Oaks Melbourne on William Suites

Oaks Melbourne on William Suites Reviews

Oaks Melbourne on William Suites

350 William Street, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
Oaks Melbourne on William Suites
Oaks Melbourne on William SuitesOaks Melbourne on William SuitesOaks Melbourne on William Suites
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1 night

Guest Reviews

8.7/10
Very Good
334 review
Verified reviews
Location8.9
Amenities8.6
Service8.7
Cleanliness8.6
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All reviews(334)
Positive reviews(316)
Reviews with photos/video(104)
Easy to get around(47)
Large rooms(29)
Located downtown(18)
Convenient for shopping(17)
Awesome kitchen(15)
Garden view(14)
Strange smell in room(14)
Friendly front desk staff(11)
Negative reviews(18)
Edith Law
Studio Apartment With Balcony
Stayed in Jun 2025
Family
1 review
8.5/10
Very Good
Posted on Aug 5, 2025
The location is perfect, no matter to zoos in suburb or different sightseeing spots witin the free tram zone. It is good to have a balcony and particularly the pantry which allowed me to cook simple dishes. However, I requested a quiet room and got confirmed while I checked in, I heard the noise like construction work every eight o'clock in the morning and it was very annoying. And also if the aroma scent in the corridor ia less strong, it would be a lot better. Overall it is a place that I would recommend friends to stay if they come to Melbourne.
Response from Property: Dear Edith,Thank you for taking the time to share such detailed feedback. We're so pleased to hear you enjoyed our central location—especially with easy access to Melbourne's free tram zone and attractions like the zoo. It’s great that the balcony and pantry added to your comfort and made your stay more convenient.We sincerely apologize for the noise you experienced in the mornings despite your request for a quiet room. We understand how important a restful stay is, and we're looking into this with our team to prevent similar issues in the future. We also appreciate your comments about the aroma scent in the corridor and will review its intensity to ensure it’s comfortable for all guests.It means a lot to us that you would still recommend us to friends visiting Melbourne. We hope to welcome you back again for a quieter and even more enjoyable stay.Warm regards,Lauren Duty Manager
Bunny
Studio Park Apartment With Balcony
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 2, 2025
Very welcoming and comfortable on arrival. Great location with flagstaff garden views. Room is clean and comfortable. Bathroom is clean but nothing overly exciting about it. Close to Melbourne central shopping centre, vic market and flagstaff station right across the road. Would very happily stay again.
Response from Property: Dear Bunny,Thank you for your lovely review! We’re so pleased to hear you felt welcomed and comfortable from the moment you arrived. It’s great to know you enjoyed the clean and comfortable room, our fantastic location near Flagstaff Gardens, and the easy access to local attractions like Melbourne Central, Queen Victoria Market, and Flagstaff Station.We appreciate your honest feedback about the bathroom and will keep it in mind as we look for ways to improve. We're thrilled you'd happily stay with us again — we look forward to welcoming you back!Warm regards,Lauren Duty Manager
Thai
Studio Apartment With Balcony
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 27, 2025
The room was clean and comfortable. It is located so close to Flagstaff Station and a tram line. So convenient!
Eden03
Studio Apartment With Balcony
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 29, 2025
Nice place to accomodate and great services.
Response from Property: Dear Guest,Thank you for your kind words! We're glad you enjoyed your stay and our services. We hope to welcome you back again soon!Warm regards,Lauren Duty Manager
Guest User
Studio Apartment With Balcony
Stayed in Jul 2025
Solo traveler
4 review
9.0/10
Great
Posted on Aug 23, 2025
Near QVM and easy to access CBD as tram stations are just around the corner. Spacious room.
Response from Property: Dear Guest,Thank you for your kind feedback! We're glad you enjoyed our convenient location near Queen Victoria Market and the CBD, as well as the comfort of our spacious rooms.We hope to have the pleasure of welcoming you back on your next visit to Melbourne!Best regards,Lauren
Marroo
Studio View Apartment With Balcony
Stayed in Dec 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jan 4, 2025
Good service and friendly staff. Clean room with good view. Would love to go again! 😁
Kwok
Studio Park Apartment With Balcony
Stayed in Oct 2024
Couple
4 review
9.5/10
Amazing
Posted on Nov 24, 2024
We stayed here for four nights. 1. The staff is courteous. 2. Perhaps it's due to the Oaks brand, but the hotel has a strong scent of aromatherapy throughout. 3. The room is spacious, but overall it shows some wear and feels a bit old. 4. The location is convenient, right next to Flagstaff Station. There’s a convenience store (very expensive) and Chemist Warehouse nearby. 5. If you want to use the parking facility, you must make a reservation in advance. 6. Laundry costs AUD4, drying costs AUD4, and laundry powder costs AUD2. The washing takes about 30 minutes, and drying takes about 40 minutes. 7. Aside from toothpaste and a toothbrush, all other amenities are provided including body lotion. If you need more, you can ask the front desk. However, there is no daily room cleaning service, so you need to take out the trash yourself if necessary. 8. Interestingly, the room we booked was already with a garden view, but they said they upgraded me to garden view (with the same room type). They must have made a mistake of upgrade 😆 9. TV is without youtube nor Netflix.
HKRayK
Studio Park Deluxe Apartment With Balcony
Stayed in Sep 2024
Traveling with friends
9 review
8.0/10
Very Good
Posted on Oct 30, 2024
Oak Melbourne on William is across the street from Flagstaff park. I have booked a double bed apartment facing the park, great view, can see sunset from the balcony. Worth the extra money, stay there 4 nights, there is no room cleaning service, but no big deal. Apartment is about 12-15 minutes walk from Skybus Express bus terminal in South Cross train station. Short walk to Victoria Market. #35 free tram stop at the corner of street, very convenient to the freeway for sightseeing. Room is clean, bed is comfortable. Have small kitchen area, can make simple meal only. It has minimum kitchen utensils, and only 1 small pot and 1 frying pen. I have problem making pasta.
6/7
Guest User
Studio Apartment With Balcony
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 3, 2025
Room is very clean, has free gym and very close to tram and train station
Response from Property: Dear Guest,Thank you for your great feedback! We’re glad you enjoyed the clean room, our complimentary gym facilities, and the convenient access to both tram and train stations. It’s wonderful to know our location and amenities helped make your stay enjoyable.We hope to welcome you back again soon!Warm regards,LaurenDuty Manager
Guest User
Studio Apartment With Balcony
Stayed in Feb 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Mar 18, 2025
Good clean stay with a central location. Opposite flagstaff station and walkable into China town and the city centre.
Guest User
Studio Apartment With Balcony
Stayed in Apr 2025
Solo traveler
5 review
10/10
Outstanding
Posted on May 21, 2025
Very convenient and close to city center.Good service and nice experience.
Yati AR
Studio Apartment With Balcony
Stayed in Jul 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 17, 2024
Got a room that faces Flagstaff garden - beautiful sunset view. Tram and train station is right at the doorstep, and Queen Victoria market couple of mins walk. Perfect location!
Haden Hee
Studio Apartment With Balcony
Stayed in Dec 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Mar 11, 2025
Everything was great, staff was very friendly, good gym and great location. Only downside is that my room was facing another concrete block and I couldn’t get my request to upgrade even though there was ample rooms. :( But well, all in all i should go back again!
Shang Tan
Studio Park Apartment With Balcony
Stayed in Feb 2025
Business traveler
4 review
9.0/10
Great
Posted on May 17, 2025
Good hotel and good price. The room is clean and has a beautiful view of the city.
JazzyJess
Studio Park Apartment With Balcony
Stayed in Jan 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Feb 25, 2025
Great location overlooking the park. And close to Victoria park. Will stay here again.