Meieki 1-2-4, Nakamura Ward, Nagoya City, Aichi Prefecture, 450-0002, JapanView Hotel Details
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Meitetsu Grand Hotel Guest Reviews
4.3/5
Very Good
754 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(754)
Positive reviews(738)
Reviews with photos/video(156)
Easy to get around(113)
Convenient for shopping(93)
Near shopping area(91)
Delicious breakfast(50)
Perfect for business trips(22)
Average sound insulation(20)
Nice elevator(10)
Luggage delivery service(5)
Negative reviews(16)
Guest User
Standard Double Room-Non-Smoking
Stayed in Feb 2025
Family
2 review
4.5/5
Great
Posted on Mar 15, 2025
Excellent location. The Meitetsu Bus Center and the railway station are just downstairs. It is only 5-10 minutes to Kintetsu, JR, subway, department stores, convenience stores, underground streets, etc.. Although the hotel is a bit old, it still gives people a clean and hygienic feeling. The front desk staff has good English communication skills and the staff we met are very polite. The overall cost-effectiveness is high. It is worth recommending!
Response from Property: Thank you very much for staying at the Meitetsu Grand Hotel.Thank you for taking the time to provide a brief description of the hotel's surrounding facilities.We are happy to hear your compliments about the cleanliness of the entire hotel and our staff.We will continue to make every effort to ensure that our guests have a pleasant stay.We hope you will stay at the Meitetsu Grand Hotel again when you come to Nagoya.Front Desk SENDA
Man Wah
Standard Double Room-Non-Smoking
Stayed in Jan 2025
Family
16 review
4.2/5
Very Good
Posted on Feb 23, 2025
The location of the hotel was very good and convenient. It was situated near public transportation and was easy to go everywhere. The breakfast was general and less food to eat.
Response from Property: Thank you very much for using our hotel. We also appreciate you taking the time to provide us with your feedback despite your busy schedule.
We are very pleased that you were satisfied with the location of our hotel and its easy access to public transportation. However, we would like to sincerely apologize that the breakfast content and number of items did not meet your expectations. We take your valuable feedback seriously and will strive to improve in the future.
We look forward to seeing you again. Front Desk: Sunil
mandy l
Triple Room-Smoking
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Location is great! Staffs are very helpful.
Even though the hotel is old but everything is available.
Response from Property: Thank you very much for using our hotel. We also appreciate you taking the time to provide us with your valuable feedback. Thank you very much for your wonderful review of our hotel. We are very honored to receive your praise for our excellent location, the friendliness of our staff, and the extensive facilities. It is our greatest pleasure to know that you had a comfortable stay. We will continue to strive to further improve our services so that our customers will be satisfied in the future. We look forward to welcoming you again. Front Desk: Sunil
chiu
Triple Room-Non-Smoking
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Geographically very ideal. It is close to the metro and directly above the bus station, located in the heart of the city, and surrounded by shops and restaurants of all kind. Yet it is still not difficult to navigate.
The hotel service was supreme with very kind staff that are fluent in different languages and prompt with helping the residents.
The hotel room is up to par. It’s clean and spacious with all the equipment you require, like kettles and hair dryer. Furniture includes a desk and a moderately-sized television. Even though it’s close to the metro it is quiet in the hotel room.
Overall a satisfying stay. Would recommend.
Response from Property: Thank you very much for using our hotel. We would also like to express our sincere gratitude for taking the time to provide us with your valuable feedback.
We are delighted that you were pleased with the ideal location and the abundance of shops and restaurants in the area. We also sincerely appreciate your kind words regarding the service provided by our staff. We are also very honored that you were pleased with the cleanliness of the room and the facilities. We are also pleased that you enjoyed your stay in a quiet environment despite being close to the subway. We will continue to strive to provide better service in order to meet your expectations. All our staff look forward to welcoming you back. Thank you very much. Front Desk: Sunil
Dabby Ragasa
Standard Double Room-Smoking
Stayed in Nov 2024
Couples
3 review
4.5/5
Great
Posted on Jan 11, 2025
This was part of our mid-way point of our Japan taster city breaks. Hotels are a vital part of city breaks. The Meitetsu Grand Hotel is finely and centrally located right next to Nagoya Station.
They offered a smoking room with a view on the 14th floor to die for. The room offers great amenities, including coffee making, a fridge chiller and wholesome bathroom accessories. There’s ice making machine, filtered mineral water and a Y500 laundry service on the same floor.
Overall, we were extremely happy with our stay. However, the breakfast was an additional fee with a huge selection of hot and cold buffet.
Absolutely love this stay and I fully recommend it to future travellers.
6/11
Response from Property: Thank you very much for using our hotel. We are delighted that you chose Meitetsu Grand Hotel as the midpoint of your city break in Japan and that you enjoyed our wonderful views and amenities.
All of our staff are pleased to know that you were satisfied with the comfort of your room and convenient facilities. We would also like to thank you for enjoying the rich selection of food at the breakfast buffet.
It is our greatest pleasure to hear that you had a comfortable stay. Please stop by again the next time you visit Nagoya. If you have any questions or requests, please feel free to let us know. We look forward to working with you in the future. Front Desk: Sunil
Yna Alba
Standard Double Room-Single Use-Non Smoking
Stayed in Nov 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Mar 16, 2025
The hotel is right next to Nagoya station, which makes the location very convenient. However, the room was facing the train tracks, so it could be a bit noisy, even though the windows were soundproofed.
Response from Property: Thank you very much for staying at the Meitetsu Grand Hotel.Thank you for your compliments regarding our location.Thank you also for your valuable feedback regarding the noise problem in your room.The room you stayed in is on the side of the train, so you may hear the sound of the train running.In that case, if you stay on the other side of the city, the noise would be a little less bothersome.Please inquire with our staff and we will try to accommodate you, depending on availability.We hope this will be helpful for your next stay.Front Desk SENDA
Ivyng2907
Triple Room-Non-Smoking
Stayed in Nov 2024
Family
2 review
3.2/5
Posted on Jan 1, 2025
The hotel seems a little old for the modern times. Location is great as it is a few mins to train station.
Response from Property: Thank you very much for choosing the Meitetsu Grand Hotel.Thank you for your compliments regarding our location.We hope you will stay at our hotel again when you come to Nagoya.Our staff looks forward to serving you.Front Desk SENDA
Guest User
Standard Double Room-Non-Smoking
Stayed in Feb 2025
Couples
24 review
3.5/5
Posted on Mar 14, 2025
excellent location just at the top of train station
not new but clean enough
Response from Property: Thank you very much for choosing the Meitetsu Grand Hotel.Thank you for your compliments regarding our location and cleanliness.All of us at Meitetsu Grand Hotel will continue to make every effort to ensure that our guests have a pleasant stay with us.We look forward to welcoming you again.Front Desk SENDA
SelfDesignItineries
Standard Double Room-Non-Smoking
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on Jun 18, 2024
Great breakfast, hotel very closed to Nagoya and shopping. Breakfast has Nagoya specials. Hotel lobby at 11th floor
Gittaya
Economy Single Room No View-Non-Smoking
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Good place
Response from Property: Thank you so much for sharing your positive feedback along with your lovely picture! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be a great place. Your satisfaction is our top priority, and we’re delighted to have met your expectations.We look forward to welcoming you back to Meitetsu Grand Hotel on your next visit to Nagoya.
Kin Keung
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Couples
1 review
3.5/5
Posted on Dec 20, 2024
The room facilities are too old. The only beauty of this hotel is that it is close to the station.
Response from Property: Thank you for choosing the Meitetsu Grand Hotel. Thank you very much for your compliments regarding our location. You are right about the facilities. However, we are committed to daily cleaning and inspections to prevent any deficiencies from occurring. We will continue to make every effort to ensure that our guests have a pleasant stay. Thank you very much for your valuable feedback. Front Desk SENDA
Heidi XHX
Family Room
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 21, 2024
Good - Excellent Location; Spacious Room for Family (2 adults and 2 teens)
For improvement - Room (non-smoking) has smoking smell; Bathroom is located at door, cold when bathing; Lifts do not require card scan, so anyone can just go up to room floors; Furnishing needs upgrading.
Response from Property: Thank you for choosing the Meitetsu Grand Hotel. Thank you for your valuable feedback about our rooms.We will make every effort to make your stay more comfortable based on your feedback.We will do our best to make your stay more comfortable.Front Desk SENDA
FlyTrip
Standard Double Room-Smoking
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on May 28, 2024
The location of the hotel is excellent, only 5 minutes walk to the station and it is central area and convenient to shopping centres. The hotel is a bit old, and the room is a little smell. The service of hotel is excellent and it is very comfortable.
Dewi Nurul Hayati
Standard Double Room-Non-Smoking
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Nice location near meitetsu station and Nagoya Station.
Staff really friendly.
Response from Property: Thank you for taking the time to share your kind feedback. We are thrilled to hear that you enjoyed our convenient location near Meitetsu Station and Nagoya Station. Our staff takes great pride in providing friendly and attentive service, and your words are truly appreciated. We look forward to welcoming you back in the near future. Front:Sunil
Chong
Standard Double Room-Non-Smoking
Stayed in Oct 2024
Family
11 review
4.0/5
Very Good
Posted on Nov 24, 2024
Short distance walking from JR Nagoya and Meitetsu Nagoya station. Room not so big as we thought but very convenient and accessible location.
Response from Property: この度は名鉄グランドホテルをご宿泊いただき、誠にありがとうございます。また、お忙しいところ貴重なご意見寄せて頂き厚く申し上げます。JR名古屋駅と名鉄名古屋駅から歩いてすぐの距離に位置する当ホテルの便利さについてご満足いただけたこと、大変嬉しく思います。お部屋の広さについてはご期待に添えなかったかもしれませんが、アクセスの良さをお褒めいただき、心より感謝申し上げます。これからもお客様に快適にお過ごしいただけるよう、スタッフ一同努力してまいります。またのご利用を心よりお待ちしております。フロント:スニル