SureStay Plus by Best Western Mobile 1-65

SureStay Plus by Best Western Mobile 1-65 Reviews

SureStay Plus by Best Western Mobile 1-65

180 I-65, Mobile, Alabama, 36608See Hotel Details
SureStay Plus by Best Western Mobile 1-65
SureStay Plus by Best Western Mobile 1-65SureStay Plus by Best Western Mobile 1-65SureStay Plus by Best Western Mobile 1-65
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1 night

Guest Reviews

6.0/10
101 review
Verified reviews
Location6.1
Amenities5.9
Service6.0
Cleanliness6.0
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All reviews(101)
Positive reviews(3)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Suite-1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 28, 2025
The staff and the front desk are very respectful and helpful at times of needing anything they responded promptly and with a smile I will be staying with them again and I recommend it a good place to stay and rest breakfast and cleanliness.
Guest User
2 Queen Beds, Non-Smoking, Microwave and Refrigerator
Stayed in Dec 2024
Family
8 review
2.5/10
Posted on Jan 6, 2025
Absolutely terrible! Checked in & given a room that was clearly NOT ready! Two beds & one bed NOT made up with pillows on the floor. Bath dirty, not cleaned. No towels in the bathroom. Soap left in the sink opened & packaging to the side. Breakfast was disgraceful! It didn’t exist. It was from 6-9am & at 8.30am there was only cereal! All the juice had gone, nothing replenished. Cooked food had all gone. Staff comment was that “everyone comes down between 6 & 7am & gets it!” There is no member of staff setting up, replenishing & cleaning up, it’s the front desk person doing everything. ONE member of staff at ALL times is crazy!
Jackou
2 Queen Beds, Non-Smoking, Microwave and Refrigerator
Stayed in Feb 2024
Business traveler
228 review
5.0/10
Posted on Mar 10, 2024
The hotel has newly painted walls, but other facilities are old, and the new walls cannot hide their shabby appearance. I wonder if the pillows in the room I stayed in were stained by the paint on the back of the bed? Or haven't washed it for a long time? In addition, the WiFi speed of this hotel is very slow and basically unusable. The room is provided with a table, but there are no chairs, not even a single one. So what is the point of providing a table? ? ? ? ?
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