Best Nairobi Hotels

"We stayed here twice. Safe, secure, terrific staff, close to Naivas supermarket, food hall upstairs and City Market. There are two eateries in the hotel as well. The breakfast buffet is superb! Every day has variety. The restaurant/bar is a bit hit or miss with the food quality, and their discount program is a bit confused. They claimed we couldn’t participate because we didn’t book our room directly with the hotel but the website says you don’t even have to be a hotel patron to gain restaurant discounts. Either way, rooms were large, comfortable and balcony was lovely. The bathrooms are very tired but other amenities, like the pool and gym, were lovely. Overall, a great stay and highly recommended."

"I really enjoyed my stay at Best Western Plus Meridian Hotel in Nairobi. The hotel is modern, clean, and very comfortable. The staff were warm, helpful, and attentive throughout my stay. The room was quiet, spacious, and perfect for resting. The location is central and easy to access. Breakfast was enjoyable and satisfying. Overall, it was a pleasant experience and I would recommend this hotel."

"A good value stay marred by ineffective air conditioning in bedroom. The park view room faced the sun meaning the room remained over 26 degrees for the full 48 hours we were there. Neither Reception or Maintenance could resolve. Shame as this puts us off a return stay."

"Excellent hotel! The room was clean, the staff was very polite and helpful. This is my second time staying here, and I would definitely come back again."

"The hotel supposed to provide free transport to airport and while we checked in we indicated the time required as per the electronic notice board at 4 30am. The front desk told us the schedule shown was not updated. The free transport is only every hour as in either 4 am or 5am. We chose 4 am. The next morning when went to the front desk, the manager in-charged mentioned there was no booking. At the same time, they advised us free transport is only for certain hour. They show us the updated notice. We do not have a choice but to pay for the transport to airport. This is not fair to the guest that we are not informed of the change and the schedule and price charged changed overnight."

"Best hotel ever! Close to the airport and super convenient. It’s connected to a big shopping mall, which makes everything easier. Special thanks to the reception staff on duty on 9 July 2025, between 2–9pm — they were incredibly helpful and made our stay even better! 👏🙏"

"We were very pleased with our stay. The location is great, the host is helpful in every way and asks if we need anything. I would recommend it."

"The hotel was actually okay and the price was reasonable The staff were friendly. However, the room was very, very noisy you could hear everything from the neighbouring rooms when people talked at night. The gym is no longer in great condition.Sometimes when you run on the treadmil, it randomly stops and switches off that’s very dangerous. Also, the pool restaurant is very overpriced and the service was slow."

"Studio apartment at CBD area, which is convenient for any tour pick-up. Good location. Minimum amenities but adequate with clean, comfortable room and spacious living and kitchen area. Tight but friendly security. Safe to stay. Value for money. Highly recommended."