"The hotel is a bit old and located on a hill, so it's a long walk. The room smells old and musty."

"I had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The location was convenient, and the amenities were excellent. Special thanks to Manohar Ji for providing early check-in and late check-out making the entire experience hassle-free. I would definitely recommend this hotel to anyone and look forward to staying here again!"

"room is good clean and excellent and best room service . the reception is very polite and responsible "

"Hotel Greenfields is a good budget hotel. Room is good and beds are comfortable. Hot shower is available and free wifi. Hotel was recently renovated. Cheap room rates, so it's worth the money."

"We had a lovely time at Hotel Vintage during our honeymoon in Manali. The view from our room was absolutely breathtaking, especially with the snow-capped mountains in the background. The room was cozy, clean, and had a very charming vintage vibe. The staff was incredibly polite and made sure we were comfortable throughout. Special thanks to the manager for arranging a candlelight dinner by the bonfire—such a sweet gesture! Highly recommend for couples looking for a peaceful and romantic escape."

"This place is beautiful and This is the highly recomended hotel by me. Their buffet is very yummy,the view from each room is mesmerizing and staff is decent and helpful. Staying at this place feels like home ."

"We had a amazing stay at echor himalaya aurum the jacuzzi rooms were the highlight, breathing mountain view from the rooms."

"This is the worst hotel experience I have ever had in my life. We booked a family room at Tripli Hotels Drilbu, Manali, for 3 days (23rd December 2025 to 26th December 2025) by speaking directly to the hotel staff, as we are a couple traveling with a young child. We clearly requested a room with 3 beds (1 double bed and 1 single bed). The manager shared photographs of the family room and, after taking an advance payment of ₹6,306, confirmed that the room was booked and that the remaining amount could be paid after check-in. However, when we reached Manali, we were shocked to learn that no family room had actually been booked. Instead, they had booked two separate double rooms and expected a family of three to stay in two different rooms. The front office manager then said that no family room was currently available and promised to arrange one the next day. On the second day, we were asked to shift from Room No. 117 to Room No. 120, with a promise that an extra single cot with a mattress would be provided. Before going out for sightseeing, we had to come back, repack all the luggage we had already unpacked on the first day, and shift rooms. This process took almost half a day, completely ruining our travel plans. Despite repeated assurances, the extra bed was never provided, neither on the second night nor on the third day. Additionally, we were forced to pay the full amount for all three days in advance, even though the promised facilities were not provided. Later, the staff claimed that we had “blocked two double rooms” and therefore charged us accordingly, even though we actually stayed in only one room throughout the stay. Apart from this major issue, the overall services and hospitality were extremely poor: 1. No room service at all 2. Drinking water bottles were not provided in the rooms 3. Tea bags, coffee sachets, milk powder, and sugar were not available — even after calling the front desk 4. Swiggy and Zomato delivery partners were not allowed inside the hotel 5. Very poor hospitality and unprofessional staff behavior 6. Breakfast quality was extremely bad, with no fruits or cereals 7. No suggestion or complaint register was available 8. No proper tax invoice/receipt was provided to customers 9. All transactions are in cash, and no GST bill is provided even after demanding for bill. Overall, the hotel management made false promises, provided misleading information at the time of booking, and showed no responsibility or concern for guests, especially families with children. The stay caused unnecessary stress, inconvenience, and financial loss. I strongly do not recommend this hotel, particularly for families. Please think twice before booking."

"The community manager of the Zostel in Old Manali, on Manu temple road, just insulted me 5 times in a row. He was yelling at me, he clearly got anger issue. He was very, very, direspectful. I strongly advise to not go to this hostel."