Novotel Hotels in Nice

Location wasn’t in the heart of the city centre. Had to take a tram to promenade des anglais area. But tram was located just 2 mins walk from the hotel so that’s okay. Room was generally clean but the carpets seemed a little dirty. Great thing was the staff were all really friendly and helpful, and could speak English well!

The toilet is a bit old, a bit like the toilet in an airplane cabin. Overall, the room is very large. The sea view room has a 1.8-meter bed and a sofa bed. It is very comfortable and satisfying!

We confirmed that we could arrange airport pick-up one day in advance. When we contacted them, the first person who answered the phone said that we could not arrange a car and had to wait for an hour. The second person who answered the phone said that we had to wait for two hours. The third manager who answered the phone said that it would take four hours. We booked this hotel because we had elderly people with large luggage and saw that there was a shuttle bus. I didn't expect that the Novotel brand in France was so dishonest. Because it was a prepaid payment, if we didn't drag the three large suitcases and find a way to walk there, the money would not be refunded. This is the consequence of prepaid payment. We finally arrived at the hotel and entered the room. At first glance, the so-called window was fake. When it was opened, it was a partition in the wall, and outside was an equipment station on the road. The sewer of the pool was broken. I only washed my hands and dirty water began to overflow. The water from the overflow hole of the pool would flow directly from the partition where the hair dryer was discharged... I was fooled once. Chinese people don't cheat Chinese people. What the clerk meant by a 5-minute walk is that you can walk here by yourself, it's very close... It should be that if you fly to work every day, and after getting out of the airport you cross the road in order to punch in at work, you should be able to get there by running.