Boribot Pool Resort

The staff offers excellent, friendly service, creating a welcoming atmosphere. The location contributes to a peaceful setting with great privacy.

The resort also made it effortless for us to come and go. Anytime they noticed we would be leaving the premises they ordered us a ride to take us to and from. They also suggested and recommended different sights to see or different restaurants we should visit. At the end of our visit, a few staff members bid their farewells and loaded our luggage and made sure we left with smiles on our faces. I felt that every single member of the staff genuinely wanted the best for us and made us feel so warm and taken care of. I can't speak for the other resorts on the island, but if I were to come back I would not dare go anywhere else. Boribot felt like home and made for the best trip imaginable from the service, accommodations, and cleanliness. This place is a true gem and I'm so grateful I had booked with them

I spent almost 10k a night in a pool villa mountain view. It was horrible. First of all, my villa was not ready. The staff called me before I arrived. Fine, probably they wanted to know what time I would be there approximately. After checking in, I found there were leaves in my private pool. Some were sunk at the bottom, some were still floating. That was the first disappointment. Secondly, the path way to the room is very dark. The walk way to the room is big rocks on a soil. And the I have to enter my room from behind the villa. This can be dangerous because the walk way is not straight. It is curvy towards the fence. And if you do not walk properly you can slip over a wet soil if it rains. Moreover, I asked for the iron and iron board on the last day. The hotel said it is not available. Neither the ironing nor the laundry service. They added that the iron they have is not in a good condition. So, they decided not to give it because it might ruin the customer's dress. Additionally, when I was going to check out. I approached the from desk. No one was there. Then, the staff came around 5 minutes later. She said "I am sorry. I am having lunch" Is it my fault that I checked out during her lunch time? Besides, It is mentioned clearly that the time to check out is 12pm. Then, how come no one was there during that time. Here comes the questions. 1. Why does the villa not ready? You already made a call and check what time I would be there. Then, why there are still leaves in side the pool? The sank leaves in the pool. How long do they have to be there to be at bottom of the pool? 2. If the iron is not in a good condition, why don't get a new one? 3. Why is not there a person by the front desk at a time of the check in and out? It was truly disappointing and I did not enjoy my stay at all.