Best Melbourne Hotels

"I had a wonderful stay at this hotel. The staff were incredibly welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and well-maintained, with all the amenities I could ask for. The location was also excellent — convenient and close to everything I wanted to explore. I especially appreciated the peaceful atmosphere and the attention to detail throughout the property. Overall, it was a relaxing and enjoyable experience, and I would happily stay here again. Highly recommended for anyone looking for comfort, great service, and a pleasant stay."

"👍 The Ibis Melbourne Central Hotel's location is absolutely perfect! It's super convenient for transport, being so close to the central station and all the major attractions. The hotel facilities are new, the room is spacious and bright, and the bedding is comfortable. The front desk staff are very enthusiastic and promptly helped solve any issues. Plus, the breakfast is great!"

"We stayed for 3 days and 2 nights at this hotel. The room and overall stay were okay, but there were a few disappointing points during our visit. Most of the staff were not very welcoming or smiling, except for one male waiter during breakfast who was friendly and attentive. We were also disappointed that the spa was not working during our stay, as this was one of the main things we were looking forward to. They offered complimentary drinks as compensation, which we appreciated, but it still did not make up for missing that experience. Another issue was the coffee machine during breakfast — the coffee was not hot even after we informed the staff. On a positive note, the reception staff gave my son a teddy bear during check-out, which was a sweet gesture and made him very happy. Overall, the stay was decent, but the service and facilities could definitely be improved."

"The hotel's location is excellent, right next to the town hall, making it easy to walk to anywhere in the city center. Although it's a 3-star hotel in an old building, the facilities are very new, the bed is soft, and there's a mini-fridge. The only downside is that the internet can be a bit slow when there are a lot of people, but that doesn't affect my overall rating!"

"Great location only two or three minutes from Southern Cross Station. Staff lovely and welcoming. Room small but comfy as was the bed. Bath in the bathroom but no plug (none for the hand basin either) so what's the point? Grouting on tiles where the shower is needs scrubbing or replacing, not hygienic. No milk in the fridge but was available from reception - BUT had to be paid for (never in may years of travel had to pay for milk in a hotel). No Hotel directory either physical or on the TV so didn't know if breakfast was still a available in the ground floor cafe and WiFi details not provided (my device located it for me) So a bit of attention to detail is needed to make this a very nice experience because it is a good hotel and easy to get to."

"I didn't pay attention to the room type when booking and ended up reserving an accessible room. I was a bit surprised when I entered. After confirming with the front desk, I realized it was my mistake and we couldn't change rooms, so we decided to make the best of it. The room's location was excellent, very close to the bustling streets and the station, with a super popular Italian ice cream shop right downstairs. Needing to swipe a key card to enter and exit the hotel at night added an extra layer of security. Our room design was very comfortable, balancing aesthetics with being perfectly suited for guests in wheelchairs. It was incredibly thoughtful, with an oversized bathroom, accessible pathways, toilet, and sink all set up according to requirements. The room also had thick bathrobes, which proved to be genuinely useful. Furthermore, Kim, the hotel lobby manager, was very friendly and provided us with advice and assistance. We saw other reviews claiming she discriminated against Chinese people, but we absolutely did not feel that way; on the contrary, we found her to be very nice. A new cafe just opened on the first floor of the hotel. It's very popular and reportedly a well-known brand. It will be supplying breakfast for the hotel in the future. Although we didn't eat there, it certainly smelled delicious."

"The location is great, very close to the city station for the airport shuttle bus. It's super convenient to get around with the free tram zone. I was really happy with the room size (surprisingly, it was the cheapest hotel on my trip but had the biggest room!). The facilities were decent, though the floor was a bit old. There was a stain on the bed sheet, but I was too lazy to ask for a change and wanted to avoid any communication hassle, so I just slept on the other clean side of the bed. What I don't quite understand is that the stain was in a very obvious spot, so the housekeeper couldn't have missed it when making the bed, yet it was left there. As for service, they only provided one small bottle of water for the entire night. When I tried to ask for more, the staff spoke English very quickly and I didn't quite catch it. I was also worried about being charged if I misunderstood, so I just gave up and bought water from the supermarket myself. They also gave very few tissues, perhaps that's just their eco-friendly approach."

"The hotel's location is decent, and the room is very spacious with a window. It even has two toilets and two showers. The only downside is that the in-room Wi-Fi isn't great. However, the common areas are huge, with plenty of sofas, making the public spaces very comfortable."

"Ibis Melbourne Central has an amazing location! It's super close to Melbourne Central and just a short walk to Chinatown, making transport and dining options top-notch. The environment is clean and tidy, offering excellent value for money. The only downside is that the room is a bit small, but for this price in the CBD, it's totally worth it. Highly recommend!"

"The location is super convenient! A supermarket is just a few steps away, and both Melbourne University and the central business district are within walking distance. The Queen Victoria Market, which is great for browsing, is also nearby, so you can easily pick up fresh ingredients to cook back at the hotel. Overall, it offers great value for money and is a fantastic choice for families."