No. 102B; Tran Phu Street; Loc Tho Ward;, Loc Tho, Nha Trang, Khanh Hoa Province, VietnamSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
107 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.9
Service8.7
Cleanliness8.9
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All reviews(107)
Positive reviews(103)
Reviews with photos/video(34)
Awesome stay(38)
Great service(30)
Clean and tidy(26)
Awesome rooms(24)
Delicious breakfast(20)
Nice sea view(19)
Great swimming pool(10)
Close to beach(8)
Negative reviews(4)
Frankie CWKoh
Romantic Suite
Stayed in Apr 2025
Couple
57 review
9.5/10
Amazing
Posted on May 4, 2025
Clean, comfortable hotel. Near beach, can see sunrise from hotel hotel room.
Georgia Mae
Premier King Room
Stayed in Dec 2024
Couple
23 review
10/10
Outstanding
Posted on Jan 31, 2025
We had a great stay here! The staff were friendly and were always available to help. The room was big and spacious. The hotel had a good choice of facilities. The view from the rooftop pool was great!
Guest User
Superior King Room
Stayed in May 2025
Solo traveler
1 review
7.5/10
Posted on Jun 20, 2025
I did not experience a true 5-star standard during my stay at the hotel. While the location and facilities were satisfactory, the service fell short of expectations. The check-in process was quite slow, even though there were no crowds at the time. From the moment I received my room key until I reached the room, no staff member provided any information about hotel services — such as breakfast hours, F&B outlets, or available facilities. Even when I asked about local dining options, I received no helpful guidance.
Later, when I called the front desk to inquire about basic information that should have been shared upon arrival, the response was brief and indifferent. There was not even a single apology for the lack of attention or care throughout the guest experience.
Jeannot B.
Accessible Room
Stayed in Nov 2024
Traveling with friends
178 review
8.5/10
Very Good
Posted on Dec 16, 2024
Nice hotel, located on the outskirts of the city on beach road. The staff are very friendly and helpful.
A big compliment and thank you to Mr Son, the restaurant manager and Mr Lam, the reception manager. A good price-performance ratio, to recommend.
Guest User
Superior Twin Room
Stayed in Sep 2024
Family
3 review
9.5/10
Amazing
Posted on Oct 27, 2024
New and nice 5star hotel with not much occupancy. Would have given it a full score if not for the poor air-conditioning system in the room. Loved the breakfast buffet and it's friendly front office staffs.
Guest User
Superior King Room
Stayed in Nov 2024
Couple
24 review
8.0/10
Very Good
Posted on Dec 29, 2024
Hotel is at the end of the beach. Rooms aren’t very sound proof so hearing the people next door could be annoying if you’re a light sleeper. Breakfast is good but can be busy if you’re wanted to eat early.
Chee Fu
Premier King Room
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Oct 13, 2024
IT was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive ...
Kitty13
Superior King Room
Stayed in Jan 2024
Couple
41 review
10/10
Outstanding
Posted on Mar 14, 2024
New hotel in Nha Trang, the location is a little remote from the city center and there are a lot of tourists from package tours. Which can be disturbing at times. There’s a beautiful bar on the last floor that is overlooking the beach.
Hock Hsing
Accessible Room
Stayed in Aug 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Nov 14, 2024
Overall services are good. Roof top swimming pool is awesome.
Guest User
Accessible Room
Stayed in Jan 2024
Couple
1 review
8.5/10
Very Good
Posted on Feb 22, 2024
Nice, new hotel in the outskirts of town. Restaurant served good, basic food. Very attentive and efficient staff.
Reception very knowledgeable and ready to help.
Rooms quite comfortable. Small but OK.
Anonymous User
Superior King Room
Stayed in Jan 2024
Family
5 review
9.5/10
Amazing
Posted on Feb 18, 2024
kind staff, attentive and helpful, nice location, food and service was very satisfying
KV KV
Executive Suite
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Aug 3, 2025
Very Good 🥰
Guest User
Superior King Room
Stayed in Dec 2023
Couple
2 review
10/10
Outstanding
Posted on Jan 26, 2024
Excellent location and service
Response from Property: Dear Valued Customer,Thank you for choosing our hotel on your vacation and taking the time to review your experience at Best western premier Marvella Nha Trang. We highly appreciate your feedback as it motivates us to try and improve our service quality. We hope to have an opportunity to welcome you back in next time.Best Regards,Reservation Team.
Yu
Premier King Room
Stayed in May 2025
Couple
19 review
7.5/10
Posted on Jun 12, 2025
This boutique hotel is good overall. The only thing that I am most dissatisfied with is that I booked this room because it has a bathtub, which can be used for a relaxing bath, but the design problem caused the water to flow all the time, and the whole bathroom was flooded. Because the hotel received a group, the rooms without bathtubs were full. I wanted to upgrade to other room types, but they only had the most expensive executive suites, and the upgrade fee was high. With no room to change, I ended up staying for 4 nights using the method shown in the following pictures. So, if you want to book this hotel, you can, but don't book the exclusive king bed room.
Original TextTranslated by Google
Guest User
Romantic Suite
Stayed in Apr 2025
Couple
38 review
9.5/10
Amazing
Posted on May 10, 2025
Very close to the beach, just across the road. There are not many places to eat nearby, but there are some. It is about 2 kilometers to the city center, which will be very lively. It only costs 60,000 to 70,000 VND to take a taxi.
The facilities are relatively new, but the decoration style tends to be 10 years ago.
The service is OK. The front desk, reception, and service staff are good. The front desk will provide Chinese printed instructions and introduction papers, which is convenient. The staff can basically speak simple Chinese, and their English is average. It is a bit difficult to communicate, but the luggage is very active and worth tipping.
The swimming pool on the 31st floor is great, with a good view and clean. It is recommended to go to the swimming pool to watch the sunrise in the morning when the weather is good. It is beautiful, and then you can have breakfast and start a good day.
Disadvantages
1. There may be termites in this season. After going out on the first night, I came back and saw a lot of termites gathered by the floor-to-ceiling windows. The hotel told me to turn off the lights when I go out at night, but the doors and windows were locked. I don’t know how the termites got in.
2. The room is not cleaned seriously enough, and there will be garbage left.
Overall, the price-performance ratio is good. As a transition to Pearl Island during my trip, it can be arranged, which is good!