Holiday Inn Express Newcastle City Centre

Holiday Inn Express Newcastle City Centre Reviews

Holiday Inn Express Newcastle City Centre

Waterloo Square, St James' Blvd, Newcastle, NE1 4DN, United KingdomSee Hotel Details
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City CentreHoliday Inn Express Newcastle City CentreHoliday Inn Express Newcastle City Centre
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1 night

Guest Reviews

8.7/10
Very Good
127 review
Verified reviews
Location9.0
Amenities8.5
Service8.7
Cleanliness8.7
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All reviews(127)
Positive reviews(124)
Reviews with photos/video(25)
Awesome stay(29)
Convenient location(26)
Easy to get around(25)
Close to train station(22)
Delicious breakfast(21)
Awesome rooms(18)
Great value for money(10)
Friendly front desk staff(4)
Negative reviews(3)
MAYCAT
Double Room
Stayed in Jun 2025
Family
34 review
8.0/10
Very Good
Posted on Jul 21, 2025
Good location. This has been my first choice in Newcastle.
Robertioso
Double Room
Stayed in Jun 2025
Couple
1 review
2.0/10
Posted on Jul 27, 2025
Nice hotel in a good location. 5 minutes walk to/from the station and Metro. Decent breakfast included in the price although the choice was a little bit limited. Very helpful staff at reception.
Response from Property: Thanks for the review, Robertioso.We’re pleased to hear you found our hotel nice and well-located. It’s great that you were able to enjoy our free breakfast service, and we hope you managed to find a suitable alternative despite finding the options somewhat limited. Our team is dedicated to providing excellent customer service to all our guests.All the best,Lucy – Hotel Manager
Choi Hei
Twin Room
Stayed in Jun 2025
Couple
20 review
7.5/10
Posted on Jul 5, 2025
Location is good, just 5 minutes from Central Train Station and 10 minutes to city centre. The free breakfast is a big credit.
Response from Property: Thanks for the review, Choi Hei.We're glad the hotel's location was a highlight. It's great to see that you started your day with our filling and free breakfast.All the best,Lucy - Hotel Manager
Sarah Elizabeth
Double Room
Stayed in Jun 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Jul 20, 2025
Comfortable stay in a convenient central location. Included breakfast was a bonus.
Guest User
Double Room
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Jul 24, 2025
Good stopover point , very convenient for station Clean and comfortable.
Response from Property: Thanks for the review, Guest User.We’re pleased to hear that you found our hotel to be a convenient stopover, especially given its excellent location near the train station.All the best,Lucy - Hotel Manager
MIN
Double Room with Sofa Bed
Stayed in Mar 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 26, 2025
Very convent to walk to most attraction place. Breakfast is the same as the rest of holiday inn hotel with basic supply.
Response from Property: Thank you for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Lucy - Hotel Manager
Mukul
Twin Room
Stayed in Dec 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on Jan 10, 2025
The location is perfect just little more than 5 min from NewCastle Station. The Breakfast buffet is perfect English Breakfast I had in recent times. I liked the quality of mattresses for comfort sleep.However, cleaning was not perfect when I checked in on first day. I stayed in total two nights. Overall, comfortable stay for couple of nights!
Tracey
Accessible Twin Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 10, 2025
Brilliant location for the Arena, town and train station. Receptionists were really helpful and kind and let me check in early. Breakfast was fine. Would definitely stay again.
Iain
Double Room
Stayed in May 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Jun 27, 2024
Trip was for family reasons, location is excellent for rail station and all local transport across the city, local amenities all in walkable distance. Spacious room with all basic needs provided including free breakfast. Pleasant hotel staff always keen to assist
Roderick Rene
Double Room
Stayed in Oct 2024
Couple
7 review
9.0/10
Great
Posted on Dec 5, 2024
the hotel is located very close to the train station. The breakfast was nothing spectacular but adequate.
Scott
Twin Room
Stayed in Jun 2025
Traveling with friends
7 review
8.0/10
Very Good
Posted on Jul 20, 2025
Great location and friendly staff
Meggan893
Double Room
Stayed in Aug 2024
Family
5 review
10/10
Outstanding
Posted on Nov 14, 2024
Good positioned hotel. Staff was so friendly that accommodated all our needs. Good choice for breakfast too
Pammy W
Double Room with Sofa Bed
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 15, 2025
Perfect place for training in Newcastle 😍
Response from Property: Thanks so much for your 10/10 rating.Best wishes, Lucy - Hotel Manager
Guest User
Twin Room
Stayed in May 2024
Family
3 review
10/10
Outstanding
Posted on Jun 18, 2024
The staff were so welcoming and helpful. The rooms were clean and the facilities good. The breakfast was of a good quality. The only slight negative were the pillows (not comfortable for us) but overall a great place to stay.
Guest User
Twin Room
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 19, 2025
Great location. Friendly staff
Response from Property: Thanks for the review!We're pleased to read that you had a great stay.Our team does their best to ensure that guests have a great time.All the best,Lucy - Hotel Manager