Bidwood Suite Hotel

Bidwood Suite Hotel Reviews

Bidwood Suite Hotel

Lower Kabete Rd, Nairobi, 00200, KenyaSee Hotel Details
Bidwood Suite Hotel
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Guest Reviews

8.5/10
Very Good
41 review
Verified reviews
Location8.5
Amenities8.5
Service8.6
Cleanliness8.5
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All reviews(41)
Positive reviews(31)
Reviews with photos/video(5)
Negative reviews(4)
Ugur
One-Bedroom King Suite
Stayed in Oct 2023
Business traveler
4 review
8.0/10
Very Good
Posted on Nov 24, 2023
Good value
Amaerfeibuhuatiemuer
One-Bedroom King Suite
Stayed in Jul 2024
Business traveler
76 review
8.0/10
Very Good
Posted on Aug 21, 2024
是個公寓式的酒店,乾淨整潔衞生。
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시니트래블
Deluxe Room
Stayed in Jan 2024
Business traveler
18 review
5.5/10
Posted on May 17, 2024
별로추천할만한 시설은 아니었으나 친절했어요
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Sean C
Stayed in Jan 2025
Solo traveler
10/10
Outstanding
Posted on Feb 16, 2025
Everything about this place is on point. Came for business, but this time bolted on a few me days. Staff here cannot do enough for you, nothing is to much. The food is wonderful, I'd definitely recommend the homemade avocado ice cream. Rooms are bigger than a London flat..and to top it off a new pool area which just invites you to relax. Excellent
Response from Property: Dear Sean, Thank you for this wonderful review. We are so pleased you enjoyed the Bidwood Experience. Delighted that the new pool area was to your liking. As always looking forward to hosting you again. Aally Valli -GM
anau291
Stayed in Nov 2024
Business traveler
10/10
Outstanding
Posted on Dec 7, 2024
The service is outstanding, a very well trained team, very good manners and excellent in effectiveness to respond to needs and to find solutions. From Simon the driver, to Maureen at the front desk and Valentine the events coordinator, and the rest of the team are always available and ready to make your stay and your job smooth and easy. Rooms are big and very clean, with a small veranda. The food at the restaurant is amazing (strange to find such good quality in a hotel!), very diverse, and different options (indian, vegetarian...) The possibility to use the gazebo by the pool for some of the training activities gave us lot of flexibility to work outside, as the training room is dark, low roof, with a carpet and the air does not circulate properly. Being this one the unique improvement point I can think about! Highly recommend!
Response from Property: Dear Anna, Thank you very much for your kind words. It was a pleasure hosting your group. Your compliments have been shared with the Team. We look forward to hosting you again.
Radhika J
Stayed in Apr 2025
Family
10/10
Outstanding
Posted on May 29, 2025
Amazing place, lovely rooms and comfortable beds. Staff is all so lovely - amazing omlettes by Caroline. Great breakfast service from Isabella! Thank you so much to the receptionists Michael, John and Austin! Had an wonderful and pleasureable experience. Thank you team Bidwood!
Response from Property: Dear Radhika, Thank you so much for your kind words. It was an absolute pleasure hosting your group and yes it did indeed feel like family. Your feedback will be shared with the team. We hope to be hosting you soon again. Aally Valli GM
Doreen O
Stayed in Dec 2024
Business traveler
10/10
Outstanding
Posted on Jan 25, 2025
Excellent service. Valentine was very handds on and ensured we were well taken care of. The food was fresh,well presente and delicious. There was was enough variety to serve everyone's taste buds.. The team totally enjoyed themselves...
Response from Property: Dear Doreen, Thank you for your kind words. We are pleased you enjoyed your meal with us. We look forward to hosting you again.
Claire S
Stayed in Nov 2024
Traveling with friends
10/10
Outstanding
Posted on Nov 30, 2024
My first experience of the Bidwood hospitality was just as I arrived after having upended a pot of yoghurt all over the taxi seat and myself. They helped me clean it and myself up, dealt with my luggage and generally acted wonderfully before upgrading me to a room with a butter view. The top service continues through out my three visits during my stay. Joseph in particular helped put me in touch with a great travel agent who arranged a wonderful safari. Enoch, meanwhile, delivered to me the lock I thought I had lost. Just all round a great crew who can get you a take out coffee ready in a matter of seconds. The rooms were very spacious and well appointed, I would recommend the views from a high floor if you get a chance. Sarit mall is just a few minutes walk away so we'll located too.
Response from Property: Dear Claire, Thank you for taking the time to share your feedback. Your Kind words have been shared with the team. We hope to be hosting you again.
Kristel R
Stayed in Oct 2024
Business traveler
10/10
Outstanding
Posted on Nov 16, 2024
Me and my colleagues had a wonderful stay at Bidwood Suites! The staff were incredibly friendly, helpful, and professional, making us feel welcome from the moment we arrived. The rooms and facilities were top-notch. The pool area was nice — sadly it was cold during our stay but I would have really liked to take some time to relax there. The breakfast was delicious with a great variety to choose from, and the hotel’s location made it easy to explore the area. Overall, an excellent experience, and I’ll definitely be coming back again! Highly recommended!
Response from Property: Dear Kristel, Thank you for such a lovely review and maximum rating. It was a pleasure hosting you. We look forward to your next visit.
shailesh0369
Stayed in Oct 2024
Business traveler
10/10
Outstanding
Posted on Nov 7, 2024
As a member of Alfa Romeo Owners Club (Kenya) I requested for a meeting/conference room suitable for 20 people. The General Manager allocated a team and they gave us the best of the services. The Bidwood Suites Hotel provided us with the equipment to show various photos of our recent event -The Africa Concours d’Elegance-. The food (a la carte) chosen by the members was brilliant. I have also stayed in the hotel for over a week and was very impressed with the room and all of the services provided. In conclusion I highly recommend the Bidwood Suites Hotel. The General Manager and all of the staff are friendly and welcoming.
Response from Property: Dear Mr Sailesh, Thank you for your gracious review. It is a pleasure to have hosted the prestigious Alfa Owners Club. We hope you will be holding your next event with us. Aally Valli - GM
Funjan
Stayed in Sep 2024
Business traveler
10/10
Outstanding
Posted on Oct 5, 2024
Stayed here many times before. My go to when in Nairobi. Relaxed atmosphere with friendly staff. Centrally situated near malls, cinemas and restaurants. Great in-house dining options. Can't wait for new pool area to be completed as it will compliment the facilities
Response from Property: Dear Funjan, Thank you for your gracious review. It was a pleasure hosting you, and we hope to host you again.
00293
Stayed in Sep 2024
Business traveler
10/10
Outstanding
Posted on Oct 4, 2024
The staff were so friendly and so considerate! Especially with how hectic my schedule was. Very clean as well. I was given an upgrade and their King Suite. So thank you very much to the team for that ! Whenever in Nairobi I highly recommend considering Bidwood Suites. Its location is also very convenient being 2 min walk from the city centre. Thank you once again to the team
Response from Property: Dear Guest, Thank you for your review and maximum rating. We are delighted that you enjoyed your stay with us and are repeat guests. We look forward to hosting you again.
Guest User
Stayed in Feb 2024
Other
10/10
Outstanding
Posted on Mar 1, 2024
We were 5 families booked into this hotel as part of our Kenya tour package. As a family of 4 including children, we needed 2 rooms. We were pleasantly surprised to see the massive size of the hotel apartment - huge 2 bedroom apartment - big living room, 2 huge bedrooms with spacious bathrooms. Very clean and well maintained. We stayed there mainly for the night, so didn't get to explore the facilities. But the dinner was part of the package-this is next surprise we had - it was open al-a-carte where we could order anything on the menu (excluding alcoholic bevereages). The food was just outstanding - nothing to fault in any of the items ordered by our entire group. Breakfast was a buffet which was fine. The staff were also very helpful. There was a mall 2 minutes walk away - Sarit mall - which was convenient as well. One of the families were upgraded to the pent house which has to be seen to believe - such a fine and massive suite.
Response from Property: Dear Ajay, Thank you for choosing the Bidwood Suite Hotel. It was our pleasure to host you. We are delighted with your positive feedback, and we thank you for recognizing our team for the excellent service they offered you. We look forward to hosting you again at the hotel. Kind Regards,  Zadock Malika,
Guest User
Stayed in May 2024
Other
10/10
Outstanding
Posted on Jun 29, 2024
Once again, we were at the Ventana Restaurant yesterday - a party of 8. We appreciate the excellent services accorded to us by Jackson and all other staff members. The new chef at the cuisine did an amazing job. The place was very hygienic: clean, neat and tidy. Keep up the wonderful work... Congratulations....
Guest User
Stayed in Apr 2024
Other
8.0/10
Very Good
Posted on May 19, 2024
Lovely hotel. Very good service and friendly staff. Ventana bar/ restaurant was great. Management was very helpful. They offer airport transfers as well as local rides for a reasonable fee. Close to Sarit center and Westgate shopping malls. We stayed there twice in may’24.