Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Response from Property: Dear Bianca,We would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations. However, regarding the bathroom size and maintenance let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear guest, Thank you for trusting Makkah Clock Royal Tower, A Fairmont Hotel. We are pleased to know that our unique view of the Masjid Al-Haram and Kaaba has made your stay unforgettable. We look forward to seeing you again. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Yifan, we are glad you are satisfied with our room view, breakfast and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Response from Property: Dear Aza, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review. We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments about check-n process and view will be shared with the rest of the team as it means a lot to them. Our hotel team looks forward to welcoming you back very soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Mohammad, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your experience about payment process, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear guest, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards room amenities as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding room cleanliness have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear guest, as this is not typical of our room service, we are glad you enjoyed our location, staff service and room cleanliness, as we continuously work to provide excellent service to reach our guests' satisfaction. We hope to have the opportunity to serve you again soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Jaser, Thank you for taking the time to share your experience at Makkah Clock Royal Tower, A Fairmont Hotel. We will ensure the delivery of your Air conditioner cleanliness and room amenities renovation concerns to the relevant department. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Sokhibbek, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Atif, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Saber, Mr. Mustafa, Mr. Mehmood, Mr. Asif and Mr. Sayoom as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Asif, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the services and check-in process have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Mohamed, Thank you for the perfect rating about staff service and hotel cleanliness. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

Response from Property: Dear guest, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards our hotel services and staff services, as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding the furniture, room and parking prices have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Response from Property: Dear Rayes, we are delighted to hear that our staff services, location and breakfast have made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.