
Posted on Sep 7, 2023
Perfect for a family vacation. We loved it very much!
Guest User
Standard Two Queen Room Main Building
Stayed in Jun 2022
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 28, 2022
Great place to relax. Clean rooms
Ranseti1010
King Room with Signature View
Stayed in Mar 2025
Solo traveler
17 review
8.5/10
Very Good
Posted on Apr 23, 2025
We stayed here because of Coachella. The environment is great. The golf course is in the entire resort. Because the music festival ended late, the hotel specially prepared supper for everyone to buy, which was very considerate. The corridors and rooms are obviously old, not worth the price. Overall it's OK.
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Anonymous User
Standard King Room Main Building
Stayed in Jan 2025
Family
13 review
7.5/10
Posted on Feb 25, 2025
Environment: The biggest advantage of the hotel is the good environment, the greenery is well maintained, the outdoor swimming pool is heated, and there are two hot springs. Service: The service in American hotels is basically non-existent Facilities: It is not comparable to that in China. It is relatively new in the United States, but the bathroom is a bit small and the shower room is crowded. Overall, my family is quite satisfied
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H.B.
Springs Tower Outer Wing King Room
Stayed in Mar 2025
Couple
27 review
6.5/10
Posted on May 22, 2025
The hotel's public area is beautiful and the environment is good, but the hardware in the room is poor, old, and the hygiene is average
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Paipaidianxin
Standard King Room Main Building
Stayed in Aug 2024
Family
12 review
8.7/10
Very Good
Posted on Oct 14, 2024
The service is good, the flamingo and the small golf course at the door are added points, and the holiday atmosphere is full. I originally planned to stay for one night, but I stayed for another night. Two nights is more suitable, you can go shopping (go to the outlet) and have a good rest. The hotel hygiene is OK. Because breakfast is not included, we ate brunch outside. We had a dinner in the hotel. The service is very good, the taste is average, and it is very expensive. I suggest you go to downtown if you want to eat delicious food.
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Signature Suite
Stayed in Jul 2024
Family
26 review
10/10
Outstanding
Posted on Sep 2, 2024
It takes 40 minutes to drive to Desert Mountain Outlets and about 30 minutes to the rotating cable car, which is relatively far. There is an open parking lot and no parking fee for self-parking, which saves a lot of money compared to hotel parking in Los Angeles. It is self-driving friendly. The lobby and surrounding area are very grand, and check-in is also very fast. Because the hotel is very large and there are many rooms on one floor, a map is given to indicate the location of the check-in room. The boating was not open on the day of check-in, saying it was due to weather reasons, but the weather seemed to be fine that day, which was a pity. The first floor has direct access to the swimming pool. The children swam in the water for two consecutive days, which is suitable for walking the baby
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Zuigaocheng
Springs Tower Outer Wing King Room
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 8, 2025
As expected of JW Marriott, the facilities, hygiene, environment and service are all top-notch. It is worth staying here for more than NT$2,000 in the off-season.
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Feilaoqiang
Guest Room,2 Queen,balcony
Stayed in Oct 2023
Traveling with friends
16 review
8.0/10
Very Good
Posted on Nov 20, 2023
The hotel environment is very good, the decoration is a bit old, and the South Asian staff at the front desk have a bad attitude. The quality of the restaurant service staff is top notch. There is ample parking space and parking is free.
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6/20