Sarasa Hotel Shinsaibashi

Sarasa Hotel Shinsaibashi Reviews

Sarasa Hotel Shinsaibashi

1 Chome-1-3 Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanSee Hotel Details
Sarasa Hotel Shinsaibashi
Sarasa Hotel ShinsaibashiSarasa Hotel ShinsaibashiSarasa Hotel Shinsaibashi
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1 night

Guest Reviews

8.7/10
Very Good
379 review
Verified reviews
Location9.0
Amenities8.4
Service8.7
Cleanliness8.9
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All reviews(379)
Positive reviews(360)
Reviews with photos/video(88)
Easy to get around(70)
Close to metro(41)
Convenient for shopping(18)
Tasty coffee(16)
Delicious breakfast(16)
Friendly front desk staff(15)
Perfect for business trips(13)
Toiletries were average(12)
Negative reviews(19)
Guest User
Standard Semi Double Room
Stayed in Mar 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 29, 2025
The location is very convenient. There’s a 7-11 right next to the hotel. You can also walk to the Glico Sign
Anonymous User
Standard Semi Double Room
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 18, 2025
Nice hotel to stay especially in Shinsaibashi Area. Nearby to Metro Station. Easy and smooth check in and check out. The price also affordable please maintain the price cheapest one 🥰🥰🥰
Response from Property: Thank you for choosing SARASA HOTEL Shinsaibashi.We are glad to hear your compliment about our position and price.Your feedback encourages us to continue providing excellent service and value. We hope to welcome you again soon.SARASA HOTEL Shinsaibashi
SIU CHEONG
Run Of House
Stayed in May 2025
Business traveler
23 review
9.5/10
Amazing
Posted on Jun 26, 2025
The location is good, near metro only 1mins walk 1stop to shinsaibashi, 2stop to Namba Many restaurants nearly
Guest User
Standard Single Room
Stayed in Jan 2025
Solo traveler
5 review
7.5/10
Posted on Feb 15, 2025
Good locations and walk about 10 mins to shopping location.
NMV
Standard Semi Double Room
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Dec 17, 2024
Great hotel! This was our first booking through Trip, and it didn't disappoint. The staff are warm, approachable, and always eager to assist. Our room is small, but it has everything we need for a cozy stay, and the tub was a real highlight – soaking in it after a day of exploring made a huge difference in our energy levels the next day. The location is also convenient - subway across the street, Dotonbori around 700m away, konbini just outside the hotel. Breakfast has variety so you won't go hungry if you're a picky eater like me. There's even kale juice for vegans! There's coin laundry in the 2nd floor too. We'd love to stay here again next time we visit Osaka. Thank you! 😊❤️
Response from Property: Thank you for choosing SARASA HOTEL Shinsaibashi. We are glad to hear your compliments about the service, tub and breakfast.Looking forward to see you again!SARASA HOTEL Shinsaibashi
Mone oldie
Standard Twin Room
Stayed in Oct 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 10, 2024
Love this hotel ^_^ Big room, sparkling clean Location in shopping area and very near to subway just in front of hotel. Food and CVS is around Staffs are nicely
Response from Property: Thank you for choosing SARASA Hotel Shinsaibashi.We are glad to hear your compliments about the room and service.Looking forward to seeing you again.SARASA Hotel Shinsaibashi
Anonymous User
Standard Semi Double Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 11, 2025
Clean room, bathroom, and complete amenities. Updated television which can play Netflix
Guest User
Standard Twin Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 4, 2025
Room is not small compared to its price, you have everything you need in the room, if not just contact to the staff and they are very helpful. Location is easy to find and just next to subway station. Will choose this hotel again.
Guest User
Run Of House
Stayed in Apr 2025
Solo traveler
14 review
8.5/10
Very Good
Posted on May 8, 2025
The room is not very big but clean and cozy, good enough for a short stay.
La
Standard Semi Double Room
Stayed in Dec 2024
Couple
1 review
7.5/10
Posted on Feb 3, 2025
This hotel 5mins walk to shinshaibashi 10-15mins walk to dotonbori and all train are very near infront and beside the hotel the location is very accessible it’s recommended near to 7/11 and some restaurants.. the cleanliness is good, room and toilet are small, but some staff dont know the to entertain the customers nicely and if you stay less than 8days they will not clean your room and there’s no free bottled water thats the downside.. breakfast buffet almost same everyday.. so all in all only the location are recommend..but not bad for the price..
MAHMOOD MUHAMMAD AHSAN
Standard Single Room
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 11, 2024
The hotel was very clean and the staff was very helpful
Response from Property: Thank you staying at SARASA HOTEL Shinsaibashi.We truly appreciate your kind words about the cleanliness of our hotel and the helpfulness of our staff. We will continue to strive to create a comfortable environment for all our guests.We look forward to welcoming you again in the future.SARASA HOTEL Shinsaibashi
SY1610
Standard Twin Room
Stayed in Nov 2024
Family
19 review
8.5/10
Very Good
Posted on Dec 30, 2024
Location is accessible to subway and shopping. Rooms ok. Breakfast ok - limited choices for vegetarians. Only downside is they don't provide drinking water and toiletries which we need to pay being a 4-star hotel.
Response from Property: Thank you for choosing SARASA Hotel Shinsaibashi.We are sorry that we could not make you satisfied with our breakfast and service.All the staff will take these opinions seriously and would like to make use of them in the future.We are looking forward to seeing you again.SARASA Hotel Shinsaibashi
Guest User
Standard Single Room
Stayed in Sep 2024
Solo traveler
50 review
10/10
Outstanding
Posted on Oct 29, 2024
Very good hotel Very convenient,nearby shinsaibashi
Response from Property: Thank you for your kind review! We're delighted to hear that you found our hotel to be very convenient and well-located near Shinsaibashi. It's always our goal to provide a comfortable and accessible stay for our guests, and we're glad to know that we met your expectations.We look forward to welcoming you back in the future and hope your next stay will be even more enjoyable.SARASA HOTEL Shinsaibashi
Patrick van Schaik
Standard Semi Double Room
Stayed in Feb 2024
Couple
26 review
10/10
Outstanding
Posted on Mar 31, 2024
Good location (100m from subway), friendly staff. Walking distance from the city center.
Response from Property: Dear Mr PATRICK VAN SCHAIK,Thank you for your staying at our hotel and giving us the good rating.We enjoyed reading your compliments about our staff and location. Your warm words encourage us to keep providing an outstanding hospitality service.If you have a chance to visit Osaka again, all the staff are looking forward to your return.Have a nice weekend.SARASA HOTEL Shinsaibashi.
Guest User
Standard Single Room
Stayed in Dec 2023
Solo traveler
2 review
3.5/10
Posted on Jan 22, 2024
Surprised with the high ratings but upon arrival and my stay, there was little to be desired. Room had traces of mold and it felt like it was cleaned in a rush. It’s ok for the price but I would top up more for a cleaner hotel and the inclusion of amenities.
Response from Property: Dear Sir/Madam,Thank you for using SARASA HOTEL Shinsaibashi from among the many hotels.We apologize for any inconvenience. In the future, we will thoroughly strengthen the inspection of guest rooms.Currently, our hotel are a member of SDGs. Because of proctecting the enviroment, we do not put disposable amenities in guest rooms. Thank you for your understanding and cooperation.We will strive to improve facilities and services so that you can spend more comfortably. If there is any chances, we are looking forward to your reservation and visit.SARASAHOTEL Shinsaibashi