Ruby Lakeview Homestay

Ruby Lakeview Homestay Reviews

Ruby Lakeview Homestay

So 5, ngo 96, pho Dai, Quan Hoang Mai, Hanoi, VietnamView Hotel Details
Ruby Lakeview Homestay
Ruby Lakeview HomestayRuby Lakeview HomestayRuby Lakeview Homestay
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1 night

Ruby Lakeview Homestay Guest Reviews

3.6/5
13 review
Verified reviews
Location3.7
Amenities3.5
Service3.4
Cleanliness3.5
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All reviews(13)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Meng Lee
Deluxe Room with Lake View
Stayed in Jan 2025
Travel with friends
16 review
3.0/5
Posted on Feb 27, 2025
The hotel is cosy but no staff to help you if you have any enquiries. I got stuck inside the toilet as the door handle is faulty.
Response from Property: Chúng Tôi rất tiếc khi xảy rs tình huống này. N*** lúc đó chúng tôi đã cử thợ tới và sửa cửa. Mong bạn thông cảm
plhgoh
Deluxe Room with Lake View
Stayed in Jul 2024
Solo travelers
6 review
1.0/5
Posted on Aug 17, 2024
Hotel cancelled my booking even though I sent a message to inform that I will be late. Hotel replied via WhatsApp with the gate entry, room no. & WIFI details. Upon arrival, my room was given to another person, then claimed that I had not paid and then suggested an alternative hotel in a dark alley. This is outrageous as the accommodation was confirmed and paid in well in advance.
Response from Property: Rất mong bạn thông cảm, tại hôm đó khách sạn chúng tôi bị over book nên tôi đã chuyển bạn sang một cơ sở khác của chúng tôi cạnh đó. Rất mong nhận được sự cảm thông của bạn
Deluxe Room with Lake View
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 5, 2024
If there is no elevator, you can only take the stairs. There is a small market nearby The bus stop is right next to it. It's very convenient to go everywhere and it's not expensive. I will stay here next time
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Makalong
Deluxe Room with Lake View
Stayed in Apr 2024
Solo travelers
1 review
3.2/5
Posted on May 19, 2024
I stayed for two days, and the price was very cost-effective. However, I stayed in a more cost-effective place nearby a few days ago. The location is very convenient, and there are a lot of food just walking downstairs, so you may be woken up in the morning. When you check in, I feel that the service staff is not very clean. There are obvious stains on the refrigerator, shelves, sinks, and tabletops. Why do the reviews say they are very clean? Or is it really unlucky for me and forget to help me the next day? I was cleaning, and it turned out that it was not very clean. I quickly responded to the boss, and the boss responded quickly and apologized. However, it was almost night, so he could only apologize and couldn't help me solve the cleaning problem. Fortunately, I If you keep it tidy the day before, you can continue to stay the next day.
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Dongthi
Deluxe Room with Lake View
Stayed in Apr 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on May 22, 2024
Reasonable price
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Deluxe Room with Lake View
Stayed in Sep 2024
Couples
2 review
3.0/5
Posted on Dec 9, 2024
國外旅客建議要用mail先跟旅館聯繫,沒有櫃檯,所以不需要check in,可以先用mail取得如何自助入住的方法
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Lawaerpindixiaoyan
Deluxe Room with Lake View
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 7, 2024
商務出差,方便實惠
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Guest User
Stayed in Feb 2023
Business travelers
5.0/5
Outstanding
Posted on Mar 10, 2023
Automatic check-in model facilitates guests to check-in and check-out very proactively. Hotel management really cares, cares about guest satisfaction. location near Underground Water Bus Station, Giap Bat bus station, convenient to move