Hotel Indigo Melbourne on Flinders, an IHG Hotel

Very disappointing stay experience. The staff was unfriendly. When cleaning the room, the staff's rag was still in the room. The room was not cleaned very well. Fortunately, it is convenient for travel and transportation.

設計風格不錯，比較有特色的精品酒店

❌❌Avoid! Avoid! Avoid! I thought it should be fine under ihg, but the management and hygiene are so bad! I stepped on a big mine! 1. I opened the quilt and found that the sheets were extremely dirty! There were many black and dark brown marks. It was 10 o'clock in the evening when I found it. I called the housekeeping number but no one answered. I called the front desk and they said that the people from HK had gone off work and asked us to change the sheets ourselves? ? It really opened my eyes. I immediately said that it must be solved. As a result, the guy at the front desk came up. He was unprofessional and left the quilt on the ground during the change of the sheets. Then he took the time to change the quilt🙄🙄 2. There were only one set of toothbrushes for 2 people. There were still a lot of hair on the hand towels and towels! 3. We booked a total of 3 nights. On the second night, we returned to the hotel and found that the housekeeping had come, but the shower room was not cleaned up, and there was hair from the previous day. There was a problem with the sheets on the first day, and there was still a hygiene problem on the second day. There is no management at all. 4. The most outrageous thing is that they don't provide free bottled water, and let us take cups to the lounge to get water. 5. The hair dryer is even the most old-fashioned one, and the wind is not even as strong as a handheld fan. My god, do you deserve to be called Indigo? Do you deserve to pay 900 yuan a night? ? It's not as good as the Yarra airbnb I booked a few days ago. There was a hygiene problem, and they only gave us a breakfast voucher for two people, and there was not even an apology message, it was casually put in an envelope, sorry that they couldn't send us away, and I'm going to complain to the group by email 😐😐😐.

The location of the hotel is good and it is very convenient to travel. You can park temporarily at the door and there is also a parking lot. But I saw a little mouse slipping out of the door in the room, which was really scary.

It is within walking distance of Southern Cross Station and is a good location for walking around the city. It is good for one person, but the cost-effectiveness is poor.