Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.5
Amenities7.5
Service7.6
Cleanliness7.4
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All reviews(101)
Positive reviews(3)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Corner Larger King Room Club Lounge Access
Stayed in Jul 2023
Couple
1 review
4.0/10
Posted on Aug 26, 2023
The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room
121385****
Traditional King Room
Stayed in Mar 2025
Couple
88 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel is located on the Mississippi River in downtown Memphis. You can walk a few steps from the door to the bridge to the island, and it takes only ten minutes to walk to Beale Street. The Sheraton building is quite conspicuous and can be seen from a distance, so you don't have to worry about getting lost when you go out. The room is clean and tidy, and you can enjoy the river view and the pyramids by the large glass window.
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YuCH
Traditional King Room
Stayed in Sep 2024
Business traveler
41 review
6.5/10
Posted on Nov 1, 2024
This hotel is old and has no advantages except that it is close to the exhibition center.