Best Otsu Hotels

"I was very satisfied with my stay at this hotel. The staff, from reception to service, were warm and friendly. The hotel's environment is excellent, right by the lake with beautiful scenery. The breakfast selection was rich, offering both Western and local dishes, and everything tasted delicious."

"Gosh, where do I even begin? This stay was frankly perfect. The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station. I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience."

"The room was very comfortable and large, and we were able to open our two 28-inch suitcases. It was great that we chose to live in Ishiyama this time. In the morning, we walked along the Seta River to Ishiyama Temple. The scenery was beautiful. The small town in Japan was very quiet and comfortable."

"Facilities: A bit old-fashioned but very clean and well-maintained. Cleanliness: Very clean, even cleaner than Mitsui. Environment: Having a balcony is amazing! The air is fresh, the scenery is unbeatable, and taking a walk by the lake during the day is simply blissful. Service: The staff are mostly Japanese and don't speak English, but check-out was super fast and the shuttle bus was very punctual. I hope to have the opportunity to return to this hotel again in the future. It has a large room, a balcony, is very quiet with few people, and the environment is exceptionally beautiful."

"At this stay, the customer service of the staff was very polite and kind, so I was able to spend my time with peace of mind from beginning to end during my stay. From check-in to check-out, I was able to spend a comfortable time without feeling any inconvenience or problems. The atmosphere in the hall was calm, and the service that made me feel the attention to detail was impressive. Overall, it was a very satisfying stay."

"Room is very spacious, comes with 2 sets of facial acre products both for man and woman There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation Food are delicious and nicely decorated Every day it comes with some free local snacks like financiers and biscuits One incident that didn't quite went well is early morning after breakfast As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it. Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction Overall, a nice stay amid a slight mark on the service rendered"

"My room was in front of the air conditioner unit storage area, so the view from the window was terrible. Apparently there are rooms with views of Lake Biwa, so I wish they'd let me choose the view I wanted. Even though I asked if I wanted a room with a good view when I checked in... I wish they'd explained to me that, if there was an air conditioner unit outside the window, unfortunately there were no other rooms available, or that the other rooms were more expensive."

"Extremely satisfied with this hotel, definitely a vacation experience you won't regret! First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍 Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha. The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak. Then there's the food: The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth. Breakfast was also very rich and varied! The room size was also perfectly fine. The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!"

"Location of the hotel is very convenient. It is 5-10 min walk from JR Otsu station which is only 2 stop away from JR Kyoto which costs about 200 yen. The room is clean and quiet but it is a bit tight for 2 mid size luggages (to open simultaneously) but still manageable. Hotel comes with full Japanese breakfast and has coin operated laundry (200yen) and dryer (free). We enjoyed our stay and would recommend to anyone who don't mind staying out of Kyoto."

"We were traveling independently, and the single room was much bigger than the one we had in a tour group before, and the environment was also very good. The highlights of this hotel: it is close to Otsu Tram Station, and there are only two stops to Kyoto by taking the new rapid line: Yamashina Station and Kyoto Station. It is more convenient to travel north to Lake Biwa. It takes less than half an hour to walk to Otsu Cruise Port, and a taxi costs about 1,000 yen. Go to Japan's national treasure town: Hikone; take the Hiei Mountain Line Cable Car (Sakamoto Station) to overlook Lake Biwa; soak in the 1,200-year-old hot springs, etc., and use the tram to transfer conveniently. If you want to see one of the three most scenic views in Japan: Amanohashidate, you can also take the JR New Rapid Line at Otsu Station and transfer to Amanohashidate Tram Station. Although this hotel is close to the tram station, it has good sound insulation and there are few trams after 10 p.m., which hardly affects sleep. We stayed here for 5 nights, visited Gion in Kyoto for one day, Lake Biwa for two days, and Mount Hiei and hot springs for one day, but it still felt like not enough time."