Narita Hotels with Wi-Fi

While the check-in was smooth and the english-speaking staff at concierge was detailed in the available facilities e.g. sauna chargeable at 550 yen per pax, I was shocked by how unclean the room I stayed in was, at the highest level 11: dust was perpetually flying visibly in the air and worse if you smack the stained bed a bit; could see the dust and dirt stuck on TV remote control; there were stains on the bed; there were hair strands in the bathroom (e.g. bathtub); and there was a foul stench when I opened the bathroom (the kind that wet clothes did not dry properly hence proving the lack of ventilation in the bathroom). Thankfully I stayed for one night only though I did not use the facilities. The hotel seemed popular with other airline staff and tourists (Chinese, Thai, Korean) who could be rowdy at the lobby area and convenience store located at level 1 of the hotel. I did not feel exactly safe. All in all, I would strongly discourage booking this hotel.

It has a hot spring and a convenience store, and the facilities are very clean and convenient. I think it's the best for business travelers.

Last stop before heading back. Room size is big, amenities provided were top notch. Even though room seems a little old but it’s alright for us. Breakfast was good as usual. Staff were friendly, helpful and accommodating. Will stay again for next trip.

The room was big and quiet. There is a convenience store, cafe, and restaurant on 1st floor. There is a laundromat, too. There was no water in the room, but there is a container for ice. There is a free shuttle to and from the airport and the Aeon shopping center. I do not like smoke and the floor I was on did not smell like smoke; however, in the annex hallway it did smell like smoke and I had to walk through the connecting hallway to get to the ice machine. The staff was very helpful. The breakfast buffet even included a supplement bar.

The location of the hotel was perfect when you landed in narita terminal 3, a few minutes walk going to hotel, the room was so clean and so big for the two people, the place was so clean, and the amenities was totally complete, shops, Restaurant, ***** store and pool

The staffs are very helpful and great that they are from all internationality, therefore, language does not seemed to be a barrier. The amenities in the room is lack of: cotton buds, the rest are well provided(thank you). The size of room and bed is big and comfortable. Gym was great with many equipment, but I still do not understand why do we need to pay for using your swimming pool. Breakfast has varieties of food, but I stayed here for 6 nights, the food are the same everyday(bored). The info.on shuttle bus is unclear- E.g pick up from which part of Aeon Mall. And suggest to update your media for such info.under the right category.

The hotel offers a regular shuttle service between Narita Terminal 1 and Terminals 2-3, shared with the Hilton hotel. The journey from Narita Terminal 1 to the hotel takes approximately 30 minutes. Additionally, there is a shuttle to Narita Train Station and Aeon Mall. The room is clean, and the bed is very comfortable. The mattress is firm but not too hard, offering a soft yet supportive feel. The pillows provide good neck support without being too firm. The breakfast spread is standard, but the highlight is the pancake machine. With just a wave of your hand, the machine starts, and in about 30 seconds, you can enjoy a freshly made pancake.

Room is small but still acceptable. Reception service is awesome and they even have free shuttle bus to Narita airport for early morning flight (with reservations through counter). Free coffee and free bath powder at G floor Everything is fine.

the location was nice because it was just a few minutes walk to the train station and bus terminal, but had a little problem with the stairs nearby going to the station for an old woman like me,i just dont know if there is another or way going around the station we forgot to ask the staff at desk we just rely with the waze app. the staffs were accommodating and professionals, can answer our inquiry very well, the room was a little small but were really clean and so tidy, the food was very nice although we didn't get to try and taste everything because the breakfast starts at 630 am and our shuttle bus schedule was at 640,we had to eat real quick, by the way the shuttle bus arrives on time or a bit earlier which was good, though i suggest that breakfast be served earlier for those with early flight schedule, over all it was a vey good experience staying in the hotel.

It’s ok to be recommended near in JR Narita station , more place to eat and convenient in anywhere and the room is clean and quit.