ReadySet Apartments at Madison

FOOLED BY THE PHOTOS OF READYSET APARTMENTS Below is an extract of an SMS that I sent to the ReadySet Appartments trying to get some sort of satisfaction from them for our stay between 15/18 July 2025: Hi ReadySet I'm so glad you made contact with me because I have been back to the key pickup twice now and they said I had to contact you direct. I am extremely unhappy with the accommodation and the cleanliness of the unit. I specifically booked for 6 but the unit is setup for 4 including 4 cups, 4 sets of cutlery etc. There are no complimentary toiletries, the sugar canister is filthy and would appear to have possible mouse droppings in it, there is a power point that is hanging off the wall, the remote for tv has no batteries or back plate, 1 knob on the stove is broken off, the linen is dirty and has hair on the pillows, there is crumpled toilet paper on the top of the wardrobe in bedroom 1 and the biggest problem is the sofa bed is broken to the point of having to prop up the middle with pillows, towels and anything else I could find to improvise. This bed needs your attention today. All the above has been photographed for your information. As we have 2 more nights in our stay in Melbourne I would appreciate your urgent attention to the above matters. Attached: photos for confirmation of my complaints. Clive

The property needs to repainted, carpets cleaned, handle on the window, lock on the bathroom door and cupboards cleaned out as I found a knife in the bedroom cupboard.

The property was nothing like advertised. Carpets and rugs were stained . No Balcony furniture. Door to balcony was not working properly and required 3 people to open and close it. No toiletries supplied except a quarter bottle of hand wash, used conditioner and shampoo. Kitchen appliances dirty. Blinds were broken. No coffee or tea supplied. Very dirty windows. Beds uncomfortable and the television was a 32 inch, not 65 inch as advertised.