Pullman ZamZam Makkah

Pullman ZamZam Makkah Reviews

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdul Aziz Rd, Endowment, Al Hajlah, Makkah, Makkah Province, 21955, Saudi ArabiaView Hotel Details
Pullman ZamZam Makkah
Pullman ZamZam MakkahPullman ZamZam MakkahPullman ZamZam Makkah
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Pullman ZamZam Makkah Guest Reviews

4.4/5
Very Good
340 review
Verified reviews
Location4.7
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(340)
Positive reviews(304)
Reviews with photos/video(70)
Great location(56)
Awesome stay(53)
Friendly staff(47)
Convenient location(36)
Delicious breakfast(16)
Strange smell in room(10)
Perfect for business trips(5)
Negative reviews(36)
Aidilfit
Classic Twin Room with City View Non smoking
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 14, 2025
Near masjidil haram Breakfast good but everyday similar menu when breakfast Mall and food court under hotel
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We appreciate your feedback regarding our breakfast, continuously work to offer our guests the most refined cuisines and ambiance and make every experience enjoyable. Regarding the buffet, let us assure you that your feedback has been delivered to the concerned department to take all the required action.Sincerely, Pullman Zamzam Makkah Hotel.
Twinsofflowers
Classic Triple Room, Haram View
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
For sure, I will come again! The hotel has easy access—perfect! I was lucky that the front desk staff (I forgot to ask his name) upgraded my room.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding our staff service and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon.Sincerely,Pullman Zamzam Makkah Hotel.
Dh Sudj
Classic Twin Room with City View Non smoking
Stayed in Jan 2025
Family
11 review
3.7/5
Posted on Feb 4, 2025
Great location is the most selling point from this hotel. Room a bit outdated, dont expect a friendly welcome from reception. Their only doing their routine and have no warmth welcome. Especially the lady named noura or somethin. Will try another courtyard hotel for next.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked our location. Regarding the room and the staff service, let us assure you that your feedback has been delivered to the concerned department to take all the required action.We look forward to welcoming you again soon for an amazing new experience. Sincerely,Pullman Zamzam Makkah Hotel
Pratama88
Classic Triple Room, City Vew
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Pullman Zamzam Makkah is an excellent choice for families performing Umrah. It offers a convenient location, luxurious accommodations, excellent amenities, and friendly service. What I adore the most os the convenient location, just steps away from the Grand Mosque of Al-Haram. This is the happiness money can buy. MasyaAlloh. *************
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding the amenities, service and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon.Sincerely,Pullman Zamzam Makkah Hotel.
Gita Vini
Classic Twin Room, Haram Courtyard View
Stayed in Dec 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 5, 2025
Good location to haram, but we must to use 2 elevator to hotel and 1 again elevator to room
Response from Property: Dear Gita,Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. Regarding the elevators, let us assure you that your feedback has been delivered to the concerned department to take all the required action.We look forward to welcoming you again soon for an amazing new experience. Sincerely,Pullman Zamzam Makkah Hotel
Re7alat
Classic Twin Room with City View Non smoking
Stayed in Jan 2025
Travel with friends
4 review
4.7/5
Amazing
Posted on Feb 9, 2025
very good location front of Kaaba. they did us free of charge room upgrade
6/8
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon.Sincerely,Pullman Zamzam Makkah Hotel.
RBM
Classic Twin Room with City View Non smoking
Stayed in Dec 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Jan 8, 2025
I like this hotel.. very close to haram... recomended.. best hotel in Makkah
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon.Sincerely,Pullman Zamzam Makkah Hotel.
Muhammad
Classic Twin Room with City View Non smoking
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 27, 2024
The location of the hotel was excellent, very close to Haram. The service was really fast and efficient. The rooms although, were slightly old and felt used and not as “clean” as some of the other clock tower hotel rooms. Also the amenities in the bathroom can be improved by adding more like toothbrush toothpaste were not included which we expected. Also there was no blow drier or oven in the room to heat up food items. These improvements can lead to a better experience and for us to book again with Pullman Zamzam.
Response from Property: Dear Mr. Muhammad,Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked our location. Regarding the room cleanliness and bathroom amenities, let us assure you that your feedback has been delivered to the concerned department to take all the required action.We look forward to welcoming you again soon for an amazing new experience. Sincerely,Pullman Zamzam Makkah Hotel
Fajar and Dian
Classic Twin Room with City View Non smoking
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The location is the best. The staff are very helpful especially the receptionist. They allow us to do a very early check-in at 8.30 AM. After having more than 18 hours travelling, this really matter. Moreover, they give us the Haram View. We can't see Kabah, but we can see the people doing tawaf. Thank you Pullman. Will definitely in the first list hotel to stay at Mekkah
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are delighted to hear that our reception staff has made your stay pleasant. We promise to continuously develop our services to give you a fantastic stay during every visit.Best regards,Pullman Zamzam Makkah Hotel.
jaydipong
Classic Triple Room, City Vew
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 30, 2024
such a nice room and view trough haram courtyard was buzzing
Response from Property: Dear Valued Guest, Thank you for expressing your opinion regarding our direct view of the Holy Kaaba. We will be glad to serve you during your next visit.Best regards,Pullman Zamzam Makkah Hotel.
Nas
Classic Twin Room, Haram Courtyard View
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Good Location Nice Staff grate food.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding our staff service, food and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon.Sincerely,Pullman Zamzam Makkah Hotel.
Lo2lo2awy
Classic Twin Room with City View Non smoking
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 25, 2024
The stay was very good, but the room furniture and amenities need to be renovated, the reception is very good, the check in took only less than five minutes, the location is very good, the elevators bit crowded before the prayers time
Response from Property: Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location, check-in and reception. On the other hand, your concerns regarding the room furniture and amenities have been taken into consideration, and rest assured that our team is working on it.We hope to have the opportunity to serve you again soon.Best regards,Pullman Zamzam Makkah Hotel.
maher deyazada
Classic Triple Room, Haram View
Stayed in Jan 2025
Family
24 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Every thing is good
Response from Property: Dear Mr. Maher, Thank you for choosing Pullman Zamzam Makkah Hotel. We are delighted to learn that you have enjoyed your stay, and we look forward to welcoming you again very soon. Sincerely, Pullman Zamzam Makkah Hotel
SOUFIANE BENMANSOUR
Classic Quadruple Room with City View Non smoking
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 18, 2025
They upgraded our room, nice service
Response from Property: Dear Mr. Soufiane, Thank you for your positive feedback, and we are delighted to hear that our room and services have made your stay pleasant. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel
NUSANTARA
Classic Twin Room with City View Non smoking
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Good view haram
Response from Property: Dear Valued Guest, Thank you for expressing your opinion regarding our direct view of the Holy Kaaba. We will be glad to serve you during your next visit.Best regards,Pullman Zamzam Makkah Hotel.