Hermes Palace Hotel Medan
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Hermes Palace Hotel Medan

Jl. Pemuda No.22, A U R, Kec. Medan Maimun, Medan, North Sumatra, 20151, Indonesia
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hotel overview picture
Last booked 4 hrs ago
Highlights
Great views
Ideal location
Lots to do
Free parking
Amenities
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Wi-Fi in public areas
All amenities
Property Description
When you stay at Hermes Palace Hotel Medan in Medan, you'll be near the airport, within a 15-minute walk of Tjong A Fie's Mansion and Vihara Borobudur. This hotel is 0.7 mi (1.2 km) from Medan Mall and 0.8 mi (1.2 km) from Grand City Hall.
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8.4/10
Very Good
The staff is very nice and I really liked the complementary breakfast of Hermes
All 131 reviews
Surroundings
Airport: Kualanamu International Airport
(37.7 km)
Train: Medan Train Station
(1.3 km)
Train: Stasiun Kereta Api Pulo Brayan
(6.3 km)
Landmarks: Cathedral of Immaculate Conception
(210m)
Landmarks: Gedung BKS PPS (AVROS)
(300m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Suite

1 King bed
Has window
Private bathroom
Jacuzzi
Room Details
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4

Standard Twin Room

2 Single bed
May not have a window
Non-smoking
Private bathroom
Daily housekeeping
Jacuzzi
Room Details
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5

Deluxe Room

1 Double bed or 2 Single bed
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Superior Room

1 Double bed or 2 Single bed
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Junior Suite

1 King bed or 2 Single bed
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

8.4/10
Very Good
131 reviews
This property hasn't received any negative reviews in the past 7 months.
  • Cleanliness8.5
  • Amenities8.1
  • Location8.5
  • Service8.4
Average for similar properties in Medan
Most Mentioned
Review summary
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Location: The hotel is highly praised for its strategic location, which is conveniently surrounded by restaurants, mini markets, banks, and ATMs, making it an ideal choice for guests who want easy access to local amenities.(based on 28 reviews)
L‍i‍k‍e‍ ‍t‍o‍ ‍T‍r‍a‍v‍e‍l‍ ‍t‍o‍ ‍M‍e‍d‍a‍n
July 20, 2025
Request no corner room but they still give me corner room with view of air con… Luckily after complaining they changed for me a middle room..
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2025
The staff is very nice and I really liked the complementary breakfast of Hermes
a‍z‍m‍i‍s‍m‍e
January 29, 2025
It is a good hotel but needs to maintain its facilities. Food was good too. It says new normal but they are stuck at covid still with the barriers at the reception. Posters about covid are everywhere.
S‍l‍e‍e‍p‍y‍h‍e‍a‍d‍_‍T‍r‍a‍v‍e‍l‍l‍e‍r
December 27, 2024
First of all .. they gave me smoking room even though they knows we have babies. Second I’ve complained about this luckily they handle it very well . And the chairs in the room has nail exposed and almost cut my finger. Such a this issue basically they can handle . Overall everything good .
J‍i‍m‍m‍y‍f‍i‍e
November 25, 2024
Very nice clean and good view and nice food
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 20, 2025
Very friendly staffs, comfortable staying in the hotel, buffet breakfast is nice & acceptable.
刘‍葳‍瑞
July 1, 2024
Just okay one Not too bad not too good , overall just an okay experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2025
Clean and spacious room with great location.

Services & Amenities

Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is IDR 300,000 (approx. TWD 565) per night.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Opened: 2010
  • Renovated: 2020
  • Number of Rooms: 104
Phone:+62-61-4515777
Email:reservations@hermeshotelmedan.com
When you stay at Hermes Palace Hotel Medan in Medan, you'll be near the airport, within a 15-minute walk of Tjong A Fie's Mansion and Vihara Borobudur. This hotel is 0.7 mi (1.2 km) from Medan Mall and 0.8 mi (1.2 km) from Grand City Hall.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

For lunch or dinner, stop by Sirocco, a restaurant that specializes in Indonesian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Medan? This hotel has 2982 square feet (277 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What’s the cancellation policy at Hermes Palace Hotel Medan?

The cancellation policy at Hermes Palace Hotel Medan depends on your room type and booking terms.

What are the check-in and check-out times at Hermes Palace Hotel Medan?

Check-in at Hermes Palace Hotel Medan starts from 14:00, and the standard check-out time is by 12:00.

Is breakfast available at Hermes Palace Hotel Medan?

No, Hermes Palace Hotel Medan doesn't provide breakfast.

Are pets allowed at Hermes Palace Hotel Medan?

No, pets are not allowed at Hermes Palace Hotel Medan.

How do I get to Hermes Palace Hotel Medan from the nearest airport?

The nearest airport is Kualanamu International Airport, located about about 47 mins from hotel by car (37.7 km) away.

Does Hermes Palace Hotel Medan offer airport transfer services?

No, Hermes Palace Hotel Medan doesn’t offer airport shuttle or transfer options.

About This Property

Nearest AirportMedan Kuala Namu Airport
Distance to Airport37.69KM
Nearest Train StationMedan Train Station
Distance to Train Station1.32KM
Average Price FromTWD1797
Hotel Star Rating4