To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.4
Cleanliness3.5
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All reviews(13)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Meng Lee
Deluxe Room with Lake View
Stayed in Jan 2025
Travel with friends
16 review
3.0/5
Posted on Feb 27, 2025
The hotel is cosy but no staff to help you if you have any enquiries. I got stuck inside the toilet as the door handle is faulty.
Response from Property: Chúng Tôi rất tiếc khi xảy rs tình huống này. N*** lúc đó chúng tôi đã cử thợ tới và sửa cửa. Mong bạn thông cảm
plhgoh
Deluxe Room with Lake View
Stayed in Jul 2024
Solo travelers
6 review
1.0/5
Posted on Aug 17, 2024
Hotel cancelled my booking even though I sent a message to inform that I will be late. Hotel replied via WhatsApp with the gate entry, room no. & WIFI details. Upon arrival, my room was given to another person, then claimed that I had not paid and then suggested an alternative hotel in a dark alley. This is outrageous as the accommodation was confirmed and paid in well in advance.
Response from Property: Rất mong bạn thông cảm, tại hôm đó khách sạn chúng tôi bị over book nên tôi đã chuyển bạn sang một cơ sở khác của chúng tôi cạnh đó. Rất mong nhận được sự cảm thông của bạn
秉翰
Deluxe Room with Lake View
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 5, 2024
If there is no elevator, you can only take the stairs.
There is a small market nearby
The bus stop is right next to it. It's very convenient to go everywhere and it's not expensive.
I will stay here next time
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Makalong
Deluxe Room with Lake View
Stayed in Apr 2024
Solo travelers
1 review
3.2/5
Posted on May 19, 2024
I stayed for two days, and the price was very cost-effective. However, I stayed in a more cost-effective place nearby a few days ago. The location is very convenient, and there are a lot of food just walking downstairs, so you may be woken up in the morning. When you check in, I feel that the service staff is not very clean. There are obvious stains on the refrigerator, shelves, sinks, and tabletops. Why do the reviews say they are very clean? Or is it really unlucky for me and forget to help me the next day? I was cleaning, and it turned out that it was not very clean. I quickly responded to the boss, and the boss responded quickly and apologized. However, it was almost night, so he could only apologize and couldn't help me solve the cleaning problem. Fortunately, I If you keep it tidy the day before, you can continue to stay the next day.
Automatic check-in model facilitates guests to check-in and check-out very proactively. Hotel management really cares, cares about guest satisfaction. location near Underground Water Bus Station, Giap Bat bus station, convenient to move