Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 23, 2026|Deluxe City View 2-bed Room 1013
Adang3360The apartment's location is a bit out of the way. We arrived late and had to haggle with the ** security guard at the gate for a while before they'd let us drive in. Since it's a serviced apartment, there's no on-site lobby service. You have to retrieve the key from a mailbox downstairs using a code. Make sure to watch the instructional video beforehand, otherwise, it can be quite a hassle.
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Price per night from:PHP 1,855
Posted onMar 12, 2026
Celastine Tan Pei Sze
I found this place through Xiaohongshu and decided to give it a try. Personally, I feel it might be a little overrated. We chose the room type on the lower floor, and the room felt quite small. For a similar price, there may be other options that offer more space.
I also noticed quite a bit of dust in different areas of the room. As someone with a sensitive nose, it wasnât very friendly for me as I kept sneezing during the stay.
The bathroom was fine when it was dry and there wasnât much smell. However, after taking a shower, there was quite a strong odor that became noticeable and a little uncomfortable.
The small courtyard area is nice for photos, but there were ants and quite a lot of spider webs, which made it feel like it hadnât been cleaned for some time.
On the positive side, the dessert and breakfast were very nice. The breakfast portion was generous and the welcome dessert was also lovely.
Overall, I hope more attention can be given to cleanliness and maintenance, as it would definitely improve the experience.
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Price per night from:PHP 4,908
Posted onOct 21, 2025|Deluxe Single Room S-13-05
Guest UserVery comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.
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Price per night from:PHP 2,981
Posted onApr 25, 2026
Guest User
Perfect stay for my family definitely with a great and wonderful view from the balcony.For sure I will come again.Facilities also complete with washing machine and cooking equipment are available to be used.
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Price per night from:PHP 3,062
Posted onApr 2, 2026
Guest User
A mountain-view room that purifies the soul. The air was fresh and humid after the rain. Swimming at the foot of the mountain was a great escape from the heat. Playful long-tailed macaques roam around. The security guards were also very friendly and helpful. Great value for money and a wonderful host â I accidentally left some personal belongings behind, and both the host and security guards promptly helped me communicate and retrieve them. Looking forward to enjoying life at The Cove again next time! â€ïžâ°ïž
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Price per night from:PHP 2,521
Posted onJul 27, 2025
Esther
A great stay for my family. The unit is clean and spacious enough for us. 1 parking slot is provided and it is near the lobby. Check in was easy too. Owner was quick to response to my questions and requests. The kettle was malfunctioned and they give us another the next day despite itâs a weekend. My boy had so much fun at the playground and swimming pool. Will come again if thereâs a chance.
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Price per night from:PHP 2,747
Posted onMay 31, 2026
Edmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.
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Price per night from:PHP 1,324
Posted onOct 21, 2024|3-Bedroom Apartment With Balcony (E1-03-08)
Guest User
The environment is good but the waterpark only open in the evening. Kids can only enjoy the pool. It will be good if the mini waterpark is open the whole day during weekend. Cleanliness is up to our expectation. Easy to check in and check out.
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Price per night from:PHP 3,278
Posted onNov 1, 2024
__XH
I needed a place to stay for a quick business trip, and Hotel Pulai was perfect. The location was convenient for the place I needed to go. The prices were affordable, the room was clean, and the staff was friendly. Plus, free parking was a great bonus.
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Price per night from:PHP 1,099
Posted onApr 13, 2026
Catherine sc
I had a generally pleasant stay at this homestay. The unit was clean, well-maintained, and comfortable. The location is also convenient, with easy access to nearby amenities. A special mention to the security guard downstairs, who was exceptionally friendly and welcoming, which made the overall experience even better.
However, there are a couple of areas that could be improved. The water pressure in the shower was extremely lowâso much so that it made showering quite difficult and uncomfortable. Additionally, for a two-bedroom unit, only one access card was provided. This was quite inconvenient, as the card is required not only to enter the unit but also to use the elevator, making it challenging for multiple guests to move around freely.
Overall, while the stay was comfortable and enjoyable in many aspects, addressing these issues would greatly enhance the guest experience.
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Price per night from:PHP 2,539