Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.3
Service9.1
Cleanliness9.4
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All reviews(256)
Positive reviews(242)
Reviews with photos/video(47)
Delicious breakfast(42)
Awesome amenities(35)
Great value for money(18)
Perfect for business trips(16)
Easy to get around(14)
Located downtown(14)
Well designed(8)
Friendly front desk staff(8)
Negative reviews(14)
bahar cisem
Business Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 18, 2025
A wonderful stay, a complete hotel with everything you need. Everything was available in the room. On the first day, there was a problem with the Wi-Fi, but other than that, everything was good.
Response from Property: Dear Guest,
We thank you from the bottom of our hearts for your fantastic review of your successful stay at our hotel and are thrilled that we fully met your expectations. We hope to welcome you back as our valued guest soon.
Best regards,
Your H-Hotels team,
Thea Neumann - Online Reputation Manager
Chi Yan
Comfort King Room
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on May 3, 2025
Free drinks provided and refilled daily. Clean and the room condition is good.
Response from Property: Dear Guest,
Thank you for the excellent review of your stay. We're so pleased that we were able to win you over with our high level of comfort and warm hospitality, and that you had a pleasant time at our hotel. We hope to make your next visit even more relaxing and hope to see you again soon.
Best regards,
Your H-Hotels team,
Thea Neumann - Online Reputation Manager
GlobeTrotter2025
Family Room (2 Adjacent Rooms)
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on Apr 21, 2025
Excellent service and great stuff! Super helpful! Highly recommend!
Response from Property: Dear Guest,
We would like to thank you very much for the excellent review of your stay. It's great that you were satisfied with the superior comfort of our hotel and the guest-oriented service of our entire team, and that you enjoyed your time to the fullest. We are already looking forward to your next visit, where we hope to delight you again.
Best regards,
Your H-Hotels team,
Thea Neumann - Online Reputation Manager
Guest User
Family Room (2 Adjacent Rooms)
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 1, 2025
Fabulous hotel. On the outskirts of Munich. Clean. Free mini bar, under floor heating in the bathroom. Comfortable big bed. Helpful staff. Lovely breakfast. Highly recommended.
Response from Property: Dear Guest,How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort King Room
Stayed in Jun 2025
Other
1 review
2.0/10
Posted on Jul 28, 2025
I’m Very sad.. The company is not trying to help me. They did not refund my money. They did not change the reservation date. I could not go to the hotel. My money was gone.
Response from Property: Lieber Gast,danke für Ihr Feedback. Es tut uns wirklich leid, dass Sie bezüglich Ihrer Reservierung keine besseren Erfahrungen machen konnten und wir finden es schade, aufgrund dessen eine solch negative Bewertung von Ihnen für unser Haus bekommen zu haben, obwohl Sie nie bei uns nächtigten. Gern möchten wir Sie erneut darauf hinweisen, dass Sie auf unserer Homepage, sowie auch auf diversen Onlineportalen stets die Möglichkeit haben, zwischen 2 verschiedenen Raten mit unterschiedlichen Buchungsbedingungen zu wählen. Aufgrund dessen, dass Sie sich für die günstigere, nicht flexible, Hot-Deal-Rate entschieden haben, bitten wir Sie vielmals um Ihr Verständnis, dass wir einer kostenfreien Stornierung nicht zustimmen konnten. Mit freundlichen Grüßen,Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager
Darren and Sally , New Zealand
Comfort King Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 29, 2025
We have been travelling the world for six months , stayed in alot of places but the Hyperion , Munich exceeded our expectations on all levels . Thank you for sharing your wonderful hotel with two grateful Kiwis 🇳🇿 the staff were friendly and helpful , the breakfast had great variety for hungry travellers , easy access to trams , metro etc , the rooms were spacious and the beds so comfortable and the best thing was a free minibar in the room , I mean who does that 🙌 We will recommend this place to many others as we continue our travels 🍺🍺
Response from Property: Dear Sally, dear Darren,Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay in best central location.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
oYoYo
Comfort King Room
Stayed in Jun 2025
Couple
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
Absolutely a good choice for stay at Munich.
About only 15mins by tram to city centre/old town. But the hotel condition is very good, new and clean, worth the rice. Will choose again if I come to Munich.
Response from Property: Dear Guest,Many thanks for choosing our hotel for your recent trip to Munic and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Turki
Comfort King Room
Stayed in Jun 2025
Family
8 review
8.5/10
Very Good
Posted on Jul 23, 2025
Location: Excellent — centrally located and close to all essential services.
Cleanliness: Very good — rooms are well-maintained and regularly cleaned.
Family-Friendly: Highly suitable for families, with a quiet environment and comfortable amenities.
Response from Property: Dear Turki,Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Comfort King Room
Stayed in Jun 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 8, 2025
The hotel and staff were great. Unfortunately, I ran into two problems. While I appreciated the restocking of the minibar (included in the price), the fridge wasn't working, so the drinks were warm.
Also, when I was trying to leave the garage after my stay, the exit ramp wouldn’t open—even though I had a paid ticket valid for the rest of that day. The reception was unable to resolve the issue, so I had to back out. I noticed the entrance ramp was open and used that to exit instead.
There was no apology from reception regarding the issue.
Other than these two small things—which can happen—my overall impression wasn’t affected. I would definitely stay at the hotel again.
Response from Property: Dear Guest,Thanks a lot for choosing our hotel for your recent trip to Munic and for giving your experiences a super rating. We are happy that your stay with us was pleasant and associated with delightful impressions. Please come back soon and allow us to enable your future abidance just as or even more enjoyable. Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
ke11y
Comfort King Room
Stayed in May 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jul 8, 2025
Just stayed in one of the best hotel rooms I’ve ever experienced! It was spacious, spotless, and beautifully designed—modern elegance with a cozy vibe. The bed was like sleeping on a cloud, and the view from the window made waking up a treat. Every little detail felt thoughtful, from the luxurious bathroom amenities to the lightning-fast Wi-Fi. Definitely a place I’d recommend for anyone who wants comfort, convenience, and a touch of indulgence.
Response from Property: Dear Guest,We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Cinnia.Law
Comfort King Room
Stayed in Nov 2024
Couple
2 review
9.5/10
Amazing
Posted on Dec 17, 2024
Close to 19 tram station (to the centre), breakfast is fantastic, very happy stay :)
Response from Property: Dear Cinnia,Thanks a million for having stayed at our hotel and for giving us such an awesome rating. How lovely to know that with our guest oriented service and great comfort we have managed to fully satisfy your expectations of a delightful abidance. Please come back soon for another wonderful time in nice atmosphere and convenient location.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Anonymous User
Comfort King Room
Stayed in Jun 2025
Couple
11 review
9.0/10
Great
Posted on Jul 22, 2025
Really nice interior and room. The cleaning services can although be improved.
Response from Property: Dear Guest,Many thanks for choosing our hotel for your recent trip to Munic and for giving your impressions a super rating. We are happy that we have managed to reach your expectations of a pleasant stay and we can't wait to enable your future abidance just as or even more delightful. Best wishes,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Business Queen Room
Stayed in Jun 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Jul 21, 2025
Great hotel but without A/C in summer can be unbearably warm, humid and stuffy.
Response from Property: Dear Guest,Thanks a lot for choosing our hotel for your recent and pleasant stay in Munic. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Alaa El Hewely
Business Twin Room
Stayed in Jun 2025
Traveling with friends
19 review
9.5/10
Amazing
Posted on Jul 15, 2025
Very good hotel very clean and calm close to the centre I like it very much
Response from Property: Dear Alaa El Hewely,Thanks a lot for choosing our hotel for your recent trip to Munic and for giving your experiences a super rating. We are happy that your stay with us was pleasant and associated with delightful impressions. Please come back soon and allow us to enable your future abidance just as or even more enjoyable. Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
T_H
Comfort King Room
Stayed in Mar 2025
Couple
30 review
10/10
Outstanding
Posted on Apr 22, 2025
Very nice, quiet and new rooms, great view from panorama room. Hotel location very close to public transport - easy access into city centre.
Response from Property: Dear Guest,
We are thrilled that you were completely satisfied with your stay at our hotel. Your fantastic review, for which we thank you from the bottom of our hearts, is a great testament to us and an incentive to continue our high standards of quality. We hope to be your host in Munich again soon.
Best regards,
Your H-Hotels team,
Thea Neumann - Online Reputation Manager