Hotels near Universal Studios Orlando, Orlando

The room was clean, tidy, and spacious. The hotel's location is excellent, very close to Epic, and they offer shuttle services to both the new and old parks. The staff were all very enthusiastic. The only downside is that the dining options are a bit limited; it would be great if there were more restaurants and choices.

I have already been stayed at this hotel many times. It’s a cozy place. There’s a remarkable guy at the front desk.., his name is Sandro. He became a great friend of mine. He’s very kind, helpful and polite. American standard breakfast. It’s so close to the Universal City Walk.., in about 15-20 minutes by foot. I’d stay again for sure…!!

Love this place always stay here or the Rosen centre but prefer here as it is closer to the action at night. There is another Inn further along I drive but the staff here are amazing so never change tbf. The only thing the gym is small but I have used the plaza once when I stayed which was a nice touch. Feel if it was better the gym it would up the standard of this inn into another level. Rooms are clean and comfy the bars shops and restaurants are amazing and energetic. A perfect place to relax after a round of golf shopping or a trip to a park. The staff make this place but it has so much to offer would never look anywhere else.

Got there and found out that my one reservation for 2 rooms was actually 2 reservations, so they charged me 2 security deposits. Then my credit card was $5 short, and they wouldn't take $5 cash. I ended up making an express payment on my card, just to be able to pay the second deposit. The african american lady at the front desk with the ponytail and glasses (never got her name) did not want the cash and wouldn't let me talk to the manager. Room had oil stains on the walls and phone in my room didnt work. Breakfast was ok. Sausage was the only meat. No bacon or anything else. And parking was $110 for 4 nights. Then I wanted to check out a day early and was told by the night shift that as long as I left by 11 am the next morning, I would not be charged. When I tried to check out at 8:30am, once again the same african american woman was working and acted like she had to get permission from the manager. She walked off to call him so I couldn't hear what she said and then came back to say I could only leave early one night on my reservation. I asked to speak to the manager and she said when she called him, he was in the shower and wouldn't be in until 9am. I said I would wait. Then I reminded her about how she said we had 2 separate reservations so we should be able to leave early for both rooms. She finally did it. Also, whenever you called them, before, during, and after my trip, it took about 6 hours of calling back to back before anyone picks up the phone. Even when I was there and my room phone didnt work, I kept calling and had to walk downstairs the first night to tell them about the oil stains on my wall and the phone not working, because I didnt want to be charged for it. She said she knew and that the wallpaper was going to be replaced. I have stayed there 3 times and after this time, I will not be going back. That lady was the only one with a nasty attitude.

Finding the hotel was super easy, excellent location for tourists. Upon check-in, I had some issues that complicated my arrival, especially after how tired I was. Apparently, it's the hotel's policy for residents to pay a $200 refundable deposit upon check-out. The problem wasn't knowing about the deposit, but that it had to be paid in cash only. This annoyed me a lot because I just wanted to get to my room and shower, but instead, I had to go out looking for an ATM. The room was clean and smelled pleasant, even though the sheets had cigarette burn marks everywhere 😂 The shower curtain was in pieces, too small, and all the water kept spilling out 🤦‍♀️ Aside from that, everything else was fine.

Clean very new and modern like a Marriott style. But I didn’t like they wanted us to pay a parking fee of $20-25! So bad and ridiculous hotel policy! Other hotels don’t charge for parking!!!!! And their breakfast was horrible! Only 3-4 kinds! And was gone and nobody’s replacing food!! Horrible experience we had.

My flight was delayed, so I didn't arrive until the morning after my scheduled check-in day. I tried contacting the hotel multiple times via email and internet calls during check-in hours, but couldn't get through. When I finally arrived to check in, they told me my first night had been cancelled and I couldn't check in until 2 PM. I explained about my attempts to contact them and the flight delay, but they wouldn't budge, saying it wasn't the hotel's responsibility, and I didn't get a refund for the first night. I left my luggage and went to Disney, finally checking in that evening. There was no water in the room, but I could get some from the front desk. There was no safe in the room. The next day, after returning from Disney after closing, I found a single piece of paper in my room stating that there would be a water shutdown for maintenance from 11 PM to 5 AM. It was already 11 PM. I had to use the restrooms at the Courtyard next door. During my three-day stay, there was no room cleaning or towel change at all. On the positive side, the free breakfast was good, with Mickey pancakes, scrambled eggs, and sausages.

This hotel, good location, the service is also very good, the staff are smiling, the breakfast is considered good at a certain level, the only downside is that the room at the mattress and the bathroom has a small cockroach. Up to the bed as you can see, the hotel has a renewed, but some of them do not finish the room, there is an old part and there are cockroaches living in it.

The location of the accommodation is good. The service at the reception is not very helpful. The room service was helpful. The restaurant staff is very friendly, but the breakfast selection is limited. The condition of the building and the rooms is also poor.

100% this for the solo traveler, not for families. Great location has its pitfalls from random people hanging out late nights and you're in location of construction going on around you. No security on site.