Bertram's

"I had a lovely large room with a very comfortable bed and an excellent bathroom with great toiletries. There were several extras including a small fridge with fresh milk and cold drinking water & lots of coffees and tea varieties . The breakfast was exceedingly generous and delicious , setting me up for the day . The accommodation is within easy walk to the dunes and the beach or along the river .Although there is no on site parking ,there is plenty nearby . The staff were very friendly and helpful .I will definitely choose to stay there again ."

Fairfield House

"Excellent in every way. Lots of little touches on top that make this exceptional. Only complaint is that it has set such a high standard it has spoilt us for any B&B stay anywhere else. Recommendations for evening meals in Warkworth & Amble were spot on. "

The Wellwood Arms

"We stayed here for one night on our way up to Scotland as it was half way for us. Good price for the night which also included breakfast. Room (number 1) was a good size with double bed, bathroom, shower (with good pressure and nice products), TV and plenty of different teas and coffees. Everything was clean (the carpet seemed quite new) although the duvet was a bit rubbish (like a lumpy mess) but the bed was comfortable enough to sleep in. We had already eaten on the way but I went downstairs to ask if I could order dessert for the room which they happily said yes to! I ordered the warm cookie dough and took it back to the room but after eating a bit realised it was actually the brownie they'd given me which was £2 cheaper than I'd paid for (and smaller, as the cookie dough said it was for 2 to share). The brownie was still nice but by the time we'd realised it wasn't what we ordered we were too tired to go and try change it and wait. Breakfast was really good. We had pre-ordered the night before from a menu. Lovely quality ingredients, and the woman serving was really polite and helpful. Not sure what the brand of apple juice was, but it looked cheap from the carton but was actually really lovely (like a premium cloudy apple juice) The downside was the noise in the room. There was some sort of extractor fan outside the room which turned on an off randomly. It was quite noisy but didn't disturb our sleep too much. But some people staying in one of the other rooms made a crazy amount of noise from 23:15 until well after midnight. They were going back and forth along the corridor outside our room multiple times (for no apparent reason). At one point they even tried to get into our room which was scary. And one of them had gone downstairs without a key and came back up and was knocking for a while on the door outside the corridor. I would recommend the doors/windows be replaced to be more soundproof which would help the noise from the outside fan as well as inside noises from other guests."

Beautiful 3 bedroom lodge with hot tub in stunning Northumberland

Barnacre

"We booked a week away as a family and the house suited us perfectly. Plenty of bedrooms- bathrooms and all on one level. The house itself is perfect with good quality furnishings and fittings and we were delighted. Until the third day!! And from then on I have to be honest and say we were , and still are, extremely disappointed. The gas fire in the small lounge was making a very strange banging noise which was getting louder. I phoned for the owner who came to take a look. She was extremely dismissive of the problem asking us what did we expect from a 35 year old boiler. When we said we were worried about it being unsafe she very rudely stormed out of the house saying “ I’ll turn it off then!” We had the rest of the holiday with no heat in one half of the property. I contacted Sykes Cottages on return and asked them to look into this and advise re compensation as we’d paid for a house with central heating and didn’t have any for half of our stay. The owner was and still is very unco- operative asking for photos to prove our point? How she thinks we can do that I don’t know. She is also claiming that we asked her to turn it off which is just not true. As we pointed out we were concerned about the danger of a faulty boiler. We are not a rude or impolite family and don’t expect to be treated in this way when we have paid quite a lot of money to stay in any property. I’m really sorry to have to write all this but have been left with no alternative. If you’re thinking of renting Barnacre just be aware of a very poor and unnecessary attitude from the owner."