111 Spring St, Melbourne, Victoria, 3000, AustraliaSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
131 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.2
Service9.0
Cleanliness9.0
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All reviews(131)
Positive reviews(124)
Reviews with photos/video(57)
Great location(37)
Easy to get around(17)
Delicious breakfast(16)
Convenient location(15)
Well designed(13)
Average sound insulation(7)
Friendly front desk staff(7)
Classy environment(5)
Negative reviews(7)
Miss Information
Traditional Queen Room
Stayed in Jun 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Jul 18, 2025
My best stay ever at this beautiful heritage hotel. Don't be disappointed if you get an internal room. They're whisper quiet and very cozy. Perfect winter getaway. Thank you!
ChowJimmy
Deluxe Room
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on Jun 10, 2025
The room is luxurious, full of history. Staff is professional and helpful, they were also surprisingly welcoming^^. The hotel location is spot on also, convenient with no traffic noises. Recommended for staying.
The Travelling Teddies
Traditional Queen Room
Stayed in Apr 2025
Family
26 review
10/10
Outstanding
Posted on May 19, 2025
What a beautiful hotel! And such lovely people running it! Mummy came here once before and was very excited about bringing me and Cuddly here, and we could see why! We really enjoyed our stay!
Alarm went off in room at 4:30. Tried to stop it in the dark, hitting every bottom until it stopped. Unfortunately snooze was one of them. So it went off again 10minutes later. Very unsettling.
Yin Chao
Victorian Suite
Stayed in May 2025
Family
1 review
6.5/10
Posted on Jun 14, 2025
Disastrous "Luxury" Stay - Avoid This Hotel! ⚠️
Booked a Victoria Suite for a luxury getaway but was downgraded last minute to two rooms, claiming "maintenance."
Worse, they placed us above a loud wedding event with no warning. Blaring music terrified my 3-year-old until 10:04 PM.
We felt utterly cheated. Never again.
Guest User
Superior Room
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Mar 30, 2025
Old fashioned. Large rooms but very noisy night. Secondary but not double glazed. Heard trams outside , bottles being emptied in to bins .. Breakfast slow and ordinary.
Guest User
Traditional Queen Room
Stayed in Jan 2025
Couple
2 review
8.0/10
Very Good
Posted on Mar 30, 2025
Architecturally stunning, fabulous location, hotel could do with some tasteful modernisation, the only hotel I’ve stayed in with a Pillow menu!
furitaaa
Premier Room
Stayed in Dec 2024
Family
7 review
8.5/10
Very Good
Posted on Jan 15, 2025
Good location near to train station
Helper and nice receptionist
Unfortunately there’s no hot water in our room
And air conditioning is too loud
Charlie
Superior Room
Stayed in Jun 2024
Solo traveler
1 review
7.5/10
Posted on Jul 19, 2024
pros:
Good location, close to public transport
Many diners around
Classic decoration and furnitures
Friendly staff
Cons:
Not offering slippers and toothpaste until I call them
Haven’t received my bond after checking out and it’s been a week
The sanitary worker barged in my room even when I hung a don’t disturb sign on the doorknob
Guest User
Traditional Queen Room
Stayed in Jul 2022
Couple
1 review
9.5/10
Amazing
Posted on Sep 3, 2022
Lovely room, comfortable bed and quiet inside. Had everything you needed. Would love to have coffee maker/Nespresso in room and updated tv, but for one night visit to city it was good.
saraahyoung
Traditional Queen Room
Stayed in Jan 2024
Couple
5 review
10/10
Outstanding
Posted on Feb 25, 2024
Amazing 5 star service
Guest User
Traditional Queen Room
Stayed in Jul 2022
Couple
1 review
10/10
Outstanding
Posted on Aug 20, 2022
A wonderful stay - beautifully decked out room, warm and light. A perfect spot for a one-night getaway. Staff were efficient and friendly. Lovely old world feel to the entire place. Highly recommended.