Wellstay Namba

Wellstay Namba Reviews

Wellstay Namba

2 Chome-8-10 Motomachi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0016, JapanSee Hotel Details
Wellstay Namba
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1 night

Guest Reviews

8.6/10
Very Good
74 review
Verified reviews
Location8.4
Amenities8.7
Service8.5
Cleanliness8.9
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All reviews(74)
Positive reviews(69)
Reviews with photos/video(17)
Awesome stay(23)
Great value for money(12)
Friendly host(11)
Convenient location(11)
Easy to get around(7)
Great location(6)
Classy environment(5)
Too noisy(5)
Negative reviews(5)
Ticomporn
4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking
Stayed in Apr 2024
Family
3 review
8.5/10
Very Good
Posted on Jun 24, 2024
Great location! It is a self service hotel, which is quite common nowadays. The room is large and suitable when youโ€™re traveling in a big group.
Response from Property: Dear Guest,Thank you very much for choosing to stay at WELLSTAY Namba. We are delighted to hear that you found our location convenient and appreciated the spaciousness of our rooms, especially for group travel. In today's hospitality industry, self-service hotels are indeed becoming more common, and we are pleased that this aspect met your expectations.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We strive to provide a comfortable and memorable stay for all our guests, and your positive experience encourages our team to maintain and enhance our standards.Once again, thank you for taking the time to share your thoughts. We look forward to welcoming you back in the near future.Best Regards,WELLSTAY Namba
ASNC
2 Double Beds (bunk Beds)/Non-smoking
Stayed in Oct 2023
Family
7 review
8.5/10
Very Good
Posted on Nov 19, 2023
Room is functional with USB adapter available to charge phone. Self check in at front desk , need to write in (contact hotel function using trip.com) if checking in late to get a main door PIN code. Response is pretty fast from the hotel. Room PIN code is assigned after the checkin. No free Luggage storage in hotel however kid size lockers are provided 500 yen per use.
Response from Property: Dear Guest,This time at WELLSTAY Namba, we were honored to have you with us. We appreciate your flexibility in adapting to our self-check-in system and are glad to hear that our digital communication met your needs effectively. We understand the importance of convenient amenities and communication for our guests, especially when plans require late check-ins. We acknowledge your comment regarding the unavailability of free luggage storage; we strive to provide secure options for all guest needs, though we recognize this did not fully meet your expectations.Please rest assured that we are continuously looking for ways to enhance our guest experience, including the facilities and services we offer. We sincerely hope your stay was comfortable and that the room facilities, including the USB adapter, contributed to a pleasant stay.We are grateful for your feedback as it is essential in our ongoing effort to improve our services. Thank you for choosing to stay with us.Best Regards,WELLSTAY namba
Guest User
2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking
Stayed in Sep 2023
Family
5 review
8.0/10
Very Good
Posted on Oct 26, 2023
Had a good stay with my family. We walked 15mins from hotel to Namba main station thou. The hotel provides free coffee and tea in the lobby ๐Ÿ‘. The check-in / out process is fast. Recommended for big group.
Response from Property: Thank you for sharing your experience! I'm glad to hear that you had a good stay with your family, even though it was a bit of a walk to Namba main station. The provision of free coffee and tea in the lobby, as well as the fast check-in/out process, are certainly great amenities to have. Recommending the hotel for big groups is also helpful information for other travelers. If you have any more details or tips to share, please feel free to do so. Your feedback is appreciated!
Nurul Akmar Redzuan
2 Double Beds (bunk Beds)/Non-smoking
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 25, 2024
keep up good works
Response from Property: Dear Guest,Thank you for choosing WELLSTAY Namba for your recent stay and taking the time to share your feedback with us. We are truly delighted to hear that you appreciate our efforts. Maintaining high standards and exceeding guest expectations are our top priorities, and receiving such positive feedback motivates us all the more to continue improving and delivering exceptional service.Please rest assured that we will share your encouraging words with the entire team, as it serves as a wonderful testament to their hard work and dedication. We understand the importance of our guest's experiences and continuously strive to provide nothing but the best.Thank you once again for your kind words. We look forward to welcoming you back in the near future for yet another memorable stay.Best Regards,WELLSTAY Namba
้ฆ™ๆธฏๆ–ฐๅŠ›-็Ž‹็”Ÿ
2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking
Stayed in Jun 2023
Family
8 review
5.0/10
Posted on Jul 26, 2023
Family room is too small for 4-5 person. Room is a little bit dirty, too many dust under sofa and bed.
Response from Property: Thank you for staying and choosing WELLSTAY NAMBA,I apologize for the inconvenience you experienced with our family room. We understand that it may have been too small for your group of 4-5 people. We also apologize for the cleanliness issue you encountered with dust under the sofa and bed. Please know that we take your feedback seriously, and we will address these concerns with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained. Your comfort and satisfaction are important to us, and we appreciate you bringing these issues to our attention.If you have any further feedback or if there is anything else we can do to improve your experience, please let us know. We value your patronage and hope to have the opportunity to better serve you in the future.Thank you for your understanding.Best regards, WELLSTAY Namba WELLSTAY GROUP MANAGEMENT
Traveler Maker
2 Double Beds (bunk Beds)/Non-smoking
Stayed in Apr 2023
Family
16 review
10/10
Outstanding
Posted on Aug 13, 2023
Hotel is circulated with a few restaurant that is quite affordable price and convenient store like FAMILy mart and pharmacy store.
Response from Property: Thank you for your review.We're glad to hear that there are several affordable restaurants and convenient stores, such as Family Mart and a pharmacy store, in the vicinity of the hotel. Easy access to dining options and essential amenities can make your stay more convenient and enjoyable.If you have any more feedback or suggestions or if there's anything we can do to further enhance your experience in the future, please feel free to let us know. We look forward to serving you again on your next visit.Thank you for choosing our hotel.
Guest User
4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking
Stayed in May 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 31, 2024
Very good
Response from Property: Dear Guest,Thank you very much for staying at WELLSTAY Namba this time. It is a great honor to receive a high evaluation of your stay. We would like to express our sincere gratitude for your comfort in our hotel.Our hotel always strives to provide the best hospitality for all guests to be satisfied. It is very encouraging for all of our staff to receive such words. Thank you again for choosing WELLSTAY Namba.We will continue to strive to improve our service that will make you even more satisfied. We look forward to your next stay. Please feel free to let me know if you have any requests or concerns.Thank you very much for your stay.Best Regards,WELLSTAY Namba
Guest User
4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking
Stayed in Sep 2023
Family
3 review
10/10
Outstanding
Posted on Oct 16, 2023
Everything is good
Response from Property: I'm glad to hear that you had a good experience. If you have any specific feedback or if there's anything else you'd like to share about your stay, please feel free to do so. Your input is valuable, and it can help future travelers as well as the hotel itself. Thank you for taking the time to leave a positive review!
Tangmoe
2 Single Beds/No Smoking
Stayed in Mar 2023
Family
1 review
10/10
Outstanding
Posted on Apr 23, 2023
Very good hotel near train
Response from Property: Dear Guestใ€Thank you for choosing to stay at our hotel and for taking the time to leave a review. We are glad to hear that you found our location convenient and that you found the room clean and comfortableYour feedback is important to us as it helps us identify areas for improvement. We appreciate your understanding and hope that, despite this inconvenience, you were able to enjoy your stay with us.Thank you once again for your review.
Guest User
2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking
Stayed in Jun 2023
Traveling with friends
2 review
9.5/10
Amazing
Posted on Aug 6, 2023
Nice room
Response from Property: Dear Guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience during your stay at our hotel. It is always rewarding to know that our efforts to provide excellent service and comfortable accommodations are appreciated. We value your patronage and hope to welcome you back in the future for another wonderful stay. Best regards,WELLSTAY NAMBAWELLSTAY GROUP MANAGEMENT
Maria jellyne
4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking
Stayed in Sep 2022
Family
1 review
10/10
Outstanding
Posted on Oct 25, 2022
Excellent
Response from Property: Dear Mr./MS. Maria jellyne,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience during your stay at our hotel. It is always rewarding to know that our efforts to provide excellent service and comfortable accommodations are appreciated. We value your patronage and hope to welcome you back in the future for another wonderful stay. Best regards,WELLSTAY NAMBA WELLSTAY GROUP MANAGEMENT
kishy03
4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 20, 2025
I was trying to find accommodation in Namba, but the prices were expensive, so I decided to stay here because it was relatively cheap. I heard a lot that Japanese accommodations are small, but this was a spacious accommodation that was enough for 4 people.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY Namba for your recent stay. We are delighted to hear that you found our accommodation to be spacious and reasonably priced, especially considering the typical size of rooms in Japan. We strive to provide comfortable and affordable options for our guests, and it is gratifying to know that we met your expectations.We understand that finding suitable accommodation in the Namba area can be challenging due to pricing, and we are pleased that you found our hotel to be a good fit for your needs. Your feedback is invaluable to us as it helps us continue to improve our services and ensure a pleasant experience for all our guests.Thank you once again for taking the time to share your thoughts with us. We look forward to welcoming you back in the future.Best Regards,WELLSTAY Namba
๋ฝ€๋กœ๊ธฐ
4 Single Beds (2 Bunk Beds)/Non-smoking
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 22, 2025
I was looking for a place to stay with my friends and came here because the reviews were good and it was so nice. I'll be back soon. I'll use it again next time!!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing to stay with us at WELLSTAY Namba during your recent visit. We are delighted to hear that you and your friends had a pleasant experience and found our accommodations to your satisfaction. It is always our goal to provide a comfortable and enjoyable stay for all our guests, and we are thrilled to know that we were able to meet your expectations.We understand the importance of creating memorable experiences, and your kind words serve as a great encouragement to our team. We are committed to maintaining the high standards that you appreciated during your stay, and we look forward to welcoming you back on your next visit.Once again, thank you for taking the time to share your feedback with us. Your comments are invaluable in helping us improve our services and ensure that every guest has a wonderful experience.Best Regards,WELLSTAY Namba
์„ฑํ˜„
4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking
Stayed in Apr 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on May 19, 2025
The room was clean, spacious, and nice. The location is not far from Namba Station, and there is an even closer station if it is Midosuji. However, there is some noise from motorcycles and cars, perhaps because of the neighborhood. You can hear it even with the window closed. It was a room for 4 people, but it was spacious enough for 5 people to live in, and there was enough space to open the suitcase and organize the luggage. The only regret was that there were no special amenities. I felt that there was a lack of disposable amenities such as towels, toothbrushes, and toothpaste.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing WELLSTAY Namba for your recent stay. We are delighted to hear that you found our rooms clean and spacious, and appreciated our convenient location near Namba Station. We apologize for any inconvenience caused by the noise from the surrounding area, and we are continuously working to improve the comfort of our guests. We also regret that our amenities did not meet your expectations, and we will take your feedback into consideration to enhance our services. Your comments are invaluable to us as we strive to provide a better experience for all our guests. Thank you once again for taking the time to share your thoughts.Best Regards,WELLSTAY Namba
xbill
Standard Twin Room With Bunk Bed
Stayed in Sep 2024
Solo traveler
6 review
9.7/10
Amazing
Posted on Nov 6, 2024
The hotel was chosen to be close to Namba Yasaka Shrine. It is located in the back street of the hotel. There are shared motorcycles at the door and nearby. It is very suitable for traveling alone. It is also very close to the hotel by taxi from the subway station. When I first entered the room, I thought it was a youth hostel. After the trance, I was pleasantly surprised. The room was large and cost-effective.
Original TextTranslated by Google
6/9
Response from Property: Dear Guest,Thank you for choosing to stay with us at WELLSTAY Namba during your visit to Namba Yasaka Shrine. We genuinely appreciate your feedback. We understand that your initial impression of our hotel room was unexpected, and for that, we sincerely apologize for any confusion.We are pleased to hear that your experience turned into a pleasant surprise and that you found the room spacious and of great value. Our convenient location, just steps away from shared electric bikes and close to the subway, is something we are proud of, and we are delighted it suited your solo travel needs well.Please know that your kind words encourage us to continue providing excellent service and value to all our guests. We hope that your experience with us was positive beyond your initial hesitation and that you enjoyed exploring the vibrant surroundings of our hotel.We look forward to welcoming you again on your next visit to Osaka. Thank you once more for taking the time to share your thoughts with us.Best Regards,WELLSTAY Namba