City Comfort Inn Hotel (Nanning Railway Station Chaoyang Square) Reviews

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 哇，非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，眼見你喜上眉梢，我便無限歡樂，深覺春華秋月不如你，夏雨冬雪無所侵。春夏秋冬，城市便捷都等你

Response from Property: Dear guest, we are humbled and remorseful upon reading your feedback. We offer our sincerest apologies for this dismal stay. The issues you mentioned, such as bugs in the sink and toilet, hair on the toilet seat, damaged slipper packaging with glued soles, used toilet paper, damp and odorous rooms, loud noise, direct air conditioning, and a malfunctioning remote control, each reveal serious oversights in cleanliness and facility maintenance. We have completely failed to meet your expectations of "high quality for a higher price." This is something we must thoroughly review and address immediately. We have already taken the following actions: 1. We have immediately dispatched our housekeeping team to conduct a comprehensive deep cleaning and disinfection of all guest rooms, focusing on areas prone to insect breeding, such as bathrooms and corners. We will also strictly check the packaging integrity of disposable items, such as slippers and toilet paper, to prevent "fake disinfection"; 2. We have inspected the airflow direction and remote controls in all guest rooms to ensure proper functioning of the air conditioners; 3. We have investigated the dampness and noise issues in the rooms and will identify and resolve the root causes as soon as possible. We apologize again for the extremely poor experience we brought you and thank you for your feedback, which will help us address the problem and make thorough improvements to prevent other guests from encountering similar situations.

Response from Property: Serving every customer well is our mission. Thank you very much for choosing to stay at our City Comfort Inn Nanning Railway Station Chaoyang Square. We are very happy to bring you good memories after our separation. All the staff of City Comfort Inn Nanning Railway Station Chaoyang Square sincerely look forward to your visit again!

Response from Property: 3. Dear guest, thank you very much for your comments on our hotel. It is our goal to make you have a satisfactory experience. Your satisfaction is the driving force of our efforts! Thank you for your recognition of our service. High-quality service and clean rooms are our due responsibility! The geographical location of the hotel is the first choice for travelers. There are large shopping malls and food around, convenient transportation and pleasant scenery! It makes you happy to come and satisfied to leave! Looking forward to meeting you again! I wish you a happy life! Happy every day!

Response from Property: Dear guest, thank you very much for your review of our hotel. We strive to provide you with a satisfying experience, and your satisfaction is our driving force. Thank you for your recognition of our service. High-quality service and clean rooms are our responsibility. Our hotel's location is a top choice for travelers, with convenient transportation and beautiful scenery nearby. We hope you enjoy your visit and leave satisfied. We look forward to seeing you again! We wish you a happy life and happiness every day!

Response from Property: Dear guest, thank you for your review of the hotel! We have launched an investigation into the issues you raised. We attach great importance to your feedback, but after inquiry, the hygiene issues you mentioned, such as maggots in the toilet, sticky air conditioner, and cigarette ash on the bedside table, are not consistent with our actual situation. Maybe you confused the hotel, or there are deficiencies in our service. But after checking, we found that the actual situation may not be consistent with your evaluation. Here, we will welcome you with a friendly smile and wish you all the best!

Response from Property: Dear guest: Hello! Thank you for your detailed review and sharing. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Dear guest, thank you for your overall good comments on our hotel. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience so that you can wipe away your travel fatigue and start again with energy! Xiaocheng looks forward to your stay again!

Response from Property: I am happy to receive your trust, support and affirmation of our town. Xiaocheng has always been adhering to the concept of customer first to provide considerate and meticulous service to every guest staying in the hotel, and strives to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services, and hope to continue to provide you with a warm and comfortable stay environment!

Response from Property: Dear guests: Hello! We are very sorry for the inconvenience and trouble caused to you due to the parking issue. The hotel is located in the center of Nanning. In the early days of its opening, in order to provide free parking spaces, the hotel spent a huge amount of money and applied to relevant authorities for the hard-won parking spaces. The hotel is located in the center of Nanning City, which is the first choice for travelers. There are large shopping malls and delicious food around it, convenient transportation and pleasant scenery! Welcome to stay again! Our goal is to provide guests with a comfortable accommodation environment and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services increasingly perfect. You are welcome to visit us again. Thank you very much for your stay and for taking the time to give us your valuable feedback.

Response from Property: Dear guests: Hello! We are delighted to see your comments. Service and hygiene have always been what we have been working hard on. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...

Response from Property: Dear guests: Hello! Your recognition and praise have brought us motivation and passion. Your suggestions have also made us aware of our shortcomings and areas for improvement on the road to growth. We are very sorry for not being able to provide you with a high-quality stay experience. In the future, we will work harder to improve ourselves and become a more perfect hotel. We look forward to your next stay and feedback. We are waiting for you and wish you good health and a happy life!