YHA Melbourne Central

The service is first-class, friendly, and attentive with polite and enthusiastic staff. Guests consistently praised the cleanliness of the accommodation, including rooms, bathrooms, and public spaces.

The location of the accommodation is the only positive aspect, though it’s difficult to sleep at night due to the outside noise. I chose this place because I had a decent stay at YHA Sydney Central, but the Melbourne YHA was a completely different experience. The room I stayed in was honestly terrible—there was no air conditioning, just a fan that didn’t rotate and didn’t provide sufficient airflow. The bed was old, and I constantly feared it might collapse. One small movement caused the whole bed to shake, probably waking up my bunkmate, and I myself woke up several times during the night because of it. The shared bathrooms were unclean and unpleasant. I understand it's budget accommodation, but I paid less in Sydney and had a much better experience in terms of cleanliness and staff interactions. The receptionist on March 12th was genuinely unfriendly, unhelpful, and had a condescending attitude. In the service industry, a dismissive tone and attitude are not ideal. Because of all these issues, I truly disliked my stay in Melbourne, and this place was the main reason for that.