"The staff at this hotel were incredibly kind. From upgrading my room to negotiating taxi fares with the driver when I went out, and stocking the refrigerator with plenty of water, everything was wonderful. Check-in and check-out were also smooth. The room was spacious, the air conditioning was new, and the bed was comfortable."

"The service is very good. The location is in the transportation center."

"Nice and clean hotel I give it 9 /10 the refrigerator inside room is not OK"

"The room is a bit old, but the overall effect is good."

"Despite the hotel being excellent, what impressed me the most was the outstanding service. Nermin at the front desk are true professionals, dedicated, always helpful, and consistently welcoming. They made my stay even more enjoyable. And balen as well Alaa from the restaurant is very good"

"The hotel environment is very good, and it is safe. The beautiful lady at the front desk is really efficient and quick. Very good."

"Unfortunately, my stay at this hotel was very disappointing. The level of service did not meet the standards expected of a hotel of this category. Some staff members at the Italian restaurant and Breeze Restaurant were unprofessional in their attitude and service. The rooms need more attention in terms of cleanliness and maintenance, and the response to guests' requests was slow. I expected a much better experience considering the price I paid, but overall, the stay fell well below my expectations. Therefore, I would not recommend staying at this hotel until significant improvements are made to the quality of its service."

"The room is big and the service is good, but there is someone knocking on the door in the middle of the night"

"Housekeeping was good and there was one housekeer name Pradin who was doing an excellent job and was very professional."