Floral Hotel・East Shinsaibashi Reviews

Response from Property: Thank you so much for your kind and thoughtful review! We are delighted to hear that you had a pleasant experience with our staff, especially Aura, and that she was able to assist you with the room upgrade and provide recommendations for your time in Osaka. We truly appreciate your positive feedback about our team’s language skills and the convenience of our luggage storage service.We also understand that the distance to the nearest metro station can be a bit challenging, especially when carrying heavy luggage, and we appreciate your understanding. We're glad to hear the nearby Familymart was a helpful convenience as well.Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Osaka!

Response from Property: Dear Guest,Thank you very much for your wonderful feedback!We're delighted to hear that you enjoyed the spacious and comfortable room, and that our location made your stay convenient — being close to Dotonbori, the metro station, and having a Family Mart nearby is something many guests appreciate.We're also glad to know that our staff left a friendly impression on you.We truly appreciate your kind words and look forward to welcoming you again in the future!

Response from Property: Thank you so much for staying with us and for your kind words! 😊We’re delighted to hear that you had a pleasant experience and found our location convenient for exploring Shinsaibashi and Dotonbori.We hope you enjoyed the local food and shopping! Looking forward to welcoming you again on your next trip to Osaka.

Response from Property: Thank you so much for choosing to stay with us and for sharing such a wonderful review! We're thrilled to hear that your first time in Osaka was perfect and that we could provide you with a personal concierge-like experience. It's great to know that you were satisfied with the location, room size, and amenities. We're also happy to hear that our Wi-Fi met your needs as a remote worker. We hope to welcome you back again soon, and wish you all the best on your future travels!

Response from Property: Thank you for your feedback. We’re glad you liked the spacious room and the vibrant area. We apologize for the noise from the air conditioning and will check the system to improve comfort. We appreciate your suggestions and hope to welcome you back soon for a better experience.

Response from Property: Thank you so much for your heartwarming feedback!We are truly happy to hear that you enjoyed your stay with us at Floral Hotel East Shinsaibashi.Our team is always happy to help, and we’re glad we could assist you even without a shared language. It’s also wonderful to know that you loved our convenient location and comfortable rooms.Your kind words mean a lot to us. We hope to welcome you back again on your next visit to Osaka.Until then, please take care and safe travels!

Response from Property: 您好！非常感謝您選擇入住花築東心齋橋酒店，並抽出寶貴時間給予我們如此積極的評價，我們非常高興得知您對我們的前台服務和房間感到滿意。您的反饋對我們來説非常寶貴，特別是對於前台服務和房間空間的肯定，我們會繼續努力保持並提升服務質量，以確保每一位客人都能擁有愉快的入住體驗。我們也很高興知道酒店的地理位置為您帶來了方便，期待您再次光臨，祝您生活愉快，期待您的再次光臨

Response from Property: Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you found the room spacious and enjoyed the value for the price. We’re also glad to know that the recent renovations met your expectations.We understand that the distance from the train station might have been slightly inconvenient, but we’re happy it was still manageable. Regarding the thin walls, we apologize for any noise disturbance you experienced, and we’ll look into ways to improve sound insulation for our future guests.Your feedback is valuable, and we hope to have the opportunity to welcome you back for an even better experience. Thank you again for your review!

Response from Property: Thank you so much for your kind words! We’re delighted to hear you enjoyed the spacious and clean room, and that our staff made a good impression. We truly appreciate your recommendation and look forward to welcoming you and your friends in the future!

Response from Property: Thank you for your feedback! We're glad to hear you enjoyed the location and found the bedroom spacious enough for your luggage. We appreciate your comments about the bathroom size and the language skills of our night receptionist. Your insights are valuable to us, and we will use them to improve our services. If you have any further concerns, please don't hesitate to reach out. We look forward to welcoming you back!

Response from Property: Dear Guest,Thank you for your feedback. We're glad you were generally satisfied, but we apologize for the bathroom design issue. We understand the concern about the high door frame and will review it seriously to improve safety, especially for elderly guests.We appreciate your input and hope to welcome you again in the future.

Response from Property: 您好！非常感謝您選擇入住花築東心齋橋酒店，並抽出寶貴時間給予我們如此積極的評價，我們非常高興得知您對我們的前台服務和房間感到滿意。您的反饋對我們來説非常寶貴，特別是對於前台服務和房間空間的肯定，我們會繼續努力保持並提升服務質量，以確保每一位客人都能擁有愉快的入住體驗。我們也很高興知道酒店的地理位置為您帶來了方便，期待您再次光臨，祝您生活愉快，期待您的再次光臨

Response from Property: Thank you very much for your kind words! We’re glad to hear you enjoyed the location and found the hotel clean and comfortable. It means a lot to us that you had a pleasant stay in Osaka. We hope to welcome you back again soon!

Response from Property: Thank you for choosing our hotel and leaving such a kind review! We're thrilled to hear that you enjoyed our service and facilities. It was our pleasure to provide you with a comfortable and relaxing stay. We look forward to welcoming you back and will continue striving to offer you the best experience possible. Wishing you all the best!